base2stay™ hotel, Kensington, London - What guests say about base2stay™
base2stay™ Guest Reviews
Read some of the comments we receive from Tripadvisor and feedback forms written by guests of base2stay™:
"Friendly and service minded staff, clean nice room"
Very impressed by the staff. From our check-in to our check-out, they had a big smile on their faces, and were very efficient in the way they helped us out with any problems we might have. There was a small problem with the bathroom sink, and they sent a guy up who fixed it immediately.
The room was clean, and the cleaning people really tidied it up to a point where it kind of felt embarrassing. We did a lot of shopping with bags scattered all over the room. They throw away the bags and wrappings and lined everything up so it was possible to walk around in the room, once again.
3 minute walk to Earls Court underground station.
MT, 27 July, 2010
Comment taken from Tripadvisor
"Wanted to stay longer!!!"
We only stayed here for one night as we passed through London, what a great find, great location with easy access to Earls Court tube station. Our room was small but immaculate, we appreciated the extremely comfortable beds, and we found the staff at the front desk were very welcoming and helpful. We had tried to book for a longer stay but rooms were not available for our dates but if in London again we will definately book early and stay longer.
HT, 26 July, 2010
Comment taken from Tripadvisor
"good value for money for London"
good functional hotel, well situated, clean, the only down side is the size of the room which was a bit small
considering the hotel offering in London and the current prices, base2stay is a very good deal
ND, 26 July, 2010
Comment taken from Tripadvisor
"Chip & chic"
I stay in this hotel with my mother and my son and it's exactly what I aspected. The location near bus and tube, the area clean and fairly, the hotel clean and modern, the service friendly and useful for details about turism, food and other.
The room is clean and modern and the little kitchen very useful for a fast breakfast or for light dinner. The bed and bathroom well organized. the wi fi internet also on TV very useful for tourism planning of the next day.
SJ, 25 July, 2010
Comment taken from Tripadvisor
"Fantastic location and great little place"
Stayed in London for a few days without hubby and kids. Fantastic location for transport connections for sightseeing/shopping and Heathrow, lots of amenities around for food and drink from 'self catering' to top end. Small room but quiet (4th floor) and perfectly equipped and excellent value. Not the place if you want lots of space but if you want convenient location, really good value and very helpful staff the I can't recommend it highly enough - I would definitely go back.
TP, 25 July, 2010
Comment taken from Tripadvisor
"shush...don't tell everyone!"
I stayed at the base2stay Kensington for 3 days this past June. What a find. I can't imagine anyone could find any complaint in this moderately priced, sparkling clean, well located hotel.
Staff were super nice,, I arrived early and room was not ready, I was offered the use of a washroom to freshen up, and they stored my luggage,, but even nicer, when I arrived back at hotel later in day, luggage was already in room.
Room was small, but perfectly set up. AC, safe, nice new washroom, good shower, and best of all, a mini kitchnette.
I almost did not want to post this review as I want to stay here again,, and I don't want prices to go up!
Close to Victoria and Albert and Natural History Museums, two tube stations , and two larger grocers ( Tescos and Sainsburys).
Totally recommend.
JO, 25 July, 2010
Comment taken from Tripadvisor
"Great space and price"
Great space for our family of 4. Our 5 and 6 year old had their own beds which they rejoiced at after a 15 day long vacation! The room was spotless and newly renovated. Everything is compact and space is very well used. A tiny little kitchenette is in the room with mini fridge, microwave and dishes and sink. We even has a "patio" area below ground where we sat after we put the kids to bed. Front desk was very helpful with arranging for a taxi and getting us tickets for the London Eye. Great price for a lovely part of the city. Earl Court tube station is right down the road. We would definitely stay here again!
MM, 24 July, 2010
Comment taken from Tripadvisor
"The perfect place to stay in London"
We stayed at base2stay for three nights and thoroughly enjoyed the experience. The staff was warm, friendly and helpful. The room was lovely, with everything we needed. The location is so tucked away that many cab drivers don't know it by name, but the street is quiet and very pretty with gardens all around. And, just two block away are cafes, restaurants and the tube station. We would certainly stay there again!
CG, 24 July, 2010
Comment taken from Tripadvisor
"Excellent value for money"
I've stayed here twice on business and both times I've been impressed with everything about the hotel. It's good value for money and I'd definitely stay again for business or with my family.
BC, 23 July, 2010
Comment taken from Tripadvisor
This is my second visit at base2stay. Although the rooms are small they are extremely well planned, very clean and comfortable. Having a kitchenette is a huge bonus. Staff is friendly, area is safe - as a solo woman traveller, I felt safe and comfortable in my little oasis of peace and tranquility.
Guest Review Form, 22 July, 2010
A brilliant concept at a great price. Loved it!
Guest Review Form, 22 July, 2010
"Great Location - Central yet quiet!"
This hotel is in a GREAT spot - minutes walk from Earl's Court which is a major tube hub - you can literally get anywhere in London from there.
base2stay is one block from Earls Court Rd which has all the shops you will need to eat, drink and stock the kitchenette in your room for your breakfasts (a great way to save money whilst on holiday - cheap brekkie).
Surprisingly base2stay is so close to pubs and restaurants and a busy road yet there is no noise!
As for the rooms the shower is great and although the rooms are small they are clean and modern.
Great place to stay whilst in London!
ZG, 22 July, 2010
Comment taken from Tripadvisor
"Fantastic Hotel and Awesome Location"
My husband and I visited London for the first time in June this year and spent our 7 nights at base2stay. We had a very pleasant stay and the reception staff couldn't do enough for us. Hotel is located in a beautiful and convenient location and is only a 5 minute walk from the Earl's Court station and Bus stops. Hotel room was a little small but extremely clean. Very comfortable bed and awesome bathroom with a huge shower. Overall excellent standard of furnishings.There are 2 supermarkets nearby and many restaurants which honor a discount between 15 and 30% for guests of the hotel on presentation of a voucher which is obtained from reception. All restaurants were excellent. I would not even consider staying anywhere else on my next visit to London as were were completely satisfied with base2stay.
SA, 21 July, 2010
Comment taken from Tripadvisor
"great location!"
Very trim and tidy room. Small, with a bunk bed, but also had a small kitchenette, and very green. Located near Earls Court station so you can get there directly from Heathrow and convenient to downtown. I would definitely stay here again.
SM, 20 July, 2010
Comment taken from Tripadvisor
"Good place to stay"
I had a single room. It was small but adequate, especially since it had a mini kitchen built in (sink, microwave, mini refrigerator, utensils, dishes, cups, coffee maker). My room and the hotel were clean as a whistle. I also liked that the bathroom had a heated towel-drying rack, which made it possible for me to hand wash some clothes and dry them on the rack. (I saw a few other rooms, and some were quite large.)
The location was very convenient as well -- two short blocks from the Earl's Court tube station. And within a block or less from the tube station, there were 2 grocery stores, one on either side, one open until midnight, so I could easily buy some food to keep in my room. And the Earl's Court tube station is on two central tube lines: the District and Piccadilly lines. There are also various bank machines across from the station, a number of restaurants nearby, and a laundomat.
The only thing I did not like about the room was the free TV-internet access. It is not Mac-friendly at all (you cannot log into the Apple website for Mac mail, since this TV-internet has neither Safari nor Firefox installed; and even to search the web otherwise, it is extremely clunky and slow as molasses in January. However, there is free WiFi, so I used my iPod to connect to the internet.
PT, 20 July, 2010
Comment taken from Tripadvisor
"Great hotel, very clean, well located, recommended!"
Stayed at this hotel with my husband and 6 month old baby in June 2010. Hotel is well located, only 5 minutes walk from the Earls Court tube station. Easy to get to from Heathrow on tube. Lots of restaurants close by. Room was very clean, baby cot was in room on arrival and clean. Small kitchenette was a brilliant help (especially travelling with a baby). We were in a room on the lower floor, but was almost always quiet and peaceful (had garbage bins outside our window which was only downside, so a couple of times during our 3 night stay these were emptied etc, but wasnt too big a deal). Overall this hotel is very well located, and very clean. Highly recommend.
IR, 19 July, 2010
Comment taken from Tripadvisor
base2stay turned out to be exactly what we'd hoped for - good room, great staff, wonderful neighbourhood - at a decent price. We wouldn't hesitate to stay here again and to recommend it to friends. Thank you!
Guest Review Form, 20 July, 2010
"When in London - stay in this hotel!"
base2stay is a great hotel. We stayed in this hotel for the fourth time and - really if I had any sense I wouldn't tell anyone anything about the hotel and would keep it our special secret because it is so good and so nice. The location is very good for travellers with easy connections to Heathrow as well as to all central locations in London. The rooms are really comfortable and clean. Each room includes a mini-kitchenette and there are supermarkets nearby which makes it so easy to have whatever one wants for breakfast instead of the overpriced breakfasts most hotels serve. The hotel staff is extremely helpful and kind. Having stayed at many hotels in London, base2stay has been our absolute favourite for the past two years. I wouldn't stay anywhere else in London.
TF, 18 July, 2010
Comment taken from Tripadvisor
"Loved this place - very handy and fantastic room!"
This is a quality place not far from Earl's Court Station. We stayed here for 2 nights and were so happy with this we have already recommended it to all the people we have met during our travels. We would gladly come back and it is so handy to everything. Best of all the bathroom, the bed and facilities are all of a really great standard. Thanks base2stay. We just travelled for 6 weeks across Europe and this one was one of the best!
TB, 18 July, 2010
Comment taken from Tripadvisor
"Great place to stay"
It was a wonderful place to stay - although small compared to U.S. standards. There were problems with the air conditioning but the staff did everything possible to fix the malfunction - as well as finding a very suitable workaround with a fan (plus opening the window). The room had a comfortable bed and adequate storage. The hotel is in a very quiet part of London -- but ideally situated close to Earl's Court Tube Station. It is also very close to a large grocery store. There is a small kitchenette in the room which is great. We would definitely stay there again and recommend it to others.
TF, 17 July, 2010
Comment taken from Tripadvisor
Thank you for keeping our extra cases while we traveled to other UK locations this week. And when we arrived midday, our room was ready and the cases waiting for us! And we were even a bit early for check-in. Every member of your staff has exemplified the meaning of top quality customer service! They are friendly, helpful, readily offer to do those little extras that can make a stay go more smoothly. Your guests feel well taken care of by the base2stay staff. When we travel to London the next time, for either business or leisure, base2stay will certainly be our first choice for accommodations. Thank you!
Guest Review Form, 17 July, 2010
"Excellent service, rooms, and location"
I love London! I didn't want to leave! This was my first trip to London and part of what made the experience so enjoyable was having this fantastic hotel to come back to at the end of a long day full of adventure. It was the perfect "home" away from home.
The hotel is a quick 2-minute walk from the tube stop, and is very convienent for getting almost anywhere in London - especially the main tourist sights along the District and Circle lines. Kensington is a beautiful neighborhood with red-brick and all white townhouses, families, young professionals, and lots of school children in uniforms. The streets are not very busy, so you can "escape" from the hectic feeling in other parts of the big city.
The hotel staff was very accomodating and welcoming. We asked probably about 50 questions (afternoon tea, dinner recommendations, travel questions) in the span of a few days - and always with a smile they helped us (even though at that point if I had seen me coming I would have run the other way). Their recommendations for things to do and where to eat were also exactly what we had in mind.
We had free wifi in every room, plus a TV/computer available in the rooms. The kitchenette was great for preparing tea and quick snacks. The bathroom definitely meets American standards. And the beds were increedibly comfortable.
We were not prepared for the changes in weather - since it was summer we were expecting 60-70s, instead it was 40s-50s. The hotel is very close to a pharmacy, which came in hand as everyone in my party got sick from the rain/cold. However, more importantly, we were able to feel so much better with the warmth and comfort that base2stay provided us.
We also had to leave for Heathrow very early in the morning and they reserved a private car for us. The driver was fantastic - very friendly and helpful.
My only concern is that it seemed a little pricey - especially given the exchange rate. But that seems like a standard concern for Americans travelling to London.
SS, 16 July, 2010
Comment taken from Tripadvisor
"This is a polite and well serviced hotel in a good location for London"
The rooms in base2stay are bright, clean, and tastefully decorated. Our few requests for special service were met with prompt action. The location, near Earl's Court tube station, is handy for two major Underground lines; some of London's most popular touring attractions are no more than fifteen minutes away. The hotel's immediate neighbourhood is genteel without being too posh. Local restaurants with decent value are no more than five minutes' walk, and there's a giant Sainsbury's on Cromwell Avenue only six or seven minutes' walk away. Though the air conditioning system failed for about 48 hours, the staff were so helpful and apologetic that we hardly noticed the flaw.
FT, 16 July, 2010
Comment taken from Tripadvisor
"An imaginative approach to hotel design"
When you are in a city like London, which has so much to offer, there are certain things you want from a hotel and other things you really don't need. The people at base2stay have figured that out just about perfectly. The room is compact--like many hotel rooms in London--but fitted out with an extremely comfortable bed with really good sheets, simple but soothing design with attractive wood, a well-equipped and spotless bathroom, and a cabinet containing a small refrigerator, a microwave, plates, glasses, corkscrew, and silverware. That means that you can fix small meals--breakfasts, light suppers, snacks--without spending a fortune on restaurants. And there is a great Marks and Spencer market with excellent food, fresh fruits, pastries, wine and beer, etc. within two blocks. The only thing I can think of that is missing is a coffeemaker. (There is an electric water heater which is fine for making tea, but I'm not an instant-coffee drinker.) The staff is warm and knowledgeable and efficient. Location is great, too--just one long block from the Earls Court tube station and with a number of good ethnic restaurants within a few blocks of the hotel. This place is now my model of the ideal tourist hotel, with none of the pointless luxuries of much more expensive places (who really needs a turndown service, for example?) and all of the comforts you could want after a day enjoying the city. Unless you plan to spend all day in your hotel room, who needs more than this?
MM, 14 July, 2010
Comment taken from Tripadvisor
"As close to perfect as you will find"
I have read several of the other very positive reviews and my feelings can best be described by saying that I agree with everything great that has been written about base2stay Kensington. Location: excellent. Front desk staff: OUTSTANDING. Cleanliness: beyond belief. Comfort: like home from home. Value for price: you won't believe your luck. Don't pay attention to those who whinge about how small the single rooms are - have they ever BEEN in a European hotel room before? If so, was it this beautiful and clean with a staff this good, was it this comfortable and quiet, this conveniently located, and did it have free Wi-Fi, individually controlled A/C, a mini-kitchen and a very spacious, modern bathroom? And don't underestimate the neighborhood - it is really ideal, and being a block and a half from Earl's Court, one of the smallest, easiest-to-navigate Tube stations in London, is a HUGE plus because you can EASILY get anywhere you need to go; add to that, it is safe and easy to walk to all sorts of places from this hotel. base2stay Kensington sounds too good to be true, but it's TRUE. I can't imagine staying anywhere else when I am in London again - I wouldn't even look elsewhere.
BE, 12 July, 2010
Comment taken from Tripadvisor
"Close to perfection"
Recently refurbished, extremely clean and quiet, located in the very practical district of Kensington, sufficiently far from the noisy Cromwell Rd. My room (single) was rather small, but the bathroom was large, particularly the shower. Welcome desk is extremely dynamic and friendly, probably the most smiling I've ever met in a Londonian hotel. There is no breakfast, but the small kitchen in the room is very clean and practical, or you can enjoy a good and cheap breakfast in one of the numerous cafes close to the hotel.
PC, 11 July, 2010
Comment taken from Tripadvisor
"base2stay exceeded all my expectations!!! Loved it!!!"
When we were planning our trip I used TripAdvisor to look for a hotel in london. Base2Stay came up and had amazing reviews so we chose the hotel based on the reviews here. I must say that the hotel was even better than we expected!! It was only a short walk (5mins) from Earl's Court Tube station which was on a main line. We were greeted and made to feel right at home, and the staff was very helpful in answering any and all questions we had. Before we arrived I emailed them to request a room with one of the outdoor patios and we got the room!
For those couples that are traveling I HIGHLY suggest requesting room L6. The room was very spacious for a European hotel room, and the outdoor patio made a very nice addition and was perfect for sitting outside and having a drink at night, or breakfast in the morning.
The hotel was also in a great location. I loved the neighborhood because it was a mix of hotels and residential, and a nice area to walk around. We were within walking distance from numerous places to eat and the location of the hotel in London meant we were usually only a few Tube stops from the main attractions.
The only issue we encountered was that our shower drain was a little slow. We notified the front desk and they immediately came to fix it!
TP, 10 July, 2010
Comment taken from Tripadvisor
"Honest and helpful service, clean and attractive hotel"
The staff couldn't be more helpful, went out of their way to get my boarding passes printed although my iphone wasn't cooperating in sending my info to them. Good phone rates from the room, functional little kitchen setup, really nice showers, I love this place. The rooms are small but clean and utilitarian. Great location near the tube station and some fine little pubs and other eateries.
LY, 9 July, 2010
Comment taken from Tripadvisor
"High quality, reasonable price? Look no further"
2 blocks from a major tube stop (Earl's Court), this quiet location is close to perfection. The rooms are 'cozy', but large enough for my wife and I and a great deal of luggage (for 3 months in Europe!), and include a small kitchen with microwave, sink, under-counter refrig, and the needed utensils for 2 people. The AC is some of the best I have seen: easy to operate, quiet, and efficient. Front desk manned by high quality personnel who seem genuinally interested in you, and your welfare. Tho only 5 stories, there is a lift big enough for 6 people, ie it can easily handle your luggage and you. The price for WiFi was certainly right: zero. BUT, and this was perhaps the only drawback, the signal was unstable, and the provider was insufferable, requiring frequent re-logins. There is also an in-room mini-safe.
I have found my place for London, after many years of searching - no need to consider anythiing else.
MH, 9 July, 2010
Comment taken from Tripadvisor
This concept shows great imagination combined with a practical sense of the things that matter to a traveller; comfortable bed, well-equiped and spotless bathroom, useful facility for in-room meals.
Guest Review Form, 9 July, 2010
"Excellent"
My girlfriend and I stayed 2 nights and had a great experience. Rooms were very clean and modern just as advertised and depicted on their website (some hotels put very professional looking pics on their websites when in reality the room look nothing like it). Free wi-fi and internet on the flatscreen tv were nice touches. Very comfortable bed!! The weather was very warm and the a/c worked great. The staff are extremely friendly and helpful from things like recommendations where to eat and helping us with directions where we were trying to go to things like helping me verify my flight was on time and which terminal it was scheduled for. Would definitely recommend this hotel to anyone looking for a great place to stay at a reasonable rate.
KP, 8 July, 2010
Comment taken from Tripadvisor
"Real winner in Earls Court"
Clean, quiet neighborhood, modern if smallish room, excellent value, friendly staff, short walk to tube. I have stayed in many of the Earl's Court hotels over the years and this is where I most certainly will return to in the future.
HC, 8 July, 2010
Terrific room! We loved the layout, roomy for our several suitcases! From wifi to the mini-kitchen to the nicely planned desk space with multiple outlets - you've thought of all the conveniences for business. The personalised screen/ability to set preferences is a very nice, customer-focused service. I have worked in Human Resources in the hospitality industry so if I can be more critical because I am more aware of how things should be done. base2stay is a top quality property with an excellent staff!
Guest Review Form, 7 July, 2010
Excellent value, clean, quiet, nice little touches, my base to stay for all future trips to London.
Guest Review Form, 7 July, 2010
"Highly recommend"
My mother, sister and I had a wonderful time staying at base2stay. The staff are friendly, helpful and responsive. The room was quite comfortable. (Given the recent heatwave in London, the center A/C was a welcome ammenity.) Very conveniently located near Earls Court on the Picadilly line. I would definitely stay here again.
IF, 7 July, 2010
Comment taken from Tripadvisor
"Great place to stay"
We stayed for 4 nights and couldn't have asked for better. The front desk staff were helpful & friendly, the room, although small, was absolutely perfect and for the price, incredible value! Highly recommend!
TB, 6 July, 2010
Comment taken from Tripadvisor
"Cannot ask for anything better in central London"
Everything about this hotel is great, quiet in a beautiful, convenient neighborhood. And clean like I have never seen. Because I have OCD, I always have to clean a hotel room before I can sleep, and I just kept cleaning and cleaning this room because I never found any dirt, it was truly amazing!!!
The only thing I can recommend is that you take a cab or be absolutely sure you have good directions to get to the hotel. We used the Tube and were only a few blocks away from the hotel.
SC, 6 July, 2010
Comment taken from Tripadvisor
"Great and quiet stay in central London"
The base2stay hotel in London/Kensington is a very comfortable location. It combines the comfort of a modern hotel with the flair of the historical area. Everything is very clean, the staff is friendly and helpful and it is a great possibility to have a little kitchenette instead of having breakfast, especially as a large supermarket is just 5 minutes away. Also the tube station is just some minutes walk. Despite this central position, the rooms are very quiet, as they are directed to the gardens. We would really like to stay there on our next London visit again.
BS, 5 July, 2010
Comment taken from Tripadvisor
"Perfect!"
I stayed at base2stay Hotel in London for 3 nights in June 2010.
Everything about this hotel is great! Good location, polite staff, modern and clean room at reasonable rates.
The hotel is located near the Earl's Court underground station, which is on the Piccadilly line and this line is also where Heathrow airport is.. Leave by the Earl's Court Road exit and cross the street. A little to your right is Earl's Court Gardens Road. Go down this road and make a right. base2stay will be on your right about 50m down.
I stayed in room #302 and I only have good things to say about it. It has air-con, free Wi-Fi and it's quiet, comfortable and clean. I slept like a baby every night.
Check in and out was swift and the staff at the front desk are always sincere and polite.
The hotel doesn't have a restaurant. I walked to the Earl's Court station about 300m away and ate breakfast at any of the restaurant or bake shop around the station.
I will definitely go back to base2stay Hotel the next time i visit London.
FT, 3 July, 2010
Comment taken from Tripadvisor
"Friendliest staff ever encountered in London"
Felt welcome and appreciated as a guest. The reception staff are a dream, friendly, international, always looking for ways to help. They seem genuinely invested in their guests' happiness and seem to like working there.
The rooms are London-sized yet spotless, very efficient, full of helpful tech such as a powerful A/C and quite cosy. Especially liked the shower which has to be the best shower I have ever seen in a London hotel.
This place works. A rare thing. Will return for sure.
AJ, 2 July, 2010
Comment taken from Tripadvisor
The rooms are very well designed - a bit small but well worth the fee. It is again beautifully designed, very clean, nice, comfortable bed. Thank you. Love the free Wi-Fi service - generous.
Guest Review Form, 2 July, 2010
"best value in london - our 6th stay"
highest recommended, lowest price on tripadvisor six times!. we look for a place convenient to the tube (1 block away and connects to district and piccadilly lines at earl's court) and it's a straight shot from heathrow. they also offer half day rates when available for folks arriving early or leaving late. there's a large sainsbury or smaller marks & spencers and plenty of places to eat within one or two blocks. each room has a microwave, frig and bar sink - just enough so you can keep breakfast, snacks and drinks. staff is helpful and always friendly. rooms are clean and modern - no quaint archaic plumbing fixtures. better than staying in a higher priced hotel with frills we won't use and paying high prices for coffee and bottled water.
ME, 2 July, 2010
Comment taken from Tripadvisor
"A good base to stay"
Decided to try this out as was fed up with the lack of AC in the aparthotel I have stayed at on Gloucester Rd over the years. I was in a double and found it very comfortable, spic and span, but there is not a lot of extra space. The cupboard kitchenette was fine although since I mainly use this for breakfast a toaster would have been more useful than the microwave. Likewise some form of coffee maker, even a cone would have been great. The AC works fine as did the Wifi (altho they gave me an outdated code when I checked in!). Staff were helpful. My only negative comments are minor. The hotel is on a quiet back street but Earl's Court is not Gloucester Rd so I tended to walk the extra distance to the latter for restaurnats etc. To counteract that its easier to get up from the Picadilly Line to the road at Earl's Court with bags with the platform-level lift and the ramp above. The remodelling of the building still has traces of those old London hotels with a step or two here and there and a rabbit warren of corridors. That said this is a nice place!
75, 1 July, 2010
Comment taken from Tripadvisor
"Great base if attending an event at Earls Court/Olympia"
I stayed at this hotel for 1 night when I was attending an exhibition at Olympia as the hotel is very close by - a short walk from Earls Court tube or a short taxi ride to the conference centre.
The staff - very friendly and helpful. When I checked in I asked them to arrange a taxi for me for the following morning, they told me they would sort it out and a very nice car and driver was waiting for me on time as requested (not just your bog standard black cab).
The hotel and the rooms are nice and modern, with aircon, a nice modern bathroom and decent storage space. Rooms are also equipped with a decent size TV and free internet access. The hotel has also lined up a number of offers with local restaurants so you can get up to 30% discount when dining at local eateries.
Whether I return to London for work or pleasure I will definitely be staying at this hotel again.
CL, 30 June, 2010
Comment taken from Tripadvisor
"Excellent and good value for money"
We were booked in by our daughter for two nights for a special birthday treat.
The room was spotlessly clean, lovely white towels in the bathroom and ample sized room for us with king size bed. Helpful, friendly accommodating staff who actually seemed to enjoy their jobs and meeting people which is not always the case in the hotel business! A box of chocolates in our room from the staff with good wishes for the birthday was a nice personal touch. We recommend and shall return!
HY, 27 June, 2010
Comment taken from Tripadvisor
"Perfect base to explore from"
We stayed here for 4 nights with our 11 year old daughter.
Earls Court tube station is less than 5 minutes walk away, in the same area are smaller versions of M&S, Boots, McDonalds, KFC and lots of other pubs shops etc; there is also a small street stall selling fabulous fruit (cheap too)
Rooms were ample size for the 3 of us, bathroom very clean, beds very comfortable, air con much appreciated as it was hot whilst we were there. We had no problem with noise inside the hotel and slept like logs!
The little kitchenette served its purpose and had everything we needed including fridge.
The staff were superb, extremely friendly and helpful and check in and out was quick.
We would certainly recommend this hotel to our friends.
SI, 25 June, 2010
Comment taken from Tripadvisor
The location - Earls Court - was fantastic. Everything was great. We would stay here again!
Guest Review Form, 24 June, 2010
We had exceptional service from all staff members. The location was wonderful and absolutely loved the mini kitchen.
Guest Review Form, 22 June, 2010
Very pleasant stay - wonderful and friendly staff...loved the hotel and the area and we will be back. Well done!!
Guest Review Form, 22 June, 2010
"Great Hotel - Great Location"
This very comfortable Hotel is located only 5 minutes walk from Earls Court rail station and Earls Court for the choice of many restaurants and shopping. Easy access to the tube.Staff are very friendly and helpful, rooms well equipped, very comfortable bed, and although small it wasn't inconvenient. The availability of a small kitchenette being helpful. It was very easy to walk safely around this lovely area with a wonderful enclosed park on the next corner. I would recommend this hotel to those wishing for the convenience whilst visiting London.
ST, 20 June, 2010
Comment taken from Tripadvisor
It was a pleasure to stay at base2stay and we sincerely appreciate all of your assistance! Our first time in London was a great one!
Guest Review Form, 18 June, 2010
"Excellent"
We stayed here for four nights, and we were extremely happy with the experience.
The staff were always very pleasant and efficient. On our last day we weren't leaving London until 4pm, and the staff at the hotel were happy to look after our luggage free of charge for a few hours after check-out whilst we did some last minute sightseeing and had lunch. This was really helpful.
The rooms were clean and comfortable. Everything worked perfectly. The room was small, but it was sensibly laid out and so the size wasn't a problem at all.
We felt that the kitchenette was a really useful addition and big selling point for us, as it enabled us to sort out our own breakfast quickly and cheaply. The free wi-fi was also a nice touch - it certainly made it easier for us to plan our days!
Other reviews have mentioned noise. There wasn't an issue with noise from other rooms at all, but there wasn't much sound-proofing from the hallway. This didn't bother us, especially as we were usually up early, but might be a concern for very light sleepers.
The location of this hotel could hardly be better - it is minutes from Earls Court tube station and within easy walking distance of several of London's major museums including the V&A and the Natural History Museum. There are lots of nice restaurants and cafes on Earls Court Road, so finding a place for dinner was never difficult! We really appreciated the discount vouchers offered by the hotel for some of these restaurants - London is very expensive and we saved a good amount of money by using these.
Initially the hotel can seem quite expensive, but when we compared it to the cost of four nights in the neighbouring Premier Inn, we felt it to be excellent value. The extra costs occasioned by eating breakfast out, paying for wi-fi access etc add up quite quickly and so base2stay comes out on top overall.
In conclusion, we were very pleased with our stay here, and wouldn't hesitate to recommend it, or to stay here again.
NT, 17 June, 2010
Comment taken from Tripadvisor
The rooms were great and the staff was wonderful. We will stay here again. Loved having the internet.
Guest Review Form, 17 June, 2010
Staff at Reception were extremely helpful and welcoming. Standard of accommodation for the prices...were excellent.
Guest Review Form, 17 June, 2010
"Excellent in every way"
Excellent location near tube, restaurants and shops. Excellent staff and comfortable in every way. Free wireless internet in the room a big plus and also a snug little kitchenette for making breakfast, keeping food in the fridge. Wonderful staff. Only thing to remember is bring a face/wash cloth as not provided (common in England). However there are extra large bath towels and a warming towel rack as well. Exceptional value.
CG, 16 June, 2010
Comment taken from Tripadvisor
"Excellent hotel in great location"
This hotel is bright, modern and stylish and had a lovely calm atmosphere. We stayed for one night in a superior room which was perfect for our family party. The whole hotel is immaculate, spotlessly clean and really comfortable. Good bathroom and shower. Our room was in the basement so the windows were at street level which meant we had to keep the blinds down for privacy. It wasn't a problem but we did need the air conditioning at night as we couldn't have the windows open. It worked really well though as we could set it at the required temperature. The reception staff were very efficient and helpful and did everything to make our stay comfortable. They even phoned me the day before arrival to check that my booking was correct and made sure that our room was ready so that we could check in early . They provided us with milk for the morning when we arrived back at midnight without any problem. The beds were very comfortable with good quality bed linen. I would have preferred to have feather pillows but admittedly didn't ask if they could be changed. There are plenty of places nearby to eat and we found a really good cafe round the corner for breakfast. We would definitely stay here again but would request not to have a basement room.
CL, 15 June, 2010
Comment taken from Tripadvisor
"Fantastic stay"
Located a couple minutes walk from tube, restaurants, and pubs. Accomodation was perfect and large by London standards.
KP, 14 June, 2010
Comment taken from Tripadvisor
"This hotel saved our trip"
We booked at a different hotel and it was terrible. We met some people on a day trip who told us about there hotel, base2stay. We went to this hotel and booked the last room for one night. It was great. The front desk staff was helpful and accommodating. The room was clean and well stocked. if anyone is complaining about the condition of the rooms, they should check out some of the other locations in London. You definitely get what you pay for in London, so don't cheap out.
MP, 13 June, 2010
Comment taken from Tripadvisor
"clean, good rooms, efficient, helpful staff"
great hotel and would stay there again. our room was big enough and the bathroom larger than most i have stayed in. the staff were friendly and helpful and we would stay there again
BM, 13 June, 2010
Comment taken from Tripadvisor
"Excellent experience"
This is a very low key, comfortable, affordable hotel. From the outside, the building looks more like a private home than a hotel. There is no porter, but there is an elevator. The front desk was EXTREMELY friendly and helpful. The rooms were an adequate size--large enough to have a king bed, walking room space and 5 large suitcases. There was a small fridge, microwave,coffee maker and desk in the room. The bed was extremely comfortable which was appreciated after a long day of sightseeing. There is a/c and it worked very well. The only negative thing about the room was the bathtub. The sides of the tub were very high which made it difficult for us to get in or out (We're 62 and 77). The hotel is in a good location with just a 2 block walk to the Earl's Court subway station. There are many restaurants in this area as well. Overall, we were extremely pleased with this hotel and would stay here again.
HN, 11 June, 2010
Comment taken from Tripadvisor
"Great hotel, great location"
My partner and I had only three nights at this hotel after five weeks travelling around Europe and England and Wales. It was by far the best value of all the hotels and B and B's we stayed in. The location was great and our room was larger than most we stayed in and the convenience of being able to get your own breakfast and possible a light supper was really great. It was a comfortable quiet room with good hot shower (though hob a little high). Our only complaint was that supplies like soap and toilet paper were not resupplied and we had to ask for them. Our request was filled immediately. Staff were friendly and helpful. The other highlight was the convenience of a room for an hour (after checkout) for a shower and change. An absolute boon for those travelling on an evening, long haul flight. We loved it.
GL, 10 June, 2010
Comment taken from Tripadvisor
After staying at a horrible hotel for three days, your hotel was recommended by another of your guests. This experience made our last night a pleasant experience in London. Thank you for a wonderful night.
Guest Review Form, 10 June 2010
"The name of the place is a fair description"
My wife and myself went to London to see Mark Knopfler in concert and stayed 3 more days for leisure. base2stay was just the right place to stay. Easy to reach by tube from Heathrow airport and well communicated for our raids to London.
Beds with good mattresses (essential), a clean bathroom with plenty of warm water, quiet ambiente, really a pleasure (at least room 107). Perhaps we missed some additional sqm but this is the way most of the people seems to live in London anyway.
We will certainly come back to this place if we visit London again. Hopefully soon.
RW, 8 June, 2010
Comment taken from Tripadvisor
"Clean, Modern, Convenient"
Stayed here for 3 days with my husband and found it to be plenty large enough (superior double room). It was very clean and well maintained. It was very convenient to Earls Court (end of zone 1) tube station and lots of restaurants and groceries. I would definitely stay again and recommend it to friends.
GV, 8 June, 2010
Comment taken from Tripadvisor
"GREAT place to stay!!"
Really enjoyed our stay at the base2stay. We had a lower level room with a patio. There was 3 of us and we had plenty of room. The staff was very friendly helping us with getting tickets and booking day trips. Also gave us great ideas where to eat in the neighborhood. Loved the area, quiet neighborhood, close to the tube station. The mini kitchen was an added plus. We shopped at the near by Marks and Spencer and stocked our mini kitchen for breakfast which saved on expenses. Definitely would stay here again.
KW, 6 June, 2010
Comment taken from Tripadvisor
"Great Base to explore from"
Loved base2stay and it's proximity to the Earl's Court Station from which we traveled all over London. The station is around the corner from the hotel.The hotel's A/C worked really well and lots of hot water in the shower. The FREE wireless internet also worked well enabling me to keep up with my travel blog along our journey. There are several fast food restaurants adjacent to the Earl's Court Station. The hotel is in a safe neighborhood and we (4 women) never felt unsafe going to and from the hotel. The people behind the desk were very very friendly and eager to help us find our way if necessary. The beds were not tall enough for us to store our 25" suitcases under them, but there was room to tuck them out of the way along a wall. This is a "green" hotel and the card hotel key goes in a little box by the door to turn on the lights. When you remove the card key, the lights go out. So does the A/C, but there is a button on the A/C panel to push after you have removed the key to keep the A/C on while you are gone. Any questions you have about the operation of the room are quickly and pleasantly answered. Our bathroom was fairly spacious with a full tub/shower. My companions had just a shower but it was a walk in space and big enough to turn around in. The hot water pot in the kitchenette heated water lightening fast and we had brought Starbucks Via with us for a treat in the morning. One bad thing which is not related to the hotel at all...there is a bakery directly across from the train station. My niece drank some bottled apple juice from there and got very sick within about 10 minutes while on the tube. We all ate from there, but she was the only one that had the apple juice. Probably not the fault of the bakery, but just a warning nonetheless. There is a grocery near the hotel...left out of the door, first right and then to the left. It is a large grocery and great for getting a few supplies for the kitchenette. There are no breakfast facilities in the hotel, but the kitchenette does have a microwave and refrigerator. This was also a non-smoking hotel which we appreciated very much! We thoroughly enjoyed our stay here and will definately want to stay there again on a return trip to London next June.
AM, 6 June, 2010
Comment taken from Tripadvisor
"great place to stay"
Excellent location just a short walk from Earls Court Underground station and walking distance to the Royal Albert Hall and several of the major museums.
Service from everyone was to a very high standard.
Our room was spacious, modern, comfortable and clean with the added bonus of a kitchen in the wardrobe. It was at the rear of the property and really quiet.
We took advantage of the vouchers provided by the hotel for local restaurants and enjoyed several excellent meals.
All in all this proved an excellent choice of hotel for us and at a reasonable cost.
BB, 6 June, 2010
Comment taken from Tripadvisor
"Basically...Excellent!"
London is hectic and abuzz with activities..especially so over a bank holiday weekend. We found base2stay via the net and after a thorough background check on TripAdvisor we booked the bunk bed room for 5 nights. Having left my bunk bed days far behind me, I was nervous about embarking on the gravity defying act of going to bed in a 36-year old body, however the hotel had many positives going for it:
*The hotel finds itself close (<5 min walk) to the Earls Court underground station which has direct access (via elevator) to the picadilly line. This is a double bonus as suitcases can easily be dragged onto the underground tube on the way to the airport and there are no connections as the picadilly line goes directly to all terminals of Heathrow.
*The hotel room offers a mini-kitchenette. London is expensive and especially coming from a country whose currency does not exchange at such favourable rates, having the option of stretching that pound is very attractive. There are a wealth of supermarkets around the area and the microwave and fridge in the room allows for healthier alternatives to the fast food outlets!
*The rooms are comfortable but remember this is london, so the rooms are snug. Dont worry, this does not mean you need to boil the kettle in the bathroom or that the towels double as duvets! There is enough for room for 2 adults to comfortably co-exist without resorting to interventions. The bunkbed room had satellite TV with a wealth of British channels to keep you amused and it also allows for free access to the internet. Rooms were cleaned everyday and garbage emptied even thought it was a bank holiday weekend. The only comment I would make is that the top bunkbed needs a shelf or mini storage area, as I wear glasses and do alot of bedtime reading, I had no where to place them when going to bed and the trip down thebed stairs without distrubing the person below is not an easy one.
*The staff are friendly and very helpful.We experienced no issues with service and even though we arrived before the checking-in time, we could drop our bags with reception and found them later delivered to our room.
It's an all round great hotel and offers any visitor to London a comfortable place to base their body and soul!
IL, 4 June, 2010
Comment taken from Tripadvisor
"Great Place"
Hi fellow Trippies;
We stayed here beginnning in early May for 6 nights, based upon reviews by Trip Advisor patrons.
First of all, this boutique hotel is in Kensington, 2 blocks up the road from Earls Court Station. It is a direct shot from Heathrow, where we bought a 7 day oyster card. The train ride in on the Blue Picadilly line is not the best, as it travels into London, so lots of the local immigrant population inevitably boarded the train.
Once we arrived, and figured out we needed to cross the street and head up the road to reach the Hotel, the hotel staff were super friendly, especially Amy and Cristina.
The first night the shower head in the very small but very nice shower was spraying water out from the sides, which I reported to the front desk and the next morning a new one was instantly installed.
The bed was extremely comfortable and although the room was small, but cozy and modern, it has a 20 foot ceiling with built in lighting that dimmed and that made it feel like a cozy cabin of cruise ship. We had a room on a high floor facing the back, with no view but who cares, and no street noise at all.
The location is good, because as I said, it is up the road from the Earls Court Station where the Picadilly line, a typically crowded city line, or the district line, which carries less passengers and has larger and more modern cars, take you where you want to go in minutes.
The room has free wireless internet, and the TV carries a free internet option as well.
The only complaint is that guests in the hall can be heard before they enter their rooms, so perhaps some noise reduction can be added to the entry of each room.
The Hotel though is in a lovely and quiet neighborhood and resembles a White Victorian Rooming House, very modern yet at the same time quaint. It is definitely worth a stay. Thanks to the friendly staff, you all are the best.
Barry & Graciela
BS, 4 June, 2010
Comment taken from Tripadvisor
"a pleasant and clean place with nice & helpful staff"
the helpfulness of the staffs make our stay comfortable. The place is clean and neat too.
WE, 3 June, 2010
Comment taken from Tripadvisor
"Beautiful"
Amazing location, 3 minute walk to earls court station which will take u everywhere in London in less then 10 minutes. The building is beautiful and the rooms are good, LARGE BED which was great. Staff were mostly Australians which means there always very nice and ready to help. My wife and I loved it.
JD, 2 June, 2010
Comment taken from Tripadvisor
"Wonderful (affordable) hotel in London!"
Small, cozy hotel located in Kensington area right outside of downtown London. Convenient to everything! Plenty of dining and shops near the hotel, and the hotel is only a 3 minute walk to Earls Court (tube station) which will get you practically anywhere you want to go in London. Hotel was exceptionally clean, and staff were as friendly as could be. Very accommodating and could always tell us where the best places to visit are. My wife & I are pretty picky when traveling, and base2stay certainly exceeded all of our expectations!!!
DJ, 29 May, 2010
Comment taken from Tripadvisor
"Pleasant stay with lovely room and courteous helpful staff"
We stayed here as our base for Chelsea flower show and a visit to London. Location is great, being very close to Earl's Court station. Room was spotless, spacious and had a useful kitchenette. Reception staff were just so helpful, making bookings and giving great ideas and directions. Nothing was too much trouble.
LG, 29 May, 2010
Comment taken from Tripadvisor
"Absolutely lives up to the best expectations"
I stayed at this hotel as a result of reading it's previous reviews. My colleagues and I were really delighted with the hotel and all it's facitilies, very clean and smart with everything to hand. I've travelled extensively and this rates as one of the highest standards value for money.
CN, 28 May, 2010
Comment taken from Tripadvisor
"Compact but compelling"
We had a most enjoyable stay. The receptionists are extremely helpful and friendly. They gave us details of local restaurants and provided us with a discount voucher which we used at the nearby Lebanese restaurant and would also recommend this being Vegan friendly too.
CS, 28 May, 2010
Comment taken from Tripadvisor
"Excellent value for money"
The base2stay in London Kensington provides excellent value for money. I stayed in many hotels in several European capitals and I can really say the base2stay is one of the best. It is clearly no 5-star hotel, but it is an excellent "home away from home". Fair prices and very pleasant atmosphere - you truely feel as a guest.
The staff has been very friendly, the room has been very clean and very well equipped. Especially the nice bathroom with the power shower as well as the kitchenette with microwave have been a real plus.
The location is very convenient as well, close the Earls Court underground station as well as the bus station with convenient access to Kensington and Oxford Street.
I can truly recommend this hotel, for both leisure and business travellers. This hotel will definetely be my first choice for my next trip to London.
BS, 26 May, 2010
Comment taken from Tripadvisor
"A really comfortable and modern apartment hotel"
When we visted London one year ago, we noticed base2stay while walking through Kensington area. The positive impressions from outside made us stay there for four days this year. It is a comfortable and modern hotel. Our room was really well cleaned, absolutlely quiet and the mattresses were in a good conditioned tightness. The little kitchen can be used to i.e. prepare some lunch. We enjoyed our stay and can recommend base2stay highly.
GH, 26 May, 2010
Comment taken from Tripadvisor
"What a terrific place to stay in London"
We stayed for 4 nights and then came back for an additional night before heading back to the US. base2stay is one short block from the Earl's Court Tube station. Rooms vary somewhat in size, our first room slightly larger than our second, but still quite comfortable. The hotel is spotless, very modern and Wi-Fi at no charge!! There is a refrigerator and a microwave, electric kettle with an assortment of teas and coffee. But the nicest part about the hotel is the staff!! All are more than friendly and helpful. It is nice to be greeted with a big smile every time you return. They had a young intern from Australia, Claire, who was an absolute delight! I plan to return to London in October and will not stay anywhere other than base2stay.
LT, 26 May, 2010
Comment taken from Tripadvisor
"Great location and comfortable place to stay"
Stayed for a week whilst on a course in London. Very easy to book and check-in was conducted quickly, staff very friendly. The room, was small even for a single but all amenities were well laid out making most of the limited space. Very clean and suprisingly quiet. Location wise very convenient with tube and places to eat and drink.
PJ, 25 May, 2010
Comment taken from Tripadvisor
"One of the best"
We stayed here on the way back from Malaysia to Edinburgh. It is close to Earl's Court Tube Station, and convenient to restaurants and pubs. The staff are very friendly and helpful and the room was excellent. Will definitely use this hotel when in London.
KC, 21 May, 2010
Comment taken from Tripadvisor
"Great location, great staff!"
I stayed at base2stay for a couple of nights only. I arrived on the first day around 2pm and asked the staff about a day tour of the city for the next day. The staff spent over an hour with me and my wife, going over all our options, comparing prices, and giving us advice.
What a friendly bunch of mostly women! They are all as attentive as can be, always greeting us on our way in or out, asking about our day, etc. Felt like family!
The location is also wonderful. Truly a one block walk to the subway station, and a station where we have no problem carrying suitcases around. Two museums are about a 10-minute walk from the hotel, and Harrod's - if you're interested in shopping or just looking - is about a 20-25 minute walk through a beautiful area.
The room was not big, but it made no difference to us because we hardly stayed there. Everything inside felt like new and modern, and a very spacious shower.
They do have free internet, but it's through the TV so you can only use the software that's installed there, not with your own computer. We didn't use that much, or the payed internet to connect to our own computer; too busy sightseeing.
Great staff and great location. Couldn't have asked for more.
BZ, 19 May, 2010
Comment taken from Tripadvisor
"Perfect!!!"
This hotel is excellently located in a quiet area just around the corner from Earl's Court underground. There are plenty restaurants and bars. Hotel service is excellent. Very clean, quite and good staffs. Absolutely value for money. The rooms are clean, modern and very hip, well furnished with a good size bath/showerroom.
MC, 19 May, 2010
Comment taken from Tripadvisor
"Peaceful little haven with kitchenette, conveniently located"
We were very happy with base2stay. Earl's Court is on the tube line from Heathrow, so it was great place to arrive and crash our first day. Elegant, quiet, safe neighborhood, but short walk to bustling street full of restaurants and shops, Marks and Spencers, etc. Easy location for sight seeing - short ride to the city on the district line. 20 minute walk to Kensington gardens, the V and A, Royal Albert Hall, etc.
The room was cleverly designed in a clean, modern style. Nice baths, well-fitted little kitchenette with all the basics for cooking and eating (no stove, just microwave). Our was the cheapest studio room, but had a nice back terrace with a table and chairs for breakfasting. Didn't hear a peep of noise all night, but we were in the back.
Only cons - the free wifi was a bit clunky to use, wish there a table indoors to sit at for the occasional meals we had. If you are used to huge suburban space you might find the room a bit small, but by city standards it's perfectly fine.
SF, 16 May, 2010
Comment taken from Tripadvisor
"Great value, friendly staff, well equiped rooms"
Cannot recommend this place enough!
First, let me set expectations. The room was small, and I think the website photos must be wide angle lens. That said, I know there are bigger room types, and I opted for the cheaper end!
Found the place with no problems. For less than 5 pound, you can board at Heathrow and be at the tube station in about half an hour. A brisk 10 minute walk brings you to the hotel. Couldn't be simpler.
Check in was great and painless, thanks to a smiling ginger bearded fellow. Just the right amount of helpfulness without being fake or sycophantic. Perfect.
The room was extremely clean, to a level I haven't experienced too often. It feels like you're the only person who has touched the room. Impressed. The bathroom in particular, gleamed.
Kitchenette was great, and there is a supermarket nearby to stock up. Made for cheap eating! And as a female travelling alone, I have to say the neighbourhood felt very safe even in the evenings. And on that note, the hotel feels very safe, and the reception was always manned from what I saw.
Good wifi access, bit on the slow side, but you can't argue with free!
The bed, the bed, the bed, so comfortable. Quality mattress. A+
Toiletries were basic, but I bring my own, so not fussed there.
No restaurant, but heaps in the area to choose from which I prefer anyway. Try Bencho Cafe for breakfast, a short walk away.
Found the air con system a bit noisy but was relieved to find you can lower the fan speed to reduce the noise. Other than that, the room was very quiet!
I'll be back later in the year for sure.
GT, 16 May, 2010
Comment taken from Tripadvisor
"Loved it"
We stayed here for 7 nights and really loved it. The location was great - only about a block away from Earl's Court tube station but on a quiet residential street. The room was bigger than we expected (the bathroom is larger than our own at home!). The little kitchen was very handy and allowed us to eat in several nights. We were extremely happy to have free wifi - not something most London hotels offer. Air-conditioning was a good feature too though the weather was cool so we just slept with the window open (functional windows is another reason we chose this hotel!).
Overall a great hotel and we were very satisfied with our stay. It definitely deserves all the positive reviews it has received!
CW, 15 May, 2010
Comment taken from Tripadvisor
"Exactly what you need"
We stayed at base2stay for three nights and enjoyed it. The room (306) was spacious and clean. There was a electricity plug for non-uk-cables what served us basically good for charging mobile phones, camera etc. (but is not working for Swiss 3-pole-cables). WiFi worked also with iphone so the laptop could have a rest... One morning we had no warm water... that was a bit disturbing. The reception was friendly and helped us with buying tickets (London Eye, Madame Tussaud) ahead.
Just a short walk form Earl's Court you are at a good spot to discover London. There are many shops, cafes and restaurants around. We didn't missed the not existing breakfast at hotel and took our latte on the way to the center.
FG, 15 May, 2010
Comment taken from Tripadvisor
"They live up to their motto - smart concept smart price"
We stayed there for three days and it was excellent.
Pros:
- A block away from Earl's Court station and minutes from downtown London.
- Very quiet and very nice neighborhood even though it's just a block away from the station. All the noise/hassle disappears once you get to the hotel.
- If feels home/want to make it home
- Helpful, cheerful and friendly staff.
- Room was expansive, clean and modern.
- Room comes with a kitchen, microwave and mini-fridge. A great option since the hotel does not offer room service and nicknacks that you don't need in the first place and increases the room rate.
- A close proximity to grocery store (Marks and Spencer/Sainsbury) as well as restaurants/pubs.
- The price was incredibly reasonable for what you get.
Suggestions (No Cons):
- We stayed in room L6 so check:
- The rattling noise when the heater is on.
- The door lock has three settings: setting 1 moves the lock 1/3, setting 2 moves the lock 2/3 ... We couldn't lock it beyond setting 1 so we weren't able to use the privacy setting all the way. Again, the room lock works; just not all the way to get the privacy option.
These are nuances and nothing to fuss about. I have a great attention to detail and the management of base2stay seems to care just as much based on the way this hotel is run and want to know.
Summary:
- It will be my number one destination when I go to London.
- Excellent value and unmatched service for the money.
TL, 14 May, 2010
Comment taken from Tripadvisor
We were both very pleased with base2stay. It is close to the underground, pubs, food outlets and the area felt very safe to walk in after dark. We would not hesitate to stay here again and will recommend it to anyone travelling to London. Thank you very much.
Guest Review Form, 14 May, 2010
"Central & quiet"
We chose this hotel for its proximity to the Piccadilly line - a cheap train ride from Heathrow. The hotel staff were friendly and quickly attended to the one small problem with our room. Room size was fine for two people. Blackout blinds were perfect for getting a sleep in after a long flight and there was no problem with noise from other guests. Kitchenette allowed for self-catered breakfast. Can highly recommend this hotel if you want to be close to the tube and looking to avoid the chain hotels in London.
ES, 13 May, 2010
Comment taken from Tripadvisor
"base2stay is great"
Hip and modern. Super clean room, and friendly, professional staff. Highly recommended. The vouchers for discounts at nearby restaurants were an unexpected bonus.
RV, 11 May, 2010
Comment taken from Tripadvisor
"Wonderful place to stay in busy London"
Really enjoyed my stay, wonderfully clean and comfortable, with meticulous attention to detail - bathroom and room spotlessly clean, toiletries, and supremely comfortable bed. Conveniently located and really friendly and helpful staff. I would definitely stay again.
PK, 11 May, 2010
Comment taken from Tripadvisor
"Perfect London location at a great price!"
I chose base2stay for its affordability and location. This small hotel is located in an affluent suburb of Kensington, just a block from Earl's Court tube station. I learned the tube system quickly and could easily travel to all parts of London.
Hotel is staffed by friendly young people who were cordial and helpful. The room was immaculate! Ensuite bathroom had modern fixtures and lovely glassed-in shower, as well as an electric towel-warmer. Central air and heat kept the room comfortable, and there was a shaded window for atmosphere. Single room was very small but included a kitchenette, hairdryer, safe, and ample storage space.
Hotel was quiet, had top-notch fire safety precautions, a reliable elevator, and reception was manned 24 hours a day. A room key was required for entry to lobby, adding increased security to the building. Maintenance staff were most accomodating.
I would definitely choose this hotel again!.
TRAVELER TIPS: Buy an oyster card for the tube and purchase a pass for one of the hop on/hop off double decker buses. I never needed to take an expensive London cab.
SP, 11 May, 2010
Comment taken from Tripadvisor
"Perfect hotel and location"
This charming hotel is on a quiet street in South Kensington a very short walk from Earl's Court Underground. The staff were outstanding, willing to go the extra mile to help with whatever I needed. My room was more than adequate for my needs with a mini-kitchen and terrific bathroom with a great shower. Everything has been updated to superior standards, and best of all the WiFi was free.
I highly recommend this hotel and would happily stay there again!
LP, 10 May, 2010
Comment taken from Tripadvisor
"Well located hotel at a good price"
If you want to stay in London for an acceptable price of your hotel, then choose base2stay. You don't have a restaurant in your hotel, but instead profit of a small kitchen in every room with micro-wafe and fridge. Several good restaurants are in the vicinity, and the Tube station Earls court is reachable in 2 minutes.
GB, 3 May, 2010
Comment taken from Tripadvisor
Wonderful - place, location & staff!"
Title says it all. The location was excellent -- easy access to Underground, easy walk to VA Museum, Harrods. Rooms were modern, clean, comfortable. Staff was friendly, knowledgeable and extremely helpful.
CL, 30 April, 2010
Comment taken from Tripadvisor
"Great base to stay"
We had one night at base2stay following a long flight from Australia. Our basic double room was very, very small but fine for one night. Room was very clean, well appointed and the hotel is in a wonderful position. Friendly and helpful staff. Would stay again (in a larger room for an extended stay).
JP, 29 April, 2010
Comment taken from Tripadvisor
Enjoyable stay - staff was excellent!
Guest Review Form, 30 April 2010
"A gem in a beautiful part of London"
I booked this hotel on the strength of the previous reviews and was not disappointed. Myself and my fiance had booked to see something at the Royal Albert Hall it was within walkable distance and we felt safe walking back late at night. It is in a lovely spot, the staff are lovely and very helpful. The room was great, lovely big bed and a fantastic shower, great idea the little kitchen, the hotel is very close to a Sainsbury's and a Waitrose for snacks. have booked to go back in September.
WL, 26 April, 2010
Comment taken from Tripadvisor
"Refreshing change in the London budget segment"
When it comes to London you can either pay a premium for one of the chain hotels (and still be disappointed) or end up going low-budget and being disappointed with often run-down, pokey accommodation. base2stay is fairly priced, meticulously clean and my room, although small was really well equipped and recently refurbished. It was very quiet in the hotel and the room overlooked the Mews at the back so there was no traffic to keep me awake. Staff were friendly and helpful and info pack in the room was really useful, providing details of all local services, restaurants etc. Also the location was perfect - 5 mins from Earls Court Road and Tube station, in a pleasant leafy part of the neighbourhood. Some might be put off my there being no hotel breakfast option on offer, and I must admit this could be an issue for longer stays. For the three nights of my stay I had breakfast at local cafes, where the cost was typically under GBP 10,-. Good base when in London and would definitely go back.
PE, 26 April, 2010
Comment taken from Tripadvisor
Really liked the concept, nice mix to back packing. All the nice bits of a very posh hotel without it feeling like I am on a business trip.
Guest Review Form, 25 April, 2010
A lovely hotel, spotlessly clean and comfortable. Very quiet location, excellent shower.
Guest Review Form, 25 April, 2010
"Beautiful, quiet location"
We totally enjoyed our stay at base2stay. When we first arrived, we were given a basement room which unfortunately had a view of garbage cans. We requested to be moved to a higher floor which was done without any fuss. We loved our room - the bathrooms are lovely with a heated towel rack and the mini-kitchen is great. Beds are very comfortable and the location is the best - close to everything but located on a quiet street. Earls Court tube station is one block away. Will definitely stay here again.
DE, 25 April, 2010
Comment taken from Tripadvisor
A lovely hotel, spotlessly clean and comfortable. Very quiet location. Excellent shower.
Guest Review Form, 25 April, 2010
Really liked concept. Nice mix to backpacking, YHA travelling in younger days but all the nice bits of a posher hotel without it feeling like I am on a business trip.
Guest Review Form, 25 April, 2010
"Excellent"
Hotel ideally situated 5 mins from Earl's Court tube (Piccadilly line from Heathrow). Rooms quite small but we don't need a lot of space for a few days shopping/sightseeing.
Staff were lovely, kept our bags both on arrival before our room was ready (& delivered to our room for our return an hour later) and after check out before we left for the airport.
Compared with similarly priced hotels in London, this is a gem!!
TG, 24 April, 2010
Comment taken from Tripadvsior
"The place to stay in London"
All the reviews in this section are spot on and I won't waste time saying the same things again. Just know that this is a awesome hotel for a great price very close to Earl's Court tube station. There is no place to eat in the hotel but plenty of places to eat in the neighborhood where base2stay is located. You can bring food back to the room because it has a small kitchen area with a microwave, sink and fridge. I highly recommend you stop on your way to the the tube station at Bakers Oven right across from the tube for the best sausage and bacon roll you will ever had warning it is addictive. On your way back to the room stop into Cornish Backhouse right next to the tube station for a awesome pastie to take back to the room. To stock up on groceries stop into Somerfield right next to the tube station for eveything you should need. I have included pictures of the room and places around the hotel for you to see. I really recommend this hotel.
TV, 17 April, 2010
Comment taken from Tripadvisor
Most helpful staff it is a difficult time with flight cancellations.
Guest Review Form, 19 April, 2010
"Highly recommended"
Celebrating my best friend's 50th anniversary I choose this hotel based on recommendations from fellow tripadvisor travellers and due to its location and price.
It met all my expectations; nice staff, small but very nice rooms and perfect location.
NM, 16 April, 2010
Comment taken from Tripadvisor
"Everything they promised...and more"
From the moment we entered the lobby we were treated like old friends. We arrived in the morning after a long flight and though our room was not ready (as we expected at that hour), we stored our bags, were given a coupon for a local breakfast restaurant and had a great first meal. We stopped by after breakfast to pick up a few things and lo and behold, our room was ready! A short nap and we were on the go...with great advice and services from the staff. Room was smallish, but very well put together. Shampoo/body wash in one was not my favorite. I will definitely stay here again and have recommended it to my relatives who live in London and are always having guests/visitors. Did I mention that it's an easy Tube ride from Heathrow? No transfers and no stairs. A big plus after a long flight! Also in a very nice neighborhood with everything you need and a 3 minute walk to the Tube.
LT, 16 April, 2010
Comment taken from Tripadvisor
"Will definitely be our base in London from now on"
This hotel is a really good find. We came to London for 3 nights and were arriving at 10.30 am. I rang the day before to ask if we could leave our bags until check in time. Told no problem. When we arrived our room was ready so we could have a wash and brush up and a cup of tea before we set off for the V and A. Staff are friendly, efficient and accomodating. Room and bathroom were spotless. Serviced every day.
Very convenient for Earls Court Tube, less than 5 mins away. Sainsbury's just round corner for stocking up on essentials to use in the mini kitchen. For eating out try Benchos, brilliant breakfasts, Also the Blackbird pub, Their House pie is wonderful, venison in rich gravy but they do a whole range of others. Beds really comfotable hotel, very quiet on the whole and the area surrounding the hotel felt very safe. Would thoroughly recommend.
RG, 15 April, 2010
Comment taken from Tripadvisor
Well situated, excellent accommodation, staff, clean tidy real, microwave kitchenette, what else do you want?
Guest Review Form, 12 April, 2010
The single room is very small but arranged in such a clever way that you do not feel as you live in a closet and do not bump all over the place, great bathroom.
Guest Review Form, 11 April, 2010
Your place was amazing. Easy to get to from Heathrow, great surrounding area, front desk and the rest of the staff were excellent! Just a great place to base operations from. Thank you.
Guest Review Form, 9 April, 2010
"This hotel made our trip to London truly special, excellent staff and wonderful facilities"
We recently stayed at base2stay on a ten day trip to London. We could have stay at any of the American hotels(Holiday Inn, Best Western, Marriott) but looked at your site and decided to try a hotel with a European feel. We are really glad that we did. The rooms were excellent, nice layouts,great beds. But the staff of this hotel was what made are trip so special. They had great answers and suggestions for every adventure we wanted to do in London.
The restaurants they recommended were excellent and so close to the hotel. All in all just a super place for any traveler....thank you trip advisor and a very big thank you to base2stay!!!
TM, 10 April, 2010
Comment taken from Tripadvisor
"base2stay in 2006"
I stayed at this hotel in summer 2006, me and my friend stayed there in a twin room, it was nice and fit, new bathroooms, flat tv screen with internet connection, great staff, helpful and friendly. One problem that everytime we came in a taxi we could not spot the hotel from the first time due to the small sign for the hotel. I would recommend this hotel for who never stays at the hotel, just sleep, shower, and go out.
AZ, 9 April, 2010
Comment taken from Tripadvisor
"much better than expected"
Great location, 5 mins from tube. This is streets ahead of any budget hotel I have used in London in terms of quality of accommodation and overall cleanliness. Staff are friendly and very helpful. Also some useful services such as free wi-fi. Would have no hesitation in recommending this hotel and plan to use for next visit.
DB, 8 April, 2010
Comment taken from Tripadvisor
We completely agree with value and choices - yes our room was a bit small but that's ok - we loved the kitchen, the design, the linen and bed, the good closet space, the bedside table and lights
Guest Review Form, 8 April 2010
Excellent location, staff are professional, fabulous shower!
Guest Review Form, 8 April 2010
"Superb attention to details and guests requests"
Excellent location and value in a fresh, friendly atmosphere. Highly recommend for anyone interested in a delightful, sparking accommodation. Will stay there again on my next visit.
JY, 7 April, 2010
Comment taken from Tripadvisor
"base2stay can't be beat!"
Everything about our stay at base2stay was excellent, from the first telephone call to inquire about reservation (the 800 number from the US is extremely helpful) to our departure. The hotel is everything we had hoped for-outstandingly clean, attractive and quiet. The mini-kitchen was an added plus. Everything one would need for a quick snack or a meal was right there, ready to use. The office staff was caring and concerned that we had everything we needed, especially Ashley. The location of the hotel was exceptional, only a three minute walk from the Earl's Court Tube station. An added bonus-coupons from local restaurants which saved us from 15 to 30% on meals...great restaurants and super savings.
KG, 7 April, 2010
Comment taken from Tripadvisor
"Good location, friendly staff with reasonable price"
We spent Easter in base2stay with pleasure. Location is great, lots of good restaurants near by and only couple of minutes walk to Earl's Court underground station. Mini kitchen and free Wifi in the room was nice bonus. Nothing to complain.
TL, 6 April, 2010
Comment taken from Tripadvisor
"Excellent base2stay"
base2stay is perfectly located in a quiet area only a 5 minute walk away from the major underground lines and a variety of restaurants and bars. We stayed in a family room (2 adults, 2 young teenagers) which was perfect for our 3 day 2 night stay in London.
UG, 6 April, 2010
Comment taken from Tripadvisor
"Really is a great base to stay"
Our first visit to base2stay was influenced by its proximity to the Royal Albert Hall and its review on Trip Advisor. It was excellent. The service was friendly & efficient, the room was pretty and spotless (we had a cute patio garden) and it was minutes from Earls Court & Gloucester Road tubes so it was very handy. The hotel had some great touches like Fairtrade & organic teas/coffees & sugar; great shower; discount vouchers for local restaurants and use of internet.
We slept well and really enjoyed our stay, we would definitely go again and recommend it to anyone wishing to stay in this lovely neighbourhood.
FV, 4 April, 2010
Comment taken from Tripadvisor
"Good location, efficient friendly staff"
I spent a night at base2stay with my wife and young daughter in the lead up to Good Friday.
We arrived slightly early although the room was ready so had access to the room straight away. The reception staff were polite and efficient and check in was pretty quick. The room was well-equipped although the bathroom had only a shower - no bath (better for my daughter). After speaking to reception they quickly found a room with a bath and we transferred.
Generally, I found the hotel to be smart and clean and the addition of a fridge/microwave/sink in the room is very welcome - particularly when travelling with small children.
If I was looking for a negative, the rooms are not the largest out there.
Would use again.
TP, 3 April, 2010
Comment taken from Tripadvisor
"Fit for a King!"
From the first second we were made to feel totally welcome. The room was great (with a nice large bed), very clean and quiet, with a good sized bathroom and great shower. The microwave, sink and cutlery in the room was very useful and yet hidden away so neatly that initially we didn't even notice them. The Air-con worked fine and the very long curtains and blinds kept the room as dark as we wanted. Another plus was the free internet access via the TV and wireless keyboard. Our only small gripe was that the safe in the room didn't work, but they tried to mend it within a few minutes of us letting them know (the mtce guy even offered to come back a minute or two, but we were on our way out). No problem really as the reception had a safe and I could leave my camera there.
The Hotel itself is very close to Earl's Court underground station (perhaps a 3 minute walk?) which also means you can get everything you want from the local shops...some being open almost 24 hours.
The hotel's title fits it perfectly, 10 out of 10 from both of us. Highly recommended.
AN, 3 April, 2010
Comment taken from Tripadvisor
"Brilliant Hotel"
Great 4 night stay, very good standard of accommodation, and can eat and drink own food and wine in your room. Excellent! Nice quiet part of London, easy access to the Tube, and some great discounts for eating out locally. Staff very helpful, and no fuss.
HM, 3 April, 2010
Comment taken from Tripadvisor
"Great pick for London"
Like many others, I picked base2stay Kensington based on the many good reviews from TripAdvisor. I was not disappointed. The reasonable price, close proximity to Earl's Court tube station (which provides direct access to Heathrow via the Piccadilly line) and free internet access was exactly what I was looking for. The staff was extremely friendly and I saved a lot of money by stocking up on groceries at the nearby Sainsbury's and taking advantage of the kitchenettes to prepare my own breakfasts. I would definitely stay here again!
PF, 2 April, 2010
Comment taken from Tripadvisor
"Great hotel find in London"
base2stay is a great find in London. It's near the Earl's Court tube, and it's reasonably priced (for expensive London). The receptionists are helpful and polite (and available 24 hours), the phone charges even back to the US are very reasonable, it has free wi-fi, it's wonderfully quiet, and is very clean with modern fixtures. Although the rooms are somewhat small, they are not atypical for London, and I didn't consider this to be any kind of disadvantage. I shall return!
BC, 2 April, 2010
Comment taken from Tripadvisor
We applaud the commitment to green policies and it influenced our choice. The hotel exceeded our expectations – very rare in this in this day and age. We loved the little garden L6 has and would request this room again. I'm not sure the website told us how close it is to Earls Rd and Glstr Rd, Very Convenient.
Guest Review Form, 30 March, 2010
"the hotel I was looking for"
good position near the underground station, quiet and really comfortable, spacious rooms and bathrooms, a friendly atmosphere and staff really focused on your needs and expectations
SL, 29 March, 2010
Comment taken from Tripadvisor
"Can't recommend this hotel highly enough!
This was my second time to stay at base2stay and I can't say enough about the hotel. It is in a fantastic location, literally 2 minutes from the tube with lots of convenient shops close by.The standard of cleanliness is superb and all the rooms seem to be a good size. I love the fact that you have a kitchenette where you can make a cup of tea or coffee in comfort. The rate is reasonable, especially for London which I find can be expensive enough and the staff are very helpful.
LG, 28 March, 2010
Comment taken from Tripadvisor
"Nearly flawless"
A perfect business hotel, and I dare say that leisure travellers would like it to. It's just two minutes off Earl's Court Road and the tube station but is quiet enough for a perfect night's sleep; the wifi is fast and free; the room is very comfortable and the air conditioning/heating panel actually makes a difference, unlike in most hotels in the capital. My only complaint is that the price I booked for turned out to be a bit more than the hotel's website advertises on its front page, but that's largely my own fault for not checking. However this was more than made up for by the fact that there are no hidden extras - something some of the so-called luxury hotel chains could learn from - and a perfect room for getting a good night's sleep and getting a bit of work done. For a solo business traveller I can't recommend this hotel highly enough.
TP, 28 March, 2010
Comment taken from Tripadvisor
"Amazingly good value and so very comfortable and quiet"
Amazingly good value, and so very comfortable and quiet. I stay one night most weeks and feel very much at home with the warm welcome from the helpful, friendly reception staff. Occasionally use the kitchenette; well equipped yet neatly out of sight. Only downside being that rooms can get booked up quickly and there's no room available. Otherwise, as good as it gets in London.
JS, 26 March, 2010
Comment taken from Tripadvisor
"Great facilities"
base2stay exceeded my expectations. I did research on trip advisor prior to booking and thought the hotel was much nicer than people described. Although my single room was small and in the lower level it had a large window, plenty of light and was not at all cramped. The desk staff were helpful and the hotel was impeccably clean. The only complaint I do have is the room had a vent blowing cold air through the night, I tolerated it well, but by the morning it was quite cold. I am will most likely stay here again on my next trip to London!
SL, 26 March, 2010
Comment taken from Tripadvisor
"Highly recommended and will definitely stay there when I'm in London"
Fantastic hotel in central London. Close to Earl's Court which makes it easier to get around the City. The hotel also has offers with nearby restaurants and close to other amenities like cafes, banks, etc. Easy starting point for shopping. Staff was friendly and willing to lend a helping hand. Rooms were so much better than expected - big comfortable bed, equipped mini kitchen, big toilet, free wifi. I was impressed. The website is very true to the experience.
RD, 26 March, 2010
Comment taken from Tripadvisor
"excellent value! good location"
We stayed here for 2 nights last march. The room is not to big but has everything you need and is very clean. Staff: very very helpful, friendly and polite. 2 minute walk from the Earls court underground station. Good neighborhood with some restaurants. Indeed a base to stay and discovery London. Would certainly go back here.
PA, 25 March, 2010
Comment taken from Tripadvisor
This is a very hassle-free place to stay. Staffs were always helpful and courteous, friendly too. It is a perfect location as well – so convenient to the tube station and on a relatively quiet street.
Guest Review Form, 24 March, 2010
"Comfortable cosy room close to Underground access"
We had a comfortable stay with a shower that actually worked well unlike other places on our stay. The different green initiatives were different such as using your key card to control the power in the room but well thought out. Having a small kitchenette area helped as we visited the local grocery store not far away and were able to make small meals to save money. Best part was the quiet neighborhood and close access to the Underground, which makes getting around London a breeze. Would definitely stay again.
CW, 24 March, 2010
Comment taken from Tripadvisor
"Experience traveler says this is the best value in London"
I have been visiting London and Europe three to four times per year for the past 15 years on business. I research my accommodations well before each trip and have stayed at dozens of hotels in and around London. base2stay Kensington was a pleasant surprise and is now at the top of my best values list. The location is incredibly convenient: £4 and 35 minutes from Heathrow Airport on the Underground to Earls Court (Piccadilly Line). Then a 10 minute walk from Earls Court Tube station to the hotel on a quiet street and through an upscale neighborhood which seemed very safe late into the evening hours. The Piccadilly line provides very quick and convenient access to Central London and theater district. The hotel is professionally run, providing the best service I have experienced at a UK hotel. Rooms are small, but with very efficient layouts, newly renovated, and very clean. Bed clothes and mattress seem brand new and extremely well laundered. Each room is provided with a complete mini kitchen, with sink, cook and dinnerware, mini frig, microwave, and electric tea kettle. My room was on the ground floor (easily accessible option for the elderly) and was very quite throughout the night. Biggest plus are the room rates (my single room was £106.00 or US$159 per night), combined with free internet rates this as the best value in London in my book. Be aware that is very common to pay twice this price for half the value in London. base2stay is a great find.
XP, 22 March, 2010
Comment taken from Tripadvisor
"great value and great location"
have been on a 2 week European tour and stayed at base2stay for 2 nights - we were so glad that we chose it. it is exactly what we wanted - we were in town sightseeing most of the day so we wanted some where quiet, clean, good value and modern and that is exactly what this place is.
if you want the ideal place to be a base to sightsee this is it.
NL, 22 March, 2010
Comment taken from Tripadvisor
"Excellent stay"
Was there for a short stay but definitly enjoyed it. Very friendly and helpfull staff. Good advices.
The rooms are trendy, simple yet elegant. Possibility of ordering some food to be delivered as they don't have any restaurants. No breakfast but not a big deal. The hotel in near the tube.
Going back with my husband and daughter for holidays.
LN, 21 March, 2010
Comment taken from Tripadvisor
"Lovely hotel to visit London"
We've just arrived from base2stay at London-Kensington. The hotel location is quiet and is just 5 minutes walk to the Tube Station so that you can reach the main London attractions in 20 minutes. The hotel is very clean, comfortable and very new. The staff also made our stay just perfect! I would come back with any doubt!
GP, 21 March, 2010
Comment taken from Tripadvisor
"Loved, loved this hotel!"
Not having traveled to London in a very long time, this hotel's staff put us on the right path to a fun and memorable vacation. Loved the look and feel of the hotel and from hospitality, price, comfort and location, we could not have asked for a better place to stay.
The hotel is sleek, very minimalist in design and meets "green" tourism standards. Extremely clean, modern and comfortable.
Any questions or concerns about getting around London, the staff was fully educated on how to navigate this amazing city in a short amount of time.
Best kept secret, but not for long!
BJ, 20 March, 2010
Comment taken from Tripadvisor
"A wonderful experience"
base2stay was well reviewed in the New York Times Travel section. The Hotel lived up to the recommendation. The location is ideal, the closet space is well organized, the bathroom generous in size and the mini kitchen a nice extra.
A wonderful hotel at a reasonable price.
EV, 16 March, 2010
Comment taken from Tripadvisor
"Fantastic hotel...wonderful place to stay!"
base2stay is a wonderful holiday hotel. It is up-to-date, clean, reasonably priced, centrally located, and with a friendly and helpful staff. The in-room microwave, refrigerator, dishes and cutlery (hidden but easily accessible) made a huge difference in the food budget needed for the holiday. We can't wait to return to London, and we'll certainly stay at base2stay!
GU, 16 March, 2010
Comment taken from Tripadvisor
"Couldn't ask for a better place to stay"
I chose base2stay Kensington based on reviews at TripAdvisor and was not disappointed (booked a deluxe room -- stayed in room G4, which had a wonderful view of a garden area at the back of the hotel). The hotel was very well maintained, had a pleasant decor, and the staff were exceedingly pleasant and helpful. The room was bright and airy, and was larger than I had expected. It fit my needs perfectly for my three-night stay. Its location was convenient to both the Earl's Court and Gloucester Street Tube station, meaning there was easy access to anywhere in the London metro area. One reason I chose the hotel is its free wifi access -- it worked perfectly. When I return to London I will not hesitate staying again at base2stay.
RK, 15 March, 2010
Comment taken from Tripadvisor
"Everything you need in a small but stylish package"
As many reviewers have pointed out, the rooms are indeed small, but they are also very well designed, so there was ample space to be comfortable. Everything was impeccably clean. The location was very convenient, near the Earl's Court tube station (Circle, District, and Picadilly lines, and on the direct line to Heathrow) and near several supermarkets. I shopped at the Marks and Spencer right by the tube station and had a nice breakfast in my room each day, using the kitchenette. The desk recommends several restaurants in the area that give discounts to hotel guests, though I didn't get a chance to try any of them. If you are sensitive to noise, you might want to ask for a room facing the back, as I was on the first floor in the front and found it a bit noisy in the evenings (until 10 or 11 at night), although the street is not a busy one. Aside from that minor point, I can't say enough positive things about the base2stay. I will certainly stay here again on my next trip to London.
HM, 15 March, 2010
Comment taken from Tripadvisor
"clean, modern, reasonably priced, convenient location, perfect for a city break"
We stayed here for 3 nights during half term. Great location - very handy for jumping on the tube, or walking to Kensington gardens the or museums. Helpful reception staff gave us a map and pointed out local amenities, including supermarkets so we could stock up our mini kitchen. The fact that there's no breakfast was not a problem - coffee making facilities, and a fridge in the room. There are lots of restaurants within walking distance. Free internet on the TV screen (which we weren't expecting). Everything was clean and well kept. The only downer was that there was no hot water for the last half an hour of our stay, so my partner didn't manage to shower (but we told reception on our way out and they apologised - they had been carrying out maintenance which had affected it).
Didn't find it noisy at all - in fact we didn't even hear any other guests. There was a bit of noise from traffic from 7am onwards, but it's not a busy road, and anyway, it's central London!
It's not a 'character' hotel, but it's clean and new, reasonably priced and it has everything you need for a city break. We would stay here again.
MN, 14 March, 2010
Comment taken from Tripadvisor
Love your hotel! - beautiful place - Tony Potter was absolutely the best concierge. Came to our rescue in helping us map and plan the best holiday in London - great boy!!! Amie Conway - also as nice and helpful as can be - adorable!
Guest Review Form, 11 March 2010
The hotel was a great find. I am totally pleased with the product!!
Guest Review Form, 11 March 2010
"Wonderful hotel!"
We were very pleased with base2stay and were happy that we choose it for our trip. The price was very reasonable for this cute, boutique hotel. The rooms were comfy and I really liked the small kitchenette, it came in very handy. Internet was free, which was great and you could access it through the TV, but I found that using my laptop was easier in general. The hotel staff also recommended an amazing restuarant for my birthday. Altogether, we were very happy and woud definitely stay again.
EP, 11 March, 2010
Comment taken from Tripadvisor
"Great place"
Comfortable. Friendly staff. Excellent location. Clean, but small rooms.
TR, 11 March, 2010
Comment taken from Tripadvisor
"The best modern, simple and cool hotel in Kensington"
In London, our favorite hotel is hands down BASE 2 STAY. Each room has a kitchen equipped with fridge, microwave and utensils. Not to mention the oversized bathroom. The hotel location is superb. Literally 5 minutes away from Earl’s Court (where we exhibited) and 2 minutes from the tube. The are so many restaurants in Kensington Garden that it’s not hard to find a decent restaurant. Our favorite is Masala Zone! And with a kitchen in our room, we were able to do a bit of groceries at Mark’s & Spencer (located a block away) and cook in our room. That helped save us a ton of money, especially when visiting for more than a week with our USD currency against the British Pound £.
GT, 10 March, 2010
Comment taken from Tripadvisor
"Great hotel, wonderful location - would stay there again!"
base2stay is a wonderful place to stay in London. It is <5 minutes walk from the tube, the staff is ever so helpful and the hotel is super-clean. I stayed in a single room and the bed was extremely comfortable and the room had everything I could possibly need and more. It is well priced for London, as well. The friendly staff catered to my needs and were very professional. The room has internet accessible from the bed (tv / internet are interchangeable and there is a remote keyboard). After spending loads of time in London's pubs, it was great to peruse the internet from the comfort of my very comfy bed! I highly recommend this hotel!
WC, 10 March, 2010
Comment taken from Tripadvisor
"Very comfortable accommodation near tube and popular London attractions"
I selected base2stay based on reviews from tripadvisor and I was not disappointed. I was very happy with my accomodation. The room was small but I expected it to be small based on reviews and photos. I was happy as long as I had my own bathroom which was a nice size. The room was quiet and comfortable. It was only loud when other guests went out and the door slammed shut behind them. I think that is just how the doors are. It is heavy and when it closes, it slams shut and creates a loud noise. Other than that, the hotel staff was very friendly and helped me out when I needed directions. The hotel is in a really great location near the V&A museum and national history museum. I like the location because it is so close to earls court tube, about a block away and its not surrounded by lots of tourists like leicester square.
Overall, I would definitely recommend base2stay to others and would come back again the next time I am in London.
AC, 10 March, 2010
Comment taken from Tripadvisor
"Excellent Mid Price hotel in residential heart of London"
Found this hotel through trip advisor and was expecting a comfortable and clean hotel in london for a good price, for myself and my family on a vacation in London. No high expectations on the room size.
Could just confirm that a base2stay lived up to those expectations by far, The rooms are not big, but its clean, new, cosy and comfortable. A plus is Kensington and the residential area that the hotel is located in. Even though there are a lot of hotels in the area, it still feels like you live among locals. It is also convenient located, 5 minutes wak from the subway and piccadilly line to go right in to the city or to and from Heathrow.
Although the service level is not high, the staff makes the best out of it. Friendly, efficient and tries to find solutions. For instance they have a number of restaurants that are recommended and where you have a discount as a base2stay guest.
So I only have good things to say about this hotel.
SV, 7 March, 2010
Comment taken from Tripadvisor
"We loved it"
Location was great, a nice residential area only 5 min walk from the high street and Earls Court Tube from where it was only a short ride to the West End. There were several restaurants and food outlets local.
The room was lovely. Really clean and nicely decorated. It was a very calm and relaxing place to return to. Lovely bed linen and the most comfortable bed I've ever slept in. Good quality hair dryer and free internet through the TV. The mini kitchen in a cupboard is a great idea. Much preferred having breakfast in the room and with a M&S simply food at the end of the road it was easy. It would have been nice to have a toaster but I'm guessing that the reason they don't have them is due to smoke detectors? There was a huge range of local restaurant food available for delivery to the room.
The staff were really friendly, efficiant and unobtrusive. We were able to leave our luggage at the hotel early and spend the day sightseeing before returning to check in and our luggage had been placed in our room. Room was cleaned really well each day while we were out in the afternoon. The public areas of the hotel are all spotlessly clean and tidy.
I will definately be using this hotel again for any future leisure trips to London.
SD, 7 March, 2010
Comment taken from Tripadvisor
"It suits me perfect!"
Great location, clean and nice big room, big TV, close to almost everything you might need and i loved the small kitchen with the microwave! that means you can have a hot meal anytime you want! no more cold take outs!
The only reason i might not stay there again, is that i won't get an available room!
TA, 6 March, 2010
Comment taken from Tripadvisor
base2stay is an excellent hotel. We don’t even think of choosing any other hotel when we come to London. This was our third visit to base2stay in a year. The location is super, the rooms are really clean and comfortable and there’s no noise from the street. The mini kitchenette is a great idea.
Guest Review Form, 5 March 2010
We had a very good stay. Good, clean rooms with comfortable beds. Small rooms, but that was expected. Neighbourhood very nice and easy access to the city.
Guest Review Form, 5 March 2010
"Simple, great place to stay"
I really liked this hotel. It's basic, with a small lobby, but very clean and modern. The bathroom was quite modern, with a great shower (no tub).
My room was small and compact, but the queen-sized bed was comfortable. It also had a small kitchenette with a fridge, microwave, and fully-stocked dishes, etc. I value that because I get tired of restaurant meals all the time. Great to have free internet. It was quiet and peaceful.
Staff were quiet helpful and efficient, with restaurant recommendations, holding luggage, etc.
The location is ideal. The neighborhood is beautiful for a walk, or it's close to Holland Park. I liked that it's so close to the Tube station and to shopping, restaurants, etc.
The only downside is that there are lots of stairs, which are the result of connecting townhouses to make this hotel. There is an elevator, but some rooms still have a few steps up or down to get to them. That's fine for me, but if I'd had a lot of luggage or if I were older and unsure on stairs, I might consider someplace else.
I would absolutely stay here again and I'd love to see them open up more base2stay hotels in other cities.
CA, 5 March, 2010
Comment taken from Tripadvisor
"Simple but modern - great location and staff"
My colleagues and I chose this boutique hotel to stay in for a week-long business trip.We stumbled upon it online and it looked like a cute and modern place, which it totally was. The staff, including the charming Tony (the operations manager) were so friendly and extremely helpful and accommodating. As a small boutique hotel, it had a very homey feel. It is new and very modern and sleek, though simple at the same time.
I stayed in a single room, which was very small, but that's normal for Europe. Each room has a little kitchenette -- I loved being able to store food in the fridge and warm it up in the microwave later. The bathroom was also very clean and modern, though the water in the shower didn't always stay as hot as I wanted. The room had a nice flat-screen TV. The only problem is that you couldn't swivel it, so it was hard to watch it from the bed. But renting movies through the TV was only 2 pounds -- a total steal, so I definitely watched one. The room comes with an ample desk and free wifi, which was an awesome feature. The bedding and decoration in the room was clean, white, crisp, and contemporary. The bed was comfy.
The location was great, too. Earl's Court tube stop is just a few minutes' walk away. So many cute restaurants, pubs, and boutiques within very close walking distance. If you stay here, eat at Zizzi!
The only main downside is that there is no bar or restaurant in the hotel, so they don't offer breakfast. But there are so many cafes nearby that it's really not a problem. Overall the stay was really great and easy.
EG, 4 March, 2010
Comment taken from Tripadvisor
"Great neighborhood, friendly staff, a perfect base to stay in London"
The hotel room was spotless, and we loved that it's an award winning green hotel. The underground is minutes away (and it links directly to Heathrow Airport, too) making it an easy way to get around London, especially with kids. We traveled with our 12 year old vegetarian daughter so the varied choices of good restuarants nearby was a plus. The staff couldn't have been more helpful and friendly. We will return to Base2Stay on our next trip to London.
LT, 1 March, 2010
Comment taken from Tripadvisor
"good hotel, great location"
we wanted to stay near Kensington. This hotel fit the bill. Its a modern hotel .
all rooms well kitted out.
Close to earls court tube station.
Excellent service from the staff who were eager to help and give advice for restaurants taxis etc.
would definately go back
LC, 1 March, 2010
Comment taken from Tripadvisor
"great experience"
After reading all positive reviews, we decided to stay there, and we were not disappointed. Like in all earlier reviews the location and the friendly staff were our reasons for such a positive review. Walking distance to Earl's Court station was more than convenient. The staff at the front desk were not only friendly but most helpful. Highly recommended for an ideal experience of London.
VJ, 26 February, 2010
Comment taken from Tripadvisor
"FANTASTIC!!!!"
This was my first trip to London and I couldn't have been more spot on than to chose this hotel as it was a business trip. It's located close to 2 underground lines, one of them being off of High Street. It was easy to get to and from the airport. It's easy to get around London from here. The rooms are modern, clean and at the end of the day I looked forward to going there. Plus the staff is friendly and helpful. The main reason I chose this hotel was the attention the management gave small complaints on Tripadvisor. People are always going to complain about something but they all got a reply from the management and I thought that was unusual.....like someone actually cared!
SL, 26 February, 2010
Comment taken from Tripadvisor
The rooms are clean, comfortable with great facilities. (The microwave really helps!) Would definitely return!
Guest Review Form, 22 February 2010
"Been to London over 20 times, stayed in a dozen hotels - this is the best ever!"
The typical non-luxury hotel in London is at best plain and at worst dumpy, dirty and in a yucky neighborhood. Believe me, in my 20+ trips to London I've experienced more than a few! base2stay has somehow managed to break the mold. It is well located just off Earl's Court Road (a five minute walk from Earl's Court Tube which has direct service to Heathrow on the Piccadilly Line), is bright, modern, immaculate and staffed by professional, helpful and hip associates. The rooms are small, as you'd expect in London, but well equipped with modern baths, flat screens and tiny closet kitchenettes. The kitchens alone are worth a lot - if you've ever spent $20 on breakfast in London you'll appreciate being able to have cereal in your room. Easy walk to major museums and shopping streets, longer but pleasant stroll to Knightsbridge and Chelsea. All in all, a great hotel for the money. I go to London at least twice a year and will never stay anywhere else.
WT, 22 February, 2010
Comment taken from Tripadvisor
"A good find"
Very good location, 5' walk to Earl's Court underground station, clean and spacious rooms, good facilities (kitchenette, TV internet, small fridge). The staff was very polite and eager to help 24/7.
The only problem was some trouble with the air-conditioning on the first night, which was solved immediately. We were even offered another room.
Good value for money.
MR, 21 February, 2010
Comment taken from Tripadvisor
"Wonderful stay in Earls Court"
It's been 9 years since we went to London, always too pricey. But we found this gem after reading about it in the New York Times. Got a KING room for 132 GBP. Super hotel, super clean, modern, loved the kitchenette to keep our budget in line.
The staff was overwhelmingly friendly: kudos to Tony who runs the place.
Right up the street from the Earls Court Tube.
This should be your home in London.
CP, 21 February, 2010
Comment taken from Tripadvisor
"Great base"
Room was small (there were three of us in one room) but spotlessly clean. The kitchen sink area was a great idea- we bought cereal and yoghurt so we had breakfast each day. It was great to have free internet access through the TV also. It's a couple mins walk to Earl's Court tube and there are cafes and grocery shops on that street also. It's perfect if, like us, you just want somewhere to drop your bags, sleep and freshen up but not if you want to spend time in the hotel during the day as there are no bars/ extra facilities in the hotel.
NA, 18 February, 2010
Comment taken from Tripadvisor
"Great location and the comfiest bed ever!"
Travelled with my family (partner, two children 12 & 8) for a one night London stay as a treat.
Had a large room sleeping all 4 of us, large double & double sofabed for 199 pounds.
Spotless room in basement facing the front, perfectly quiet.
Very friendly and efficient staff who offered discount vouchers for local restaurants. We took advantage of 20% off Wagamamas.
Little kitchen useful for making own breakfast.
Probably the most comfy bed I've ever slept in a hotel (and I travel a lot with work)!
Great place to stay, and I shall use it for work trips in the future as well.
SL, 17 February, 2010
Comment taken from Tripadvisor
"Great location, close to transport, great place to return to"
This was a great location. Close to Earls Court Station. Small room but clean and warm to return to after a cold day. The kitchen was useful and the bathroom clean and quite big. We greatly enjoyed our stay here, the location was wonderful and we would have no hesitation returing.
SS, 16 February, 2010
Comment taken from Tripadvisor
"Clean and modern hotel with friendly staff in a great location"
Stayed in this hotel for a weekend. The staff were amazingly friendly, the rooms were clean and comfortable and the hotel is only five minutes walk from Earls Court tube station. The hotel is very reasonably priced as well, and they provide discount vouchers for local restaurants. Not a bad word to say about this place!
BF, 16 February, 2010
Comment taken from Tripadvisor
"Excellent"
Stayed at the "base2stay" Feb 2010 for a theatre trip. Hotel ideally placed with a 5 minute walk to Earls Court underground station, no problem finding it. The hotel was a very pleasent surprise when we first saw it not your normal B&B style frontage (modern).
Staff on check in, very friendly and polite.
Room although we were on the ground floor was quiet,
Spotlessly clean.
Small but perfectly formed and well equiped , fridge , microwave etc.
Good modern fittings and a huge shower .
Only downside was the heating system which works through the aircon and hums in the background and could keep you awake(no problem, turn it off)
I was also woken at 0700 by the wheely bins being put out over the cobbles at the rear of the hotel.
A huge and very comfortable queen sized bed. Linen actually smells freshly laundered.
We would definitely stay here again and will recommend it to friends.
TW, 13 February, 2010
Comment taken from Tripadvisor
"Gorgeous, pleasant stay"
Gorgeous stay, pristine rooms, very friendly and skilled staff, excellent location both to walk around and to head for other places in London. We`ll return in May for our second stay!! Cheers
NW, 11 February, 2010
Comment taken from Tripadvisor
"No frills but not basic"
Like many recent reviewers, I found base2stay to be perfect for my needs of a single night stopover. Having said that, I would also consider it for a longer stay, but perhaps not longer than a week. For this kind of stay I like not paying for gyms, pools and spas for other guests, not paying for too many uniformed staff, not paying for parking, not paying for a bar or restaurant for businessmen on expenses, in other words, getting the same consistency of standards while not paying for all the inessential nonsense that comes with the middle ranking chain hotels. You don't get any food, but you do get the kitchen facilities to allow you to make a reasonable meal in (fridge, microwave, separate sink, cutlery, plates and glasses) and it's very handy for a huge variety of eating out options, plus you can order food from a number of places to be delivered if you wish.
I had a single room which was very clean, quiet (I specified this on booking), compact but not too small and would happily use base2stay again. Recommended for no frills but not basic accommodation in a good location.
BB, 11 February, 2010
Comment taken from Tripadvisor
"Worthy of its rating"
My 4 night stay in a single room was brilliant. Room was cozy, clean and modern, the staff were friendly and efficient, and the location was just right. I wouldn't hesitate to go back.
BD, 10 February, 2010
Comment taken from Tripadvisor
"Clean, quiet, new, comfortable combined with a good location"
My mother, my girlfriend and me stayed at the beginning of February for 2 nights at the hotel. base2stay is less than 5 minutes from Earls Court tube station which is very convenient if you go by tube to Heathrow (takes 40 mins). The hotel location is good, not far from the shopping area around Harrods and Sloane square, but every time you need to go to the north/north-east, like Oxford Street you will most probably change at Green park tube station, and there you have an underground walk of 5+ minutes between stations.
The hotel itself is located at a relatively quiet street, the area is good.
We stayed at the 5th floor, the last one. There were only 4 rooms I think, we occupied 501 and 502, single and double rooms. 501 is next to the lift, but my mother said it was pretty quiet. On that matter, there were 16 rooms on ground floor and 18 on lower grand or vice versa, I am saying that because I had a bad experience with a ground floor room in a hotel I tried 3 weeks ago.
The receptionists were extremely kind. They charge you at the end of your stay but they block the amount for your stay on your credit card at check-in.
The rooms were very clean, and looked fresh and new. The double bed was big enough and comfortable, although one of the sides was next to the wall. The rooms were bright enough. You have the most important that you'll need for your stay in the room: hair-dryer, safe, flat tv with free games and internet plus 1500+ movies for 2 pounds the movie, kettle with tea and coffe... There was also free wi-fi but usually the connection is slow during the evening so voip calls via pc will be possible only during the day (in my case the morning), they offer faster internet connection, but paid at about 8 pounds per day I think.
No breakfast facilities. Overall 4.5 out 5, -0.5 for the slow free wi-fi.
I definitely recommend base2stay, with preference for the 1st and above floors.
DR, 10 February, 2010
Comment taken from Tripadvisor
"Perfect for London getaway"
base2stay in Kensington was exactly the type of accommodations I was looking for, for our 5 day London getaway. Off the beaten path in quiet Kensington, very close to Tube, stylish with all modern amenities - hello, heated towel rack! Room was small but very cozy and we had a king size bed, plus kitchenette with microwave, sink, spotless dishes and cutlery and fridge, which they cleaned every day. Free wifi was a major plus. Only complaint was our flat screen TV had volume issues - kept fluctuating. But that is very minor and can be fixed easily. I would, without a doubt, return for my next London stay. So happy I stumbled upon it on the web.
LS, 9 February, 2010
Comment taken from Tripadvisor
Love the concept, restaurant discounts were great choices, will definitely be back.
Guest Review Form, 8 February 2010
Thanks for the great stay, see you again in the future.
Guest Review Form, 8 February 2010
"Excellent base2stay!"
Excellent West London location. Close to Earls Court Tube but in a quiet residential location.
Very clean and well equipt rooms with mini kitchen!
I shall definately revisit and would recommend to friends and family.
No breakfast / restaurant but with so much choice in London - it's better to go off and explore!
NB, 8 February, 2010
Comment taken from Tripadvisor
"Love the concept. Restaurant discounts were great choices. Will definitely be back."
Guest Review Form, 8 February, 2010
"Wonderful place, neighborhood feel, perfect!"
We stayed here with our 16 and 19 year old sons. We had one larger room and a medium size room with a door area that could close off to make the rooms connecting. There was plenty of room and enough privacy for all. Rooms were nice but not overly plush. The hotel is close to the tube (one block) which we rode everywhere and was very convenient. The neighborhood also had several good restaurants (we ate breakfast almost everyday at Balan's-felt like the staff there were our old friends). Also ate at Strada's and loved Blackbird (pub on the corner-adorable and delicious). Overall a great value and perfect for our trip.
LX, 3 February, 2010
Comment taken from Tripadvisor
"Does what it says on the tin"
Hotel is very much as described. Good clean and reasonably located (close to the V&A, Natural History & Science museums) solid base for a short stay. The double room was on the smallish side, but perfectly adequate for what I needed.
TT, 2 February, 2010
Comment taken from Tripadvisor
"Perfect!"
This was the perfect hotel for me! Great location, great interior. Great staff!
CH, 2 February, 2010
Comment taken from Tripadvisor
"Nice hotel, perfect for families"
A wonderful hotel, modern , very clean, friendly and helpful staff, room with little kitchen, perfect for breakfast and meals, specially in wintertime.
LN, 1 February, 2010
Comment taken from Tripadvisor
"Great find"
very good place to stay in london, literally 3 mins from earls court tube. very easy to find and that's always good for me (tend to get lost). clean, convenient and nicely decorated. cant be faulted. would have preferred to be on otherside of the hotel - could hear bit of passers by and traffic but nothing too major. nice touch to have sink, fridge and microwave. powershower and nice bathroom.
just as it says in the blurb on the site. would use again, no breakfast available though they have some vending machines (didnt check them out though)
BG, 30 January, 2010
Comment taken from Tripadvisor
"Smart, comfortable and most of all a great value"
Let the reader of this review understand the type of traveller I am, so that he can then guage my review as he sees fit. I believe that the best way to encounter a city/region is to experience it almost as a local does. I journey throughout a city, mostly on foot, absorbing its culture, smells, and food. By the time I return to my lodgings, I am not interested in a "cookie-cutter" restaurant, cheesy piano bar, or 50 square foot "fitness center".
base2stay is exactly what the name implies. It is a clean and comfortable retreat to recuperate from a day's explorations. The rooms are somewhat small by American standards but so are all the overly-priced chain hotels in London or Europe in general for that matter. The hotel is situated far enough away from the major streets to be a sanctuary from the bustle of a 24 hour city like London, but it is literally a 5 minute walk from the Earl's Court tube (subway) station. By the way, the Earl's Court station is an item of note because it is an interchange to most of the major tube lines throughout London. This saves the headache of constantly switching trains to get where one wants to go. Another note on location; there are excellent pubs and restaurants in the area as well as a small grocery store. In fact, the hotel staff will be pleased to give any guest discount vouchers for select local eateries. The room had a modern feel with tiled bathroom floor and heavy-glass shower. The king size bed is not a single king size mattress, but rather two twins on a king frame. This was initially a concern for me, but when I lay in the bed I was pleasantly surprised with the quality of the mattress cover that joined the two mattresses. It was almost impossible to distinguish that it was not one mattress. The mini-fridge and the microwave both worked very well. My stay was in late January so I am unable to testify to the air-conditioning, but the thermostat controlled heating worked very well. The staff is gracious and were more than willing to help me with directions, recommendations, transportation, and local knowledge. There is an elevator in the hotel, but there are several steep steps outside. I mention this for those guests with disabilities that may preclude them from using stairs. I heartily recommend base2stay without inhibition for both its smart concept and superb value.
JM, 29 January, 2010
Comment taken from Tripadvisor
"A great find"
Whilst not slap bang in the centre of London, base2stay in Kensington was perfect accessing the Olympia & Earl's Court. A 3 minute walk from the Earl's Court underground station, this gorgeous 'apart hotel' is on a quiet, partly residential street. I had a double room (which grant it was small - but gorgeous) to the back of the hotel with en-suite shower and a 'kitchen in a cupboard'! The hotel & room was spotless, very welcoming with extremely helpful & pleasant staff. There is a variety of restaurants within walking distance or you can bring food back to have in your room. The city centre is about 10 minutes away by tube & there is a direct (35-40 minute) line to Heathrow. This was a business trip but I would have no hesitation coming back for a week end/mid-week break & would look forward to it. I couldn't recommend base2stay highly enough.
LI, 27 January, 2010
Commen taken from Tripadvisor
"cosy & stylish"
Spent two nights at the base2stay. Clean and convenient in the middle of Kensington, just a few steps away from Earl's Court station. nice neighborhood, fair prices.
No breakfast available, but there are a lot smaller cafes and bakeries around. There is a small kitchenette in every room with microwave and waterboiler, compl. tea. Small rooms, but do you need a big room when being in a big city?
MH, 27 January, 2010
Commen taken from Tripadvisor
"Great service, safe and convenient location"
stayed for 6 days in bunk room #G2, which was comfortable, efficiently laid out, cozy but airy due to tall ceilings, and located in the back of the building, so generally quiet. more room than i expected, but then again, my sister and i are petite and it might be on the smallish side for taller folks. loved the location - close to food markets, shops, banks, transit (piccadilly line goes to EVERYTHING), and in a safe neighborhood. appreciated the friendliness of the staff, even in the early AM hours when jet lag continued to well, lag; and in general, from the booking of the trip to check out. discount coupons for local restaurants helped with our budget. loved that our room got serviced daily, regardless of the request sign being posted or not: small things like that made a difference when returning 'home' from long days of sightseeing. the lovely staff even washed and put away our dishes - they're stellar. if i have to be critical, there were only minor things like the caulking on the shower door needed replacing; or, that paper towels would have been nice to clean up, but it wasn't really necessary because the room was always serviced; and, free wi-fi was a little spotty and browsing internet from TV to do research was cumbersome (combination of using keyboard and a separate remote to mouse around). as long as the rates are remain reasonable, i will count base2stay as my home away from home.
SF, 27 January, 2010
Comment taken from Tripadvisor
"Great location & facilities for a home away from home"
Coming from the north of England we usually stay at the Euston Hilton when we are down in London. As we were flying back from Spain I was looking for somewhere that was close to Victoria railway station. I checked out Trip Advisor and found good reviews for base2stay. It is only two tube stops away from Victoria and and its close proximity to Earl's Court tube (1 minutes walk away) makes it ideal if you want to use the London Underground for getting around.
I checked on line and the best deal I could find was from booking with the hotel direct, so check that out if you are shopping about.
The room we had was of a decent size, with an en suite bathroom with shower. There is free internet access available, limited by a fair use policy, so using BBC iplayer on a laptop wasn't feasible but it would work on smaller devices outside of peak hours if the bandwidth wasn't being used by other guests.
The hotel doesn't have a restaurant but instead provides food preparation facilities in the room, with a refrigerator, microwave kitchen sink, kettle and various items of cutlery available. The hotel is a minute away from local shops so stocking the fridge wasn't a problem.
The staff were friendly and helpful providing a map of the local area and complimentary sweets; pointing out the basic shopping spots as well as the boutique areas close by as well museums and other local attractions.
JP, 26 January, 2010
Comment taken from Tripadvisor
"Great location, tidy hotel"
We needed a place that was close to transport, reasonably priced and a clean, modern room - and base2stay had all of that. The room was pretty small, but modern and the bathroom was fine. Wireless internet was a little flakey, but we received a refund for the wired connection without question. Easy walk from Earls Court & Kensington High St. Staff helpful regarding places to see, etc. Would stay there again without hesitation.
MB, 26 January, 2010
Comment taken from Tripadvisor
"Happy to please"
This no frills hotel made ever effort to please. I was not pleased with my room which I had requested to overlook the gardens of the neighborhood apartments. through some miscommunication, I did not get that room. Amy bent over backwards to satisfy me. Ashely also gets special mention as an excellent "concierge", eagerly booking tickets for us and researching every query we had. Enjoyed the location, as well. So close to the tube.
LR, 25 January, 2010
Comment taken from Tripadvisor
"Perfect for single tourist"
Just spent 10 perfect days at base2stay. I'd found it on Trip Advisor, booked stay, and crossed my fingers that it would stand up to the many favorable comments. It more than fulfilled my hopes. My single room was not in the least tight and, in fact, was larger than I was expecting, and I'd take it over larger quarters because it was so well thought out, attractive, well-designed, comfortable, very clean and very quiet, Adjustable, quiet heating and cooling system. Good lighting. Gleaming, modern bathroom with large shower. Smart, small kitchenette with microwave, fridge, hot water kettle, sink, cutlery, dishes. (I don't like to have to rely on restaurants for most meals.) Nearby Marks and Spencer had good, reasonable, and healthy take-out. Even better fare available from Harrods' food halls three undrground stops away. Hotel is a long block to Earl's Court underground. Hospitable, efficient and fast staff. I appreciated free wi fi (had my own laptop), tv, radio. I'll go back to this excellent hotel as long as they don't hike the rates.
ST, 25 January, 2010
Comment taken from Tripadvisor
"Great base of Operations in Kensington"
Clean, modern rooms, friendly staff, and wonderful location. Great value for money (almost W hotel design for much less money and a whole lot less fuss). Free WiFi was essential. Layout of the hotel ensured quiet sleeping. Wish they had a small business center so I could continue to work while my colleagues slept in the room. Oh, and they had great discounts and recommendations for restaurants. Balans nearby was chic, inexspensive, and very good (even by my NYC standards!).
MR, 24 January, 2010
Comment taken from Tripadvisor
"Perfect"
Perfect hotel, perfect service and a very good location.
SH, 24 January, 2010
Comment taken from Tripadvisor
"Great hotel - clean and perfect location"
We stayed at this hotel for 3 nights. We booked through an online agency and everything was ready when we got there. Hotel is in perfect location, just a minute walk away from the tube. Close to great restaurants, to most of which we have had discount coupons thanks to the hotel. Great room, spotless. Although tiny, really good quality furnitures, TV, bathroom and small kitchen with everything in it. Free wireless is also included. The staff are very friendly and have great recommendations for sightseeing spots and restaurants. Bottom line, two thumbs up! Recommended for everyone.
CR, 24 January, 2010
Comment taken from Tripadvisor
"A convenient place to stay with good facilities that help keep the cost down"
This lovely little place is in a good location about a two minute walk from the underground railway station. I loved the fact that there is a kitchenette in the room which included a good range of crockery, kettle, microwave, fridge and sink. There is an excellent supermarket really close by that caters for ready made meals for one or two people. There is also access to the internet in each room. The bathroom has a heated towel rail and access to an ironing facilities.
SP, 23 January, 2010
Comment taken from Tripadvisor
"A perfect place to stay. Great value for money"
Before making a reservation I searched for a hotel with a high score in reviews. I was quite surprised to see that this hotel scored even more than 5 star hotels and this was the main reason for my selection. When there, it was exactly as described. The location of the hotel is fine, very near Earl's Court tube station, served by two major London underground lines. The location is a quiet, seems rather peaceful and there are many good shops in the neighborhood. The hotel was excellent. Very clean, very new and designed with a good taste. The staff was really very friendly and helpful in all cases. The only drawback was that the room, a superior room with a double bed and an armchair bed, was rather small for three adults. In compensation the bathroom had plenty of space. But from my experience, this is rather typical for London downtown hotels. The rooms service was superb.
We stayed for 7 nights and were overall very satisfied. Definitely it will be our first choice in any next London trip.
GR, 22 January, 2010
Comment taken from Tripadvisor
"Does exactly what it says on the tin"
I try and stay in this hotel every time I travel to London. The staff are friendly and accommodating, the rooms are contemporary and comfortable. The fact they don't have a bar or restaurant is not an issue as there are so many places nearby that serve great breakfasts (I love Bencho's on Earls Court Rd) and meals. You can also have food delivered to your room and make use of the mini kitchen. I hop on the tube at Heathrow and it practically drops you at the door of the hotel (well it's a 2 minute walk).
SB, 22 January, 2010
Commen taken from Tripadvisor
"Clean, very comfortable, in excellent neighbourhood, with helpfuly, friendly staff"
I was taking my 22 year old daughter and my 18 year old step-granddaughter on a mini-European vacation. Foremost in my hotel choice was security; a little luxury a plus. After carefully consulting tripadvisor.com, for our London leg I chose base2stay Kensington, and it did not disapppoint.
Its location is near perfect, on a quiet street, close to two tube stations and numerous dining options. The staff's recommendations were spot-on. The accommodations were more plush than I expected, including a heated towel bar in the bathroom, a mini-refrigerator, flat screen t.v., and free wi-fi. Everything was clean and in working order.
This will be my first choice on any return trip to London. Well done, base2stay!
YB, 21 January, 2010
Comment taken from Tripadvisor
"Fantastic location, fantastic service - no disappointments"
This hotel is in a fabulous neighborhood and conveniently located to the underground metro. The staff was very welcoming and offered superb service. The room and bathroom were larger than we expected by European standards. Also, the area was really quiet but yet close to everything including grocery store, post office and wonderful restaurants. Would highly recommend it and if my travels bring me back to London will be staying again.
GR, 21 January, 2010
Comment taken from Tripadvisor
"Great concept, perfect for our family"
We had two rooms at base2stay for 5 nights in November. We really enjoyed the hotel. My two teens shared a bunk room which was around the corner from the double/twin that my husband and I were in. The location was good- several blocks from the Earls Court station- with lots of eating options right by the station. The walk to/from the station was through a nice residential area- and the streets were quiet. The rooms were small but very clean and comfortable. There was no tub- only a shower in the bath- which was fine with me- and plenty of storage space for toiletries and such. I did not use the internet via the television however I got free wifi on my iphone. My kids had no problems with internet connections with their laptops (free). We were on the first floor so I don't know what it would be like to have to climb the stairs but there is a small elevator-which we never used.
The staff at base2stay is excellent. Really they could not have been more helpful. We blew a fuse in our room when my husband plugged in a charger that was not dual voltage (adapter but no converter) and the manager was there in less than 5 minutes and fixed it right away. We also managed to lock ourselves out of our safe and someone from the front desk helped us with that within minutes of our request.
The front dest employees were very friendly and always helpful with recommendations and requests for directions. We arrived early (before noon) after a long flight and our rooms were not ready- they held our luggage while we went and got a snack - and by the time we got back they had placed all of our luggage in our rooms.
I can see why some people would not like this type of hotel - it is quiet - and as there is not a restaurant/bar, workout facilities or business center on site , there really are no common areas except for the small reception area up front. We would never use most of those amenities and certainly we did not miss them but I can see how some people might.
I would not hesitate to stay again- our family was very comfortable with the set up we had and the service was probably some of the best that we have ever encountered during any hotel stay.
FL, 20 January, 2010
Comment taken from Tripadvisor
"Congratulations to the CEO of base2stay"
I have more respect to offer the CEO of this hotel establishment than any other business I have been a custom to.
I stayed in this hotel recently following an unusually high amount of good reviews on trip advisor. Many other hotels have some good reviews, often accompanied by an equal amount of fair to poor ratings. I chose to stay here for a weekend in London with my partner. The hotel is modern and contemporary, and set in a superb area of London just a 2 minute walk away from Earl's Court Station.
We were greeted by very helpful staff, and despite them appearing to be busy, checked us in swiftly. There is a calming atmosphere as soon as you walk in to the hotel. The staff are friendly, courteous, and helpful. They went out of their way to bring ironing facilities to the room, and I was even able to e-mail them ticket reservations whilst in the room which they kindly printed out and brought to us.
The room itself is clean and stylish, equipped with a mini kitchen, plenty of storage space, all the gizmos you should need and a rather cool shower! On our last day after checking out the staff were happy to look after our bags in secure storage until we returned from our day of sightseeing and returned home. All for no extra cost.
When I go to a hotel I don't want an overpriced mini fridge, a ridiculously priced food menu, or even member of staff who is either hesitant or quick to name a price for a service you require.
Hotel chains need to come to start understanding what their customers really want, and should learn a thing or two from this hotel. This is a hotel that I am confident in returning to, and will do so on many occasions I return to London.
KT, 19 January, 2010
Comment taken from Tripadvisor
"Perfect town hotel for business/leisure, single/couple. V spacious for what you pay!"
Great location, one block away from Earl's Court station. Plenty of shops around. Pubs around the corner. Mostly boutique hotels in the area. Quite a nice residential area surrounding it as well. Very safe even late at night. Very clean and neat. I stayed at a single room and it was by far the most spacious single room I've stayed at in London. Bathroom was very decent, I can actually turn around in the shower! Nice kitchenette, very handy. Reception staff were fantastic in their service, professional and very helpful. It may be slightly more expensive than Travelodge or other boutique hotels (actually this depends on when you book) but definitely worth every penny! They also give you a host of menus from various delivery places that you can order from, frankly better than room service or if they have their own restaurant. Though I'd like to see more meat options! You do get a discount at Gourmet Burger Kitchen if you're a guest though.
MS, 13 January, 2010
Comment taken from Tripadvisor
"Very welcoming and helpful"
We were greeted with a warm, friendly welcome from reception. Very efficient at checking us in and were given some great tips for places to visit in London, such as Borough (food) Markets on a Saturday.
The room was very comfortable but thought it would be bigger given the kitchette amenities provided, but they were cleverly tucked away in a folding wardrobe. We were impressed with the cleanliness of the room throughout our stay.
The only thing that could have been improved on was the level of heating in the bathroom. However, it didn't spoil our stay enourmously and we understand that plans are in place to improve this.
CH, 13 January, 2010
Comment taken from Tripadvisor
"Excellent service and very comfortable"
I came to London for a partner's birthday so booked a show at the Royal Albert Hall. I called in advance to check the view from the room and the member of staff that took the call was extremely friendly and went out of her way to help.
Due to the birthday, she offered to go to Marks and Spencer and put chocolates and fruit in the room for our arrival. She also moved us to a better room with a terrace.
The hotel itself does not have a restaurant or bar if that is what you are after, but the room was tastefully decorated like a new-build apartment and to a good standard. It was a real bonus that it had free internet on the plasma TV. We booked a superior king so it was just the right size but would think that the standard size rooms may be a little small.
The hotel was very centrally located and very close to Earls Court station with many things to see and do on your doorstep. Would highly recommend.
DH, 13 January, 2010
Comment taken from Tripadvisor
"My base in London"
I stayed at base2stay twice during 2008 and will gladly stay there again the next time I'm in London. It's located about a 5 minute walk from the Earls Court tube station, which is on the line that goes straight into Heathrow Airport. It also goes right into downtown London. It's about a 45 minute ride from Heathrow but it's a lot simpler than taking the Heathrow Express and transfering to another metro line or taking a taxi from there. I got a bit turned around trying to find the hotel when I first stayed there, but you want to walk straight out from the station and not along the main street. The hotel has modern amenities and a nice kitchenette, which makes it easy to have a quick breakfast. The shower is electronic and will shut off after a certain amount of time. The hotel also conserves energy by requiring a room key to be inserted in a special slot before powering up the electricity/lights, which is something I had to figure out myself on my first stay! The beds are comfortable and the rooms are quiet. The rooms have flat screen tv's and you can access the internet and check email from them. The keyboard mouse can be touchy, but it's convenient. There is plenty of storage space for your clothes. There is no room service, but there is a vending machine and the hotel has agreements with local restaurants for discounts. I personally like the local Indian restaurant. Overall, it's reasonably priced for a modern, well appointed hotel in a safe location with convenient access to everything you want to see in London!
MS, 12 January, 2010
Comment taken from Tripadvisor
Best value for money I could find, very pleased! Thank you for making me look like an even better boyfriend!
Guest Review Form, 11 January, 2010
"Excellent customer service, staff really go the 'extra mile'"
The staff at base2stay all showed excellent customer service. They were really helpful, whether that be by sourcing extra food/drinks products for your room or helping you to find a restaurant for dinner. Would recommend this hotel to anyone.
MF, 11 January, 2010
Comment taken from Tripadvisor
"Nice base in Kensington"
We only stayed at the hotel for one night, but we will return.
- Great service
- Quick check in
- Modern rooms, free internet, little "kitchen" in the room
- One block from the tube
No restaurant in the hotel, but who needs an overpriced hotel restaurant when in London?
GV, 10 January, 2010
Comment taken from Tripadvisor
"Convenient, clean, quiet and central place to stay, with helpful friendly staff"
We spent three days visiting the sites and attractions of London in December '09 and used base2stay as our base. It was a good decision as Kensington is a quiet, residential area and the hotel itself is small and clean with a helpful, friendly staff. I did not realise at time of booking that we were on a bed only basis. However, this was not a problem as there are numerous eating places in the locality which are inexpensive and provide a wide variety of fare. base2stay is only a short walk from Earls Court Tube Station and from here one can easily access any and every part of the city quickly and conveniently. The underground transport system is amazing and easy to get the hang of, with one-day tickets available which can be used on any or all lines that day. base2stay has rooms that are on the small side but did not skimp on comfort for all of that. The beds were very comfortable, the tea/coffee making facilities were very welcome and adjacent rooms made it easy for us to keep an eye on our teenagers! They had their own space while also being close enough to us to set our minds at ease. The quietness at night was also a plus - guaranteeing a good nights sleep. Overall we thoroughly enjoyed our visit to London and would definitely consider base2stay as the place we would stay in when next we visit London. We would have no problem recommending it to family and friends.
PS, 10 January, 2010
Comment taken from Tripadvisor
We would like to take this opportunity to warmly thank you for the fantastic stay we had at base2stay during December - January 2009. The accommodation was wonderful and sophisticated, the staff members were always warm, friendly, and professional and the service was absolutely fantastic!
The staff really went the extra mile to ensure that our stay was as comfortable as possible.
One staff member, Ashley, took great trouble in helping us find a specific book that we had been searching for all over London. She swiftly and efficiently found us a copy at Harrods.
We will certainly be recommending base2stay to others as the perfect London hotel. We will definitely be returning when we visit London again. Truly a fantastic experience in quality and excellent service.
IM, 8 January, 2010
Guest Email to Staff
"Extremely friendly staff, fantastic location!"
My husband, five-year-old daughter, and I were very happy with this hotel. Ashley, one of the staff members at the reception desk, greeted us in a very friendly way and was particularly helpful, providing a map, suggestions for discounted restaurants, and anything else we needed. It was a bit pricey because we had to choose a room that fit all three of us, but the comfort and the friendly atmosphere made it worth the price. We will definitely stay in base2stay again on our next trip to London.
PM, 5 January, 2010
Comment taken from Tripadvisor
"base2stay: the perfect place to stay for business or pleasure!"
base2stay is a real "find":
Location - the hotel is in between Earl's Court and Kensington - perfectly located to get to almost any place in London on the underground (its on the Circle, Piccadilly and District lines), it is also within walking distance from the V&A, Harrods, Chelsea and Notting Hill.
Accommodations - the rooms are cleanly contemporary and very well thought out (layout and appointments). They have everything one needs, they are very well soundproofed and the beds are dreamily comfortable. The bathrooms are perfect too.
We stayed in a superior triple room (ourselves and our 20-year-old daughter)- the room was incredibly well-thought out and once deployed the sofa bed fit comfortably without making the room feel tight!!!!
Cleanliness - one couldn't ask for better anywhere!
Staff, friendliness and efficiency
The Staff was friendly, helpful and efficient be it over the internet for reservations, on the phone or during our stay.
We will definitely return to base2stay for pleasure and business trips and recommend it to both friends and business collegues.
CP, 30 December, 2009
Comment taken from Tripadvisor
"Amazingly Comfortable"
I would like to thank you and all of the base2stay staff for making our stay in London so enjoyable. The hotel is elegantly contemporary and amazingly comfortable, well thought out and appointed and calm. Your staff, be it the reception staff or the cleaning team was friendly, warm and efficient.
We will definitely come back to stay be it for a business trip or pleasure.
Have a Happy and Healthy New Year.
RSD, 30 December, 2009
Guest Email to Staff
"An outstanding hotel!"
The room was very clean and nice, the staff was very helpful. I can really recommend this hotel.
PV, 28 December, 2009
Comment taken from Tripadvisor
"Well planned, attractive, clean, efficient room; good location; great value"
For a person traveling alone, with a busy week to spend in London, base2stay was perfect for me. The room was well equipped with everything I needed to fix my breakfasts and a late night snack. The bathroom was most attractive, with large, glassed-in shower and heated towel rack. The location, one long block from Earl's Court tube station, was convenient and the stretch of small hotels along that block (Barkston Gdns) meant that I always felt safe walking back alone after the theatre. No dining facilities in the hotel, but the front desk has 20% and 30% off coupons for many of the scores of nearby eateries. I'll be returning to London this year with my sister and we'll definitely try to book here.
CAJ, 25 December, 2009
Comment taken from Tripadvisor
"The reviews were right!"
This hotel was clean, green, friendly, helpful and convenient. My daughter and I thoroughly enjoyed our stay. I'd stay again and will certainly recommend base2stay to my friends.
ED, 25 December, 2009
Comment taken from Tripadvisor
"Every comfort in one hotel"
On my second stay at base2stay, I felt very comfortable. Friendly staff, lovely room, and I especially enjoyed the mini kitchen with microwave, electronic kettle and a range of teas and coffees! I´ve recommended base2stay to colleagues, and I will definitely return on my next business trip to London!
MG, 23 December, 2009
Comment taken from Tripadvisor
"Nice, clean place near to Earls Court Tube Station"
I booked this after reading some Tripadvisor reviews. I wanted a good value for money place with easy access to the West End for shopping and the theatre. base2stay ticked all these boxes. There are several restaurants on the Earls Court Road which is a very short walk away and reception has coupons that give decent 20-30% discounts. I was very happy with my choice.
PF, 21 December, 2009
Comment taken from Tripadvisor
"The price, standard and convenience of a really nice hotel but with extras"
Reception staff really friendly and 'can-do'. 2mins' walk from Earl's Court tube. Loads of restaurants and shops on Earl's Court Road, including M&S food. Room really nice, ours was so quiet,we looked out over neighbours' rooftops at back, felt very private. Compact kitchen area really well thought out (2 of everything basic like plates, cups, cutlery plus teapot) in fact everything was really well thought out, must have been designed by someone who travels a lot and knows what's important. Appreciated free wi-fi and free Internet via tv (although a bit slow to use). Really comfy bed and nice shower. Paid £113 - would have paid about this or more for room in other hotels we've stayed at before for this time of year, difference is, we'll not be going back to them, we'll come back here, with all the extras it has the edge.
RP, 19 December, 2009
Comment taken from Tripadvisor
"Fantastic find in London"
I stayed here for three nights on business. I usually stay at the nearby Holiday Inn Kensington Forum, but stumbled across this on the web and was astounded at the price (then 89 GBP). I booked a single room which was exactly as described on the web - small but perfectly formed. Beautiful finish, comfy bed, loved the small kitchen area - it has no 'regular' hotel services, but you can arrange most anything (eg gym, laundry) with them.
I shopped for my stay at Marks and Spencers in Earls Court Road, a block away and ate well (and cheaply). B2S is about half way between Gloucester Road and Earls Court tube stations and convenient for both business and leisure. Staff in reception were great, and it was quiet - despite my room being on the first level on the way to reception. I've been trying to find a way to stay here again, and highly recommend it.
MZ, 19 December, 2009
Comment taken from Tripadvisor
"Great hotel, convenient location"
Excellent, no frills hotel. Convenient location. One easy walkable block to Earls Court Tube Station - District and Piccadilly Lines. Staff was very helpful. Rooms large, roomy, and spotless. Discount coupons to restaurants within walking distance. Many places to eat on Earl's Court and Brompton Rds. Highly recommend. Can't go wrong staying here.
NZT, 18 December, 2009
Comment taken from Tripadvisor
"Perfect home from home!"
From the moment I walked through the door to reception, it felt right. Friendly (not in your face) staff, comfortable surroundings, everything I needed was there or made available in no time. Ideal location to get about. Don't think about staying here, stay here.
FSC, 18 December, 2009
Comment taken from Tripadvisor
"Excellent hotel"
The hotel is well-located (one long block from an important Tube station). The room is very comfortable, with all the amenities to make for a wonderful stay, from microwave oven, to dishes, to a refrigerator. The bathroom is modern and the shower is terrific. I would not hesitate to recommend this hotel to friends and family, and I will no doubt return to it myself.
MT, 15 December, 2009
Comment taken from Tripadvisor
"Outstanding hotel near Earls Court"
Our group of family and friends stayed at base2stay while having a reunion with other family members arriving from Finland. We had 4 rooms total. My room was gorgeous...clean, modern and great views of lovely Earl's Court neighborhood. We enjoyed using the small kitchenette and accessing our email from the hotel's TV. The staff was very helpful with our questions about things to see and good food to try. The proximity to the tube was extremely convenient and the neighborhood was lovely...friendly people and quiet streets.
JL, 13 December, 2009
Comment taken from Tripadvisor
"Super quality and good value"
I have tended to avoid staying around Earls Court but now I'm wondering why. It's a good location for transport via the District line, quite quiet but good amenities too. base2stay was a nice surprise - really beautiful rooms. I stayed in a single, which though compact is very well appointed and comfortable. No skimping on the shower - which was powerful and a generous walk in size. All very clean. I ate out, but the little cupboard kitchen looked very useful indeed. The reception staff were very polite and helpful. Genuine 4 star experience at a very good value rate.
KY, 11 December, 2009
Comment taken from Tripadvisor
"Clean and comfortable"
Really nice and clean. Very close to Earl's Court tube stop. Our room was quite small but we don' t really care about that; the shower was great and the mini kitchen really useful (you can cook a simple breakfast). We loved the internet-enabled tv and its suggestions... surely we will come back again.
MG, 10 December, 2009
Comment taken from Tripadvisor
"base2stay is the place to stay in London!"
Clean, comfortable, well equipped, affordable, great location with a friendly service.
RM, 10 December, 2009
Comment taken from Tripadvisor
"kind hotel with best price / quality average"
Location is near to Earls Court...and this is best for me, because I am coming from Heathrow airport and I will stay near to the city undergrounds. the price for the room excluding breakfast is really good.
CC, 9 December, 2009
Comment taken from Tripadvisor
"Real good value for the price..."
I spent 3 nights at base2stay hotel. Single room (small bed but really comfortable).
The streets around the hotel are very calm. Earls Court underground station is just 300m away. Rooms are very clean.
No breakfast served in the morning but you have all what you need to prepare a tea or coffee in your room (small kitchen). Furthermore M&S, Starbucks ... are also very close to the hotel.
At last for the first time in London .. I had good value for the price.
JR, 9 December, 2009
Comment taken from Tripadvisor
"base2stay is excellent in all respects!"
My room was small but efficiently arranged (all items necessary in the kitchenette!) and very clean and quiet. Staff were friendly and helpful; I was allowed to check-in early without any charge. This hotel is located in a safe residential area with many restaurants and food stores within a few blocks; Earls Court tube station (Piccadilly & District Lines) is only a 5 min walk away --- an ideal place for the solo female traveller (or for a couple or a family). Discounts to many local restaurants are provided by the hotel staff. The entire hotel was beautifully maintained. I will definitely use this hotel again on my next trip to London and I will recommend it to my friends and acquaintances.
MT, 8 December, 2009
Comment taken from Tripadvisor
"Great base2stay!!!"
This hotel is excellently located in a quiet area. No noise, just peace and quiet. Hotel service is excellent.
Really near the underground. Great place for visiting London!
PL, 8 December, 2009
Comment taken from Tripadvisor
"Pleasant hotel - great location"
This hotel will suit travellers who have the following as their priorities:
- Excellent access to the London Underground
- Good availability of restaurants, food shops etc in the area
- Good bed linen on a comfortable bed
- High quality bathroom fittings
- Small kitchen to allow preparation of simple meals
- Heating / cooling you can control
- Access to the internet
It delivers these facilities extremely well.
If travellers require:
- Lots of space in the rooms
- Room service
- Restaurant
- Up-market toiletries
They should look elsewhere.
This hotel provides, at reasonable prices, good quality facilities with few of the frills and pampering offered by other hotels. It fills a real gap in the market, and has much more character than other budget hotel chains. I shall certainly use the hotel again.
CG, 7 December, 2009
Comment taken from Tripadvisor
"Great location, all that you need in a hotel"
Great staff, perfect location, easy acces from the tube.
MD, 7 December, 2009
Comment taken from Tripadvisor
"Excellent service, very clean - you will want to go back"
This excellent little hotel was recommended to me by a friend - and that was great advice. The service is awesome, everyone is very friendly and helpful. Very clean - which is a definite plus in London ! Great equipment and bathroom. Unfortunately my room was just below the main entrance door, so it was a bit noisy when everyone returned from their whereabouts during the night Sat-Sun. But apart from that, it's great.
The location is fine - 3mins walk from Earl's court underground. I will go back for sure !
SZ, 7 December, 2009
Comment taken fronm Tripadvisor
"...a brilliant London 'base2stay'..."
Snugly in behind Earls Court station (3 Piccadilly line stops from Harrods, and 8 from Heathrow), base2stay is a very smartly conceived boutique hotel with strong service, design and environmental values.
From the getgo the attitude of staff and the strong functionality coupled with strong design made for a very pleasant stay - at a very good rate for central London. I would very happily return.
LT, 5 December, 2009
Comment taken from Tripadvisor
"Excellent"
Friendly staff. Small but very nice room. Spotlessly clean. Will definitely go back to stay again.
SA, 4 December, 2009
Comment taken from Tripadvisor
"Clean modern room with good location"
Just recently came back from 7 nights stay. Paid about US$159 per night for double room.
It is a little bit small by American standards, slightly bigger than a cruise ship room. Double bed is comfortable with underneath luggage storage. Just a single closet with hangars and few shelves and a security lock box. Shower is adequate size with towel warmer (great for drying clothes as well). Only thing is have to provide your own toiletries (no shampoos, shower gels, do have a bar of soap and toilet papers).
A closet size kitchenette with microwave, sink, refrigerator, coffee maker. Great for those who must wake up to a cup of coffee (since there is no in-house cafe or restaurant but plenty around the neighborhood and the hotel has discount coupons for some of them) and storing drinks/food etc.
The biggest thing that I like is the location. Only a few minutes away from the Earl's Court tube station which gives great access to pretty much everywhere (about 5 stations away is Piccadilly Circus-15 minutes). Even the couple day trips I went to (Windsor, Bath, Leeds Castle,Stonehedge etc) the hotels meet up (Millenium Gloucester, Marriott Kensington) were close by. And of course from Heathrow to Earl's Court the tube on Piccadilly line goes directly there which added to the convenience.
The staff have been very helpful in areas of sightseeing, checking flight status and printing boarding pass.
In room computer access is available though the wi-fi was not working too well on my laptop. There was cable from the wall and I got connected & the fees were waived.
Overall, I would recommend this hotel. Although while there, I also saw many hotels up and down the streets in the vicinity. Some are not as modern, but seemed like in the similar price range.
IV, 3 December, 2009
Comment taken from Tripadvisor
"Smart, comfortable hotel"
We just returned from a long weekend in London staying at the Place2Stay[base2stay]. It was not our first choice but our usual B&B was fully booked so we had to find someplace else. Very modern and clean. Well run with very comfortable rooms, excellent showers, and efficient elevators. Free WiFi in room. On the downside, it was more expensive than our usual B&B hotel and did not serve breakfast but the room did have a nicely equipped kitchen nook complete with tableware, complimentary tea and coffee, kettle, microwave and refrigerator. The location too was a bit far away from the Theatre district and Oxford St./Covent Garden/Soho, our customary haunts, but very convenient to the Earls Court underground station. Buy an Oyster card for convenient bus and tube travel. For overpriced London, I would say this hotel represents decent value and would not hesitate in recommending it to adults with or without children.
ED, 30 November 2009
Comment taken from Tripadvisor
"Great hotel, great location"
Really enjoyed our stay. Rooms were a little small, however still big enough, well appointed and extremely clean. Service when required was excellent. Great location only a couple of minutes walk to Earls Court Station. Off Earls Court Road so was very quiet and felt safe at night. I would stay again if I was back in London.
SC, 30 November, 2009
Comment taken from Tripadvisor
"Stay here"
From the beginning we walked through the door, base2stay was great. The staff are extremely friendly and will go out of their way to help you. The location of the hotel is very central and only a 2 minute walk from the tube. No taxi's needed.
The room was clean and comfortable. It was a modest sized double room and suited our needs as we were out touring during the day. I would suggest looking into a larger room if you plan to spend a lot of time chilling out in your room as the bed takes up the majority of floorspace, with a desk, lounge chair and then the bathroom. However if you are touring London, this would be perfect.
The bathroom was clean and a generous size compared to many other hotels.
The staff assisted us with day tours available, offered assistance wherever they could and were very polite. We paid £243 for 2 nights and it was worth it.
Overall, the hotel is modern, comfortable, centrally located and the staff are great. I would certainly stay here again and strongly recommend it to others.
VA, 28 November, 2009
Comment taken from Tripadvisor
"Modern, clean, convenient and affordable!"
We were pleasantly surprised with base2stay Kensington. All staff members were helpful and courteous. Our double room was reasonably priced, but really small. It wasn't a big deal since we really just needed to sleep there, not hang out. Modern decor in a charming old Kensington neighborhood. Good closet space and nice kitchenette with mini-fridge all hidden behind closet doors. We received 20% off coupons to local restaurants from the front desk. The hotel is a very short walk to the Earl's Court tube station and we were able to travel all around London with great ease. We would definitely stay here again on our next visit to London!
SBS, 28 November, 2009
Comment taken from Tripadvisor
"My week in London"
Absolutely loved staying at base2stay, the rooms were perfect - contemporary, clean and loved the mini-kitchen facility. The location was also ideal, as we were relying entirely on public transport, the station is literally just around the corner. The staff were really helpful, particularly Tony he helped with everything from train timetables to the advising us on the best places to eat around town. It was clear he had great knowledge of the area. Will definitely be staying here next time I come to London.
CL, 26 November, 2009
Comment taken from Tripadvisor
"Loved it here, recommended!"
Four girlfriends on a weekend-getaway. Had a spacious room for four on lower level with one king size bed and a sofabed. Ideally we would have preferred four separate beds or at least two "proper" doubles, but it worked just fine. The room was clean, newly refurbished (like the whole hotel, has a new feel.) Subtle, modern and lovely decor. Beautiful bathroom and a practical kitchenette with cooker and cofffee, fridge and cups etc. Really practical! Just five-ten minutes from vibrant Gloucester Road with lovely places to have breakfast, for us this was ideal! And after breakfast, just a ten-fifteen min. walk to Knightsbridge and Harrods etc. Hotel was very quiet and felt safe with 24h reception service. Nice and smiling people behind the desk :) We liked it a lot and will def. both recommend and come back!
CS, 23 November, 2009
Comment taken from Tripadvisor
"Met - even exceeded expectations!"
This was our first trip to London. We were so pleased and impressed with our choice to use base2stay. The hotel is so close to Earl's Court Tube. We quickly became experts at using the Tube for all our excursions in London. There were plenty of fun restaurants and pubs within walking distance of the hotel. We used the recommendations and discount coupons offered to us by the wonderful staff at the hotel and thoroughly enjoyed every meal. We also made use of the lovely "kitchen closet" for breakfast and snacks. I would recommend strolling over to the nearby Marks and Spencer to purchase breakfast items. We loved the variety of interesting juices and excellent instant porridge cups for breakfast each day. The bed was cozy, temperature controls worked well, the shower was heavenly with big, fluffy towels. Free internet access was somewhat clumsy, but we were able to check our e-mails. This hotel lived up to all the reviews I read before booking it. The size,comfort and ammenities of the room, proximity to Tube, and helpfulness of the staff made it an excellent choice in lodging. So glad we found base2stay.
LT, 23 November, 2009
Comment taken from Tripadvisor
"Great hotel - a lot of thought has gone into place"
The hotel is well situated in Earls Court, less than five minutes from Earls Court tube station, bars and resturants. Also not far from the Natural History Museum, V&A Museum, Earls Court and Royal Albert Hall.
A lot of thought has gone into the hotel and the first experience of being welcomed by smiling and friendly staff sets the tone. The rooms are well laid out and well appointed and the bed was one of the most comfortable hotel beds I have slept in.
The information provided in the room was excellent and you can order in drinks or food from the comprehensive lists supplied.
The hotel staff can recommend restaurants etc some of them offering discounts, we had breakfast at the recommended Balans which was excellent plus 15% off.
Great place for this end of London with good facilities with a reasonable price for London. We will stay again.
WH, 23 November, 2009
Comment taken from Tripadvisor
"SMASHIN!"
Just spent 3 nights at base2stay and it was great. The location is spot on. Only 5 minutes from Earls Court tube station and plenty of bars/restaurants nearby. The rooms were great - beds were really comfy, free internet on the TV, nicely decorated and very clean. The staff were really helpful with recommendations for places to eat.
Hotel has deals with various restaurants in the area for discounts which we made good use of - full english at Balans, burgers at Gourmet Burger Kitchen were superb and the pizzas at Strada couldnt be better.
Some good pubs in the area: Princess Margaret, Courtfield, Hansom cab, Prince of Teck to name a few.
Booking up for next year.
JX, 22 November, 2009
Comment taken from Tripadvisor
"Modern and convenient"
My husband and I stayed at base2stay for three nights at the end of October. The room, although small, was extremely well appointed - there was a small kitchenette which included a sink, kettle, microwave and mini-refrigerator, and dishes and flatware for two. The bathroom was clean and modern and the bed was one of the most comfortable I've slept in in a hotel. This hotel is located midway between the Earls Court and Gloucester Road Tube Stations in the Kensington area of London making it very convenient for accessing all areas of London. The staff were extremely friendly and very helpful. We will stay here again.
Dn, 21 November, 2009
Comment taken from Tripadvisor
"Comfy, plush, clean, modern hotel"
Really nice clean hotel, super staff, very convenient location, easy to get around, cool shower..........pay for a room not amenities: who sleeps in a bar or restaurant???
OL, 20 November, 2009
Comment taken from Tripadvisor
"Fabulous London hotel!"
We LOVED base2stay and will be recommending it to all our friends. This is the PERFECT location (walking distance from the Earl's Court Tube station-where you may also catch the train to Heathrow) and it was a joy to see a Central London hotel competitively priced that wasn't a tiny dump. Various size rooms are available. You get what you pay for so if you want a big room they are available. base2stay in fact is gorgeous with large welcoming modern rooms and great staff. Suffice it to say we thoroughly enjoyed our five days at the hotel and hope to return in 2010. We must give a huge bouquet to Mr. Potter, the most welcoming hotel staff member we have ever encountered. It is refreshing to see English staff in the hotel rather than unpleasant and rude eastern Europeans who tend to waste space and rebuff guests in many Earls Court area hotels.
BD, 18 November, 2009
Comment taken from Tripadvisor
"Brilliant location, great place to stay!"
Ok, the single rooms are small...but hey, didn't come to London to hang out in the room and really, big enough for a place to sleep in. It's clean, modern with everything you need. Lovely street, close to Earls Court Station which is on the airport line. Couple of pubs close by was handy but also reccomend the Troubadour cafe nearby for a great feed with a bit of history to it! Staff friendly and polite and free wi fi was great for keeping in touch with friends and family back home!
CT, 18 November, 2009
Comment taken from Tripadvisor
"Thoroughly enjoyed my stay!"
Great value for money, I had totally forgotten about the kitchenette - which was quite handy.
JS, 16 November, 2009
Comment taken from Tripadvisor
"Excellent!"
Excellent hotel in a great location. We had a wonderful time in London and the hotel was one of the reason why. Staff is very friendly, rooms are cozy, comfortable, clean and quiet.
Price was also ok (comparing with other locations in the expensive London). Definitely recommended.
BL, 16 November, 2009
Comment taken from Tripadvisor
"Nice location, nice rooms, on the tube to anywhere you want to go"
Location is a really nice area - Hotel is close to the tube (direct on the Heathrow line) and Earls Court Road (lots of places to eat). Stayed with two friends - room had three single beds which is great as often hotels just give a double and a roll out bed. There was a kitchenette in the room too (with kettle, fridge, sink and delf/ cutlery) which was great for breakfast! Rooms also had flat screen TV, free wifi & access to games and music. Didn't use them, but it sounded good! Staff were friendly - couldn't really fault the place and I would recommend it again.
SC, 15 November, 2009
Comment taken from Tripadvisor
"I will recommend this wonderful Earls Court hotel to everyone I know"
Guest Review Form, 16 November, 2009
"Nice Place To Stay"
The staff were very friendly and helpfull. The rooms were spotless. The mattress was the best one we had on our week long journey. Very close to tube station. We would stay here again!!!
LL, 13 November, 2009
Comment taken from Tripadvisor
"Top notch! No faults whatsoever. Would definitely recommend"
Stayed at base2stay and would rate this as the best hotel we've ever stayed in. Great location. 5 min walk to closest tube station and high street. Very nice area. The staff were helpful and informative throughout our stay. The room was well laid out and very clean and modern. Before my visit I thought the room fee was a little expensive but on reflection I feel this was good value. Would highly recommend.
IV, 12 November, 2009
Comment taken from Tripadvisor
"Very nice hotel with friendly staff"
We stayed at the hotel after reading about it on tripadvisor..com. Good reviews, and they lived up to it. Good service and very helpful staff. Small, but clean and nice rooms, free wifi in the room. No breakfast served but restaurants near by 20-30% rebate when staying at the hotel.
PR, 9 November, 2009
Comment taken from Tripadvisor
"Modern, budget hotel, perfect for anyone who wants a bit of luxury at an affordable price"
Great location, modern, comfortable room with all amenities at an affordable price. Made several changes to booking prior to stay with no problem from reception staff. Being a group booking we were given two ground floor rooms with adjoining patio which was perfect.
The only negative was that although we did arrive early, we were not given access to both our rooms, even though it was obvious from the outside patio area of the one room that the other room was ready for use.
Fantastic location and lovely hotel. I would definitely stay here again.
Em, 9 November, 2009
Comment taken from Tripadvisor
"Best choice in London for that price"
Very good location in Kensignton, close to the subway, nice rooms design lounge style, friendly staff, I will come back as soon as possible...
SS, 9 November, 2009
Comment taken from Tripadvisor
"Nice hotel with very good service"
A nice quiet hotel near Earls Court Tube Station. Clean rooms and very kind staff. I had a great stay at base2stay Kensington!
CH, 9 November, 2009
Comment taken from Tripadvisor
"Clean, friendly and a lovely, convenient setting"
I was first impressed by their website as I found it to be contemporary and basic but it gave you all the information needed. Enough pictures to give you an understanding of a basic room layout. I was traveling with my partner and he too found this hotel to be the best suited in that area for a young couple, on a budget.
When we arrived at the hotel we were best please. It's easy to find, and only a 5 minute walk from the nearest tube station, Earl's Court. We had a feeiling of security in this area and found it no problem to be walking at night, the area had a "young" feel which we liked. You are also offered discounts in local restraunts which should be accepted.
The hotel itself had friendly staff, offering us a free map, and pointing out where the main attractions were, which was greatly appreciated. the rooms were cosy, clean, and the beds were very comfortable. The bathroom had a large shower and we were given toiletries that were fairly traded, and smelt lovely! A nice suprise about the rooms also were that there is access to the internet via the television, which comes with digital view, and also you can listen to a variety of music for free also via the TV.
I would reccomend this hotel to a young friend, who want to stay in a nice friendly place, and are traveling on a budget.
BW, 7 November, 2009
Comment taken from Tripadvisor
"Excellent accommodation - it's the best for sure - better than any other hotel in London"
Guest Review Form, 7 November, 2009
"Great service, good location and well-appointed room"
Great service, good location and well-appointed room. Really enjoyed the spacious bathroom, the kitchenette facility, free internet access, quiet location and tasteful, quality decor. A gorgeous, Georgian building transformed into comfortable, high quality accommodation, near the heart of London. Very close to Earls Court Station and amenities. An excellent base for a visit to London - business or pleasure.
LL, 6 November, 2009
Comment taken from Tripadvisor
"I'm a snob and this worked for me!"
We've stayed here twice and returning again next month. IDEAL location for exploring all of London. Everything is easy to reach from here. Earl's Court tube a short walk away; good connections to Heathrow; fun bus ride into City/central London/West End; great neighborhood'y vibe. Depending on room type, visitors from the US may be disappointed by space (or lack of it) but you shouldn't be-everything you need is in the room and you won't be spending much time in it. Great to be able to buy stuff and keep it in the mini-kitchen for breakfast or even a night in (M&S, Sainsbury's & Tesco all nearby). For solo women travellers-safe safe safe. Great fun restaurants nearby - Masala Zone, Wagamamma, Balans. Nothing to complain about in either of the room types we stayed in and even the most expensive are a good deal compared to other similar hotels (small, contemporary and cool). No room service but again, that's part of the fun - buy the stuff for less and have it handy in the room. I feel as if I'm coming home when I come here!
HR, 4 November, 2009
Comment taken from Tripadvisor
"base2stay is a great find"
My daughter and I stayed at base2stay for three nights in October, 2009. It's located on a quiet street in a residential area. The Earl's Court tube station is a block away and connects you with all of London. Not a lot to do within the immediate vicinity but we rarely stick close to our hotel when traveling anyway so that was not a problem for us.
I found base2stay on Trip Advisor. I expected a budget style hotel and was very pleased to discover a modern, nicely appointed property. Our room was one of the larger ones available and was extremely spacious with very comfortable beds and a great bathroom. The free internet available on the in-room flat screen tv is a wonderful amenity for those of us who do not travel with laptops. The entire property was very clean and tidy, and the staff is friendly and helpful. This property is a great find and I would absolutely stay there again.
MN, 2 November
"Just fine"
base2stay is a good place to stay. Friendly staff, very helpful, very clean rooms and bathrooms, 3 minutes walk to the underground, green policy, internet, ... Like it should be.
Thanks.
DM, 2 November 2009
Comment taken from Tripadvisor
"Perfect location, great service"
We had a wonderful stay at this hotel. It's in a great location - a very short walk from the Earl's Court tube stop which is on the District, Circle and Picadilly tube lines. It's very easy to get anywhere you want to go in London from this hotel. There's also a grocery store nearby as well as several restaurants, pubs, a movie theater and some smaller convenience stores and bakeries.
The hotel is very clean, new, comfortable and well-kept. A friend and I stayed in one of the bunk bed rooms and it was perfect for what we needed. The beds were very comfortable and we were pleasantly surprised to find we had a little outdoor patio with a table and chairs through french doors at the end of our room. It was great to have wi-fi access and the bathroom was very nice as well.
The staff was great the entire time we were there. We were greeted by Tony who was very helpful and friendly and who gave us a map and showed us how to get everywhere we were looking to go. Another night we decided to go to a movie and the girl working at the front desk was so helpful and printed out a listing of all the movies showing at the nearby cinema along with walking directions.
I would absolutely recommend this hotel and if I ever go back to London (I hope I will) I'd certainly stay here again. It's a great value!
EL, 2 November, 2009
Comment taken from Tripadvisor
"Love the rooms and the amenities of internet and music on the TV was a bonus. The front desk was friendly, helpful and pointed us to a restaurant we loved. And I'm filling this out after just my first night here!"
Guest Review Form, 1 November, 2009
"Loved it!"
base2stay far exceeded my expectations and was excellent value for money.
Hotel and location: located just around the corner from Earl's Court tube station and about five minutes walk from Sainsbury's supermarket, so very convenient. The young staff were unfailingly friendly, professional and very helpful - nothing was too much trouble. I was afraid that for the price the hotel may have been a bit "budget" but I need not have worried - it's unpretentious but simply stylish.
Room: I had a standard double which was fine size-wise for me (maybe a bit small for two people). Room was on the first floor (ie, floor above ground) facing the street, and apart from a very little noise from the street I was not bothered by noise at all - no sound at all from neighbouring rooms (and I am very sensitive to noise). Very comfortable, with a good bathroom complete with fantastic shower. Loved the dimmer lights that can be controlled from the bed, and the mini kitchen (hidden in a cupboard) is a great idea - saved me money and stress. And all was spotlessly clean.
Wouldn't hesitate to recommend or to return.
DN, 1 November, 2009
Comment taken from Tripadvisor
"I came to sample base2stay with a view to making it the hotel base for a film shoot in December. I am totally impressed by the quality and value elements of the place and will be making a strong case to the team for us to use base2stay"
Guest Review Form, 1 November, 2009
"Convenient location and quality accommodation for a good price"
The location was convenient to all of London. The hotel was nicely presented and staff great. The rooms are well fitted out but small.
LT, 30 October, 2009
Comment taken from Tripadvisor
"Good, clean and value for money"
I had a King room which was spacious, well equipped and very clean. It is located close to Earls Court underground station and a host of discounted restaurants along the Earls Court Road (ask at reception for details). The kitchenette facilities were a real bonus.
MG, 30 October, 2009
Comment taken from Tripadvisor
"So much better than a boring hotel room"
The well-named base2stay provided an excellent conveniently located base for a recent business trip to London.
The single room, whilst small, was very well laid out with a beautiful minature kitchen in a cupboard, complete with microwave, crockery, cutlery, glasses etc and the proverbial kitchen sink! It's only a couple of minutes to M&S food shop and loads of other similar, as well as being able to order food in - loads better than boring expensive mainstream hotels.
The flat screen TV provided free internet, free music selection and film selections for only £2. Will stay again, probably in a double room.
MM, 30 October, 2009
Comment taken from Tripadvisor
"Excellent hotel for West of London"
Attending a conference at Kensington Town Hall, I was very fortunate to find base2stay. The rooms are well-designed and well equipped. Not huge, but this is pretty normal for London. The staff are friendly and helpful. The free WLAN worked just fine. The desk included a European-style plug socket in addition to the UK socket, which was a nice touch and let me plug my laptop in without digging the converter out. Not important for everyone, but I live and die by my morning shower: the showers here were great (as compared to some places I've been where you get a trickle of luke-warm water). My only suggestion for improvement: in October, it's perhaps not the wisest move to leave the air-con on and set at 16C (on arrival).
SC, 29 October, 2009
Comment taken from Tripadvisor
"As advertised"
I read a very positive review of this hotel in a newspaper (Daily Mail, I think) and so I booked it for a 4 night stay. It was exactly as advertised on their site and as the review stated. The staff were particularly helpful and pleasant. I reported a malfunction a/c and someone took care of it within 10 minutes.
I'm a retired airline pilot who has lost count of the number of hotels visited; for the price, this was as good as it gets.
As for the question below, I have already recommended to friends who plan to stay there.
RM, 28 October, 2009
Comment taken from Tripadvisor
"Good value in a nice location"
We originally booked the base2stay hotel because of its good location near Earls Court tube station (both Heathrow and the city centre are very good to reach from there). The hotel is situated in the quiet and very attractive area of Kensington. Rooms are tiny, but include everything you need for a 3 days trip to a city (also microwave and a little kitchenette) and the (small) bathroom is neat and modern. The service is great - whenever you need advice or assistance, people are most helpful and friendly. Very good value!
KB, 27 October, 2009
Comment taken from Tripadvisor
"Fabulous, clean, courteous and affordable"
A group of us stayed at base2stay in late September. Having travelled extensively in the last 40 years I have experienced many hotels that charge an arm and a leg but fail to deliver.
Not base2stay....we were welcomed by the courteous staff (which is a feat on it's own in London). The rooms, although small by most standards, were clean, pleasant and well appointed.
The concept works. No restaurants or room service. Which was just fine. The area around the hotel is peppered with dining establishments and shopping.
Mini kitchenettes in every room. Very handy!
Would I stay there again? In a heartbeat!
I would especially like to commend the front desk staff. Bravo!
SB, 26 October, 2009
Comment taken from Tripadvisor
"I would stay there again"
Hotel was in a good location. Staff were helpful and room was very clean. Nicely decorated. Had TV, wifi, broadband, microwave, fridge and decent china and cutlery. China and cutlery was clean, not chipped or dented.
Nice bathroom, decent toiletries. Blow dryer was actually decent, a powerful one - they are usually pretty crappy in hotels.
Room was very small but very compact. Luggage had to be stowed under the bed. I disliked this as I like having my luggage open on those luggage stands. Only other negative was it would have been nice to have a box of tissues instead of a packet of tissues.
FB, 25 October, 2009
Comment taken from Tripadvisor
"Simply excellent! I will return without hesitation"
I booked this hotel based upon the good reviews I have read here. I tried to book via booking.com...but this site said there's no place available. So I called the hotel directly and I mentioned I really would love to stay there and they arranged me a room for two the first night and a single room the second two nights...that was helpful.
The hotel is located at 2 min walk from the Earls Court Tube.
Reception and welcoming in the hotel all went perfect. The room was very nice and the quality of the bed was excellent (I slept very well). You hear only little noice from the corridor and not from the rooms next door. The wifi is free but if you like to have high speed internet by cable, they charge you (I don't understand why?). They dispose about an advanced TV system. My room had a modern kitchenette which I appreciated a lot.
I will certainly go back next time I'm in London.
SW, 25 October, 2009
Comment taken from Tripadvisor
"A great location to consider like home"
After 5 times, I consider this hotel like my second house. I coudn't think to be in no other hotel in London and everything works fine.
CM, 25 October, 2009
Comment taken from Tripadvisor
"Very good and affordable hotel at Earl's Court"
We were very pleased with the staff and the room. Also a few nice pubs and restaurants were near the hotel. I would really recommend the hotel for people who are willing to take care of breakfast themselves. Also a very nice bathroom and flat screen TV!
KZ, 25 October, 2009
Comment taken from Tripadvisor
"Perfect choice for London break"
For a family without a ridiculous amount of money to spend on overnight accommodation in London - but wanting somewhere nice and special base2stay is a great choice. We stayed for one night with our two teenaged children, there was a slight initial mix up with the beds - however the staff immediately went out of their way to sort this out. The staff were all very professional, efficient and friendly. Our room was a good size and spotlessly clean. The beds are very comfortable, there's free internet connection, a good shower and nice big towels. The temperature control in the rooms is good, we kept it cool which how we wanted it. We were also able to leave our bags early on the day of checking in and until late on the day of checking out which was really useful. We'd definitely stay again, it's located really close to Earl's Court tube where there's a good range of restaurants, we ate at Wagamama's with the discount provided by the hotel. base2stay really contributed towards us having a fun time away for a couple of days in London.
MP, 23 October, 2009
Comment taken from Tripadvisor
"Excellent! Modern, clean top standards mini home with all you need"
This is the second time we have stayed at base2stay and we will be back next year. We have our own lovely modern home and we like our home comforts with style so base2stay was perfect. The reception staff are friendly and well organised. The price is very reasonable for the quality you get. If you like your own privacy this is perfect as once you are checked in no one bothers you and you can come and go as you please. The apartments are a 5min walk from Earls Court tube station so perfect for visting attractions, shopping and seeing shows. Also having your own mini kitchen means you can chill a bottle of wine and have a glass before going to see a show. Overall an excellent place to stay.
SK, 20 October, 2009
Comment taken from Tripadvisor
"Absolutely Fabulous"
We were pleasantly surprised by the quality of this hotel given our previous experience with British hotels. I loved its modern and minimalist look. The room was well appointed and the bathroom a good size. The high ceilings and large windows (which open) contributed to the feeling of roominess. The staff were extremely efficient and friendly. My teenage daughter (who is very hard to please) was delighted with the room's set up. The location is surprisingly quiet yet so close to all amenities and the tube. Having the free internet access was fantastic for checking up on train timetables and opening hours of some of the sites. It was great to have films for hire for only 2GP. We stayed here twice over a two week period and because we had such a good experience the first visit we couldn't wait to get back to our "home" the second time. We recommend this hotel highly. It contributed to a very memorable holiday.
IC, 19 October, 2009
Comment taken from Tripadvisor
"Great"
Our stay was great. The place is clean, quiet and not too expensive. We thought the staff were very helpful , friendly and efficient. We would definitely stay there again.
OF, 19 October, 2009
Comment taken from Tripadvisor
"Beyond expectations"
We stayed here for a few days. We needed the front desk to arrange an appointment with a chiropracter which they did and gave us 2 options. The beds were confortable, service was unbelievable, location was great - best hotel i've stayed at!
SD, 19 October, 2009
Comment taken from Tripadvisor
"An excellent hotel"
As a woman travelling alone, I cannot fault the feeling of safety both within the hotel, and walking from the Tube station late at night. The hotel is located in a pleasant and safe area.
The staff were genuinely friendly and helpful, the room was quiet, immaculate and well appointed, and The Tube and local shopping at an easy distance.
I would certainly stay at this excellent hotel again, and can highly recommend it.
AM, 19 October, 2009
Comment taken from Tripadvisor
"Great hotel"
We stayed here 1 night in Oct. The front desk personnel were very friendly and helpful. There is no restaurant on site. There are several good restaurants within walking distance. The hotel is a short walk to the Earl's Court tube station. The room was big! The bed was comfy. The view out our window was not great. We overlooked another building. The room and bathroom were very clean. Our bathroom had a huge tube with shower. The flat screen tv on the wall also doubled as a computer monitor. The wireless keyboard was on the desk, but you could move it and sit on the bed and use it. Our room was quiet, no hall noise. The hotel has a lift/elevator inside, but you must carry your bags up the front steps into the hotel. We would definitely stay here again.
CK, 17 October, 2009
Comment taken from Tripadvisor
"The only hotel I will return to on my next London visit!"
Overall, my experience at base2stay was impeccable. From the moment I walked in I felt like I was in a 5 star hotel, and the staff were the most helpful people I met in London throughout my entire stay!
My friend and I shared a Twin King Room which was more than enough room, and we made great use of the kitchen by microwaving our meals and keeping our groceries ice cold in the handy fridge. The shower was MASSIVE and I loved the temperature control handle!!
In particular, Ashleigh and Tony were amazing hosts and went above and beyond the call of duty to make our stay comfortable. Ashleigh went to so much effort to assist us and made sight-seeing a breeze!
The one and ONLY downfall the hotel had was that our beds were not changed for the entire 9 days that we were there, but that was a small price to pay considering the amazing location, staff, and service.
We will definitely recommend base2stay to anyone thinking of going to London and I can't wait to return!
CP, 15 October, 2009
Comment taken from Tripadvisor
"An outstanding base to stay"
The base2stay was a fantastic and well priced hotel in a convenient location. The rooms were very modern and clean and the staff were very friendly and helpful. The ability to use the in room internet via the television and provided keyboard was also a plus for those who don't travel with a laptop.
FS, 13 October, 2009
Comment taken from Tripadvisor
"Lovely, comfortable and friendly"
During my recent week-long stay in London, I actually stayed in 2 different hotels, due to limited availability in each. It was an interesting opportunity to compare experiences. Between the two, I preferred base2stay. The hotel itself is very attractive and situated in a pretty residential neighborhood only a couple of blocks from the tube. One of the features I liked best about base2stay was the staff. They're actually British! It's rare to find that in the hotel business in London these days, and I really appreciated the opportunity to chat and interact with locals. The rooms were quite nice and very up-to-date. My absolute favorite aspect of my stay there was the bed. It was so comfortable. Unfortunately, the remainder of my trip was spent sleeping on what felt like a slab of cardboard, so I deeply appreciated my quality sleep at base2stay. The room was also dark and quiet at night, so the whole experience was restful. All in all, base2stay is certainly a great value, though I did pay less at my other location, where breakfast was also included (not so at base2stay). Regarding location, I liked the neighborhood very much, but Kensington is a little further out of the way of major attractions and the heart of the city than I'd ideally look for in the future. Expect to spend about 20 minutes on the tube to reach lots of the sights from here. With that said, I'm sure the vast majority of visitors to base2stay will feel comfortable, well treated, and pennywise. I know I did.
SW, 12 October, 2009
Comment taken from Tripadvisor
"Perfect value for money"
We found the base2stay as a perfect place in London. it is all you need. Very small but very comfortable room in a good area and only 5 min. walk to the underground. We would definitely come back.
MP, 12 October, 2009
Comment taken from Tripadvisor
"We hope to stay at base2stay again"
The hotel was perfect for us. The desk staff was friendly and helpful, the room was very clean and comfortable, it was close to the tube, and the price was right.
TH, 11 October, 2009
Comment taken from Tripadvisor
"Very clean, excellent service, nice location"
The staff was very helpful and friendly. The place is super clean. The location is very good - close to Earl's Court underground train station and shopping on High Street Kensington.
AZ, 11 October, 2009
Comment taken from Tripadvisor
"You should definitely get more hotels in other cities around the world. Love the concept. base2stay definitely is my home away from home when visiting London."
Guest Review Form, 10 October, 2009
"I felt very positive about our stay here, convenient also to shops and transport"
Guest Review Form, 10 October, 2009
"We will definitely return"
Exceeded our expectations. We were impressed by the level of quiet and the feeling of 'haven' so close to Earl's Court subway. We felt very safe walking in area. Kensington is posh, and the hotel fits in. It was very well maintained. Some interior noise (i.e. loud doors at night) but not bad. Staff were excellent. Kitchenette was small but well equipped. The M&S is nearby for groceries, but we were disappointed with quality and selection. The Sainsbury's on Cromwell Rd is probably better choice. The restaurants we tried in area weren't great. When we wanted Eastern European food, staff recommended Wodka's at Kensington High Street stop. It was one of best meals on our trip. Tapas restaurant on Old Bromley also excellent.
FF, 10 October, 2009
Comment taken from Tripadvisor
"Our London home away from home!"
Stayed here for three nights in London, it was a great base for visiting the city. The neighborhood was quiet and residential but only a couple of minutes from the Earl's Court tube stop. Our "local" pub The Courtfield was close by for pub lunches and afternoon pints! The room was small by over-sized US standards, but cozy and just perfect for London. We loved having a little kitchenette in the room, to store sandwiches and make coffee and tea. Staff was friendly and helpful, had good recommendations for local restaurants, and even stored our luggage for several hours after we checked out prior to our train time. I would definitely stay there again in London!
SB, 9 October, 2009
Comment taken from Tripadvisor
"Great Experience - Felt Like A True Local!"
The base2stay was an absolutely wonderful experience that was not only a great value, but also provided an experience that most hotels can't; living like a local. I booked the base2stay online about a month in advance, and planned a stay for four nights. As plans changed over the course of that month, my stay was cut down to three days, and a short e-mail to the hotel (which came with a quick response) amended the reservation.
I arrived into London Heathrow around 11:30am the day of my arrival, and took the Heathrow Express from the airport to Paddington Station. From here, it was a short ride on the District line from Paddington Station to Earl's Court station, which was within a 5-minute walk to the hotel. The walk was in a very well-populated area, and included passing quite a few restaurants, pubs, banks, and shops. The base2stay is in a very unique location, as it is surrounded on one side by a beautiful park and some other small hotels, and surrounded on the other side by some beautiful residential apartments that had to be in the millions.
Checking in at the base2stay was a very simple process. Rang the bell on the door, walked in to the check-in desk, and just had to show credit card and passport. I was given a room on the Lower level (the "L" level), which was easily accessible by the elevator or stairs. The room, while not "HUGE" by any standards, was more than comfortable for myself. It included a bunk-bed setup, functional desk, spacious bathroom (with a great shower and heated towel rack), as well as a microwave, small refrigerator, and silverware/dishes for eating. Your room-key is inserted into a small slot in the wall upon entry to the room, which turns on the electricity (this both ensures you don't leave your lights on while out, and also that you never forget your key). Things like the air conditioning, refrigerator, and power plugs stay active even while the electricity is "off."
Everything in the room was very functional (including free wifi), and a healthy selection of TV channels allowed for plenty of entertainment in the room. I found the air conditioning to work great, and could get very hot or very cold depending on how you set it. My favorite part of the base2stay was coming back to the property and feeling like I really lived in London. I shopped at the local Whole Foods market (only one tube stop away) and was able to heat up food in the microwave or save groceries in the refrigerator.
All in all, I would highly recommend this property for its value, great location, and wonderful amenities.
JB, 8 October, 2009
Comment taken from Tripadvisor
"Best hotel in London!!!! Awesome!!!!"
One of the best hotels I've ever stayed in. The staff are friendly and VERY helpful. Close to the Earl's Court subway station and there are many restaurants nearby. The Nando's is good but the food is very spicy and the Gourmet Burger Kitchen [GBK] is also great for good meals. Two laundromats are within a quick walk. The rooms are small but comfortable. There's also a TV you can use as a computer [I'm typing this from the tv now] and a small kitchen.
TA, 8 October, 2009
Comment taken from Tripadvisor
"Great location, comfortable rooms, relatively inexpensive"
base2stay is located in South Kensington, a block from the Earl's Court Tube stop. This is on the Piccadilly line which conveniently goes to Heathrow and many of the main tourist attractions. There are lots of restaurants and food markets really close and the room came equipped with a small refrigerator. We saved some money and time by getting cereal and milk at Sainsbury's (10-15 minute walk) to eat breakfast in the room as we got ready. base2stay even has deals with some of the local restaurants to give their guests discounts. The rooms aren't huge, but if you just need a place to sleep and recharge from busy days, it works great.
DW, 8 October, 2009
Comment taken from Tripadvisor
"Splendid experience"
My parents and I stayed here in mid-September for three nights. We loved having a mini kitchenette in the room with a mini fridge and microwave and saved a lot of money by preparing a light breakfast before we ventured out to go sightseeing. The hotel was walking distance from Earl's Court tube stop and about 5-7 minutes by foot from the closest supermarket. The rate was very reasonable! With wireless internet access and a flat screen tv with several entertainment features (my mom loved hearing Vivaldi while she ate breakfast), we couldn't have asked for a better experience. All the staff I interacted with were friendly and very willing to help whenever I had a question. (When I asked for more toilet paper in the room, it arrived within 5 minutes!) I loved the decor of the hotel-- sleek, minimalist, and modern. The next time I travel to London, I will be sure to stay here. It truly is a hidden gem.
GB, 7 October, 2009
Comment taken from Tripadvisor
"Terrific - was the best find in London"
Sitting here using the room's free internet with wireless keyboard on the TV, I have to say that this was truly the best choice after hunting on the 'net for ages. There are dozens of eateries nearby - take note especially of GBK, but avoid the Nandos. Two laundrettes within minutes walk, several grocery shops, including M&S Simply Food. The kitchenette helped us quite a lot. We got 30% off GBK and there are similar deals on other restaurants. Our room for the three of us was exceptionally clean and the public areas and hallways show pride in the level of cleanliness as well. Staff are helpful, friendly and courteous. The area itself is very handy to get to Heathrow, as well as the major points of interest in central London. I would highly recommend base2stay if you are planning for the Olympics or any other holiday.
AT, 7 October, 2009
Comment taken from Tripadvisor
"Home away from home"
base2stay was exactly as it advertised! Clean, modern convenient and welcoming! My husband and I had a wonderful stay, great location friendly and helpful staff clean and modern rooms. Just like home. The complex was well maintained, smelled fresh and had all that travellers needed at reasonable price...We wil be back even if its only for the lollies at reception! Thanks base2stay for making our anniversary a very special one..
KR, 6 October, 2009
Comment taken from Tripadvisor
"Large, clean and comfortable rooms"
No problem accommodating four adults and luggage. Very clean and new. Excellent location, right by Earls Court tube stop.
ZY, 6 October, 2009
Comment taken from Tripadvisor
"Really great stay on my first trip to London"
I stayed here twice on my recent trip to London. Initially for 5 nights on arriving in London and once for 1 night after I returned from touring around mainland Europe. Both times I really enjoyed my stay at base2stay.
Firstly its location is great. The nearest tube station is Earl's Court which is on the District and Piccadilly lines. You can catch the Piccadilly line tube service from Heathrow airport in about 45 minutes - really handy that you don't have to change trains. Secondly Earl's Court is the hub for the District line - the District line goes 5 different directions and its centre is Earl's Court. So overall I found the location of base2stay great considering it is only a few minutes walk from Earl's Court.
Now hotels in London are not cheap at all - but base2stay is really well priced. Don't get me wrong it is not 5 star but it doesn't need to be. It does everything it claims to - and for me that is perfectly fine.
The hotel itself must have recently been renovated because everything looked really new. The front desk staff were really great all the time - friendly and professional - and willing to help out if needed. I stayed in a single room both times and they were of a decent size. I didn't feel cramped at all - the bathroom had enough room to move about in without knocking anything. The TV had free internet on it - and whilst the controls were a little fiddly - I still used it each day with no dramas - it came it really handy. One slight gripe I have is with the shower - the temperature seems to vary slightly all the time - it did this in both rooms - not a big deal but did get annoying sometimes.
Overall a great stay in London at base2stay - I'll be back when I return to London.
RW, 4 October, 2009
Comment taken from Tripadvisor
"I love staying here - it as a great mix of hotel and B&B - the kitchen facility is really useful and the work facilities are great too"
Guest Review Form, 2 October, 2009
"Exellent value for money and great services"
Guest Review Form, 2 October, 2009
"Prime location, very good concept and great staff"
We stayed here for 4 nights and had a great time. The staff was wonderful, professional and very friendly.
PR, 1 October, 2009
Comment taken from Tripadvisor
"We were extremely impressed with the levels of comfort, quality of finishes and the overall concept of the base2stay. Staff were really friendly and helpful. Overall a great stay - and strongly recommend to all our friends."
Guest Review Form, 30 September 2009
"Great place to stay and terrific value - easy access to Central London"
I stayed at base2stay with my mother in August, after winning a 2-night overnight stay for two in the hotel's business card competition. I have stayed at the hotel many times before and cannot fault their rooms or service. The hotel is greatly convenient when you are arriving in London late or are leaving early. In addition it is very handy for Central London, via Earl's Court Station, located 4 stops on the District Line from Victoria train and coach station. Equally you can get to the hotel from Heathrow on the tube in about 45 mins on the Picadilly line. The staff are always friendly and will go out of their way to help. In addition you can be guaranteed to find a clean room when you arrive.
The rooms all have built-in kitchen facilities, which is handy, as there are local supermarkets (5 mins walk) where food can be puchased. The hotel rooms also have listings for local takeaways, who will deliver, and there are vending machines with drinks, sweets and snacks.
All in all a great place to stay >>>> AND thanks for a great prize, which my mother and I both enjoyed greatly.
LO, 29 September, 2009
Comment taken from Tripadvisor
"Super hotel"
We had a very good stay at base2stay. The beds were very comfortable, the rooms clean and the staff very friendly and helpful. I liked the green ethos of the hotel too. Our 2 young children were well catered for and the ease of having a mini-kitchen helped with grabbing a bite to eat and warming things up for them (it had a good microwave). The bathroom was beautifully clean and well equipped for a comfortable stay. It's situated in Kensington near Earl's Court was very handy for both places to eat and travel anywhere around London. Also the proximity of the museums on the Cromwell Road was great for the kids.
BW, 28 September, 2009
Comment taken from Tripadvisor
"base2stay is a small, well-located hotel with friendly staff and nice amenities at a reasonable price"
The rooms are small but very comfortable, nicely appointed and immaculate. The ingeniously concealed kitchenette is a wonderful convenience if you don't feel like going out for a meal. There are wonderful markets and gourmet takeaway shops just up the block. Moreover, the staff has a "not a problem" attitude about taking care of requests or responding to any difficulties. The price is bargain by London standards where even average lodgings can be exorbitant.
NP, 28 September, 2009
Comment taken from Tripadvisor
"Great location, amazing customer service - definitely would stay here again!"
My Mom, sister and I stayed in the triple for 2 nights at base2stay and we were really pleased. The location is very close to the tube and with great restaurants within walking distance. We have stayed in European hotels before this trip so we were aware of the room size when compared to American hotels but our bathroom was big!!! The hotel is very clean and new. There also was a sweet patio attached to our room which was a nice place to unwind before dinner. We would definitely stay here again!
WS, 28 September, 2009
Comment taken from Tripadvisor
base2stay turned out to be a great find. Good location midpoint between two Tube stops: Gloucester Road (Picadilly, District, Circle lines) and Earl's Court (District). Nice neighborhood. Although there was a small mix-up when checking in, it was quickly and graciously rectified and I was given an complimentary upgrade. Although the room I initially was shown - L4 - looked good too, and had a terrace! My room on the First floor was immaculate, with a small efficiency kitchenette (microwave, sink, fridge, plates & glasses, etc.). Quiet and good-sized room. Excellent front desk staff who were exceptionally friendly and helpful. Really added to the whole experience. Would definitely stay again and longer than one night!
WQ, 27 September, 2009
Comment taken from Tripadvisor
"Everything you need and more"
We booked a night at this hotel based on the recommendations seen on Tripadvisor, and were not disappointed. The room was fairly spacious by London standards, with quite a large bathroom as well. I had asked for a room with bath if possible and this was provided. The small kitchenette with fridge and a small amount of crockery and cutlery allows you to make cereal and coffee in the morning, which is great for people that aren't partial to mammoth english breakfasts. Decor was tasteful and the furnishings comfortable. My husband loved the large screen internet access in the room. Staff were friendly and helpful. Most importantly it was quiet, with no street noise, and in a pretty street with charming houses just off the main thoroughfare.
BW, 27 September, 2009
Comment taken from Tripadvisor
"Best place to stay in London"
I have stayed in London a number of times and have to agree with all the other reviews - this is a GREAT place to stay. Convenient to everything, lovely room, great staff. We had a room on the lower floor and it was SO quiet you wouldn't even know you were in a big city. Air conditioning was very welcome as it was hot in London while we were there. Won't be staying anywhere else on visits to London.
BB, 25 September, 2009
Comment taken from Tripadvisor
"Truly excellent small hotel located in convenient upscale neighbourhood"
We love this place. It has recently been completely renovated and it shows! New bathrooms, new carpet, flat screen TV, small kitchenette in a closet, free Wifi (which can be finicky in some rooms), free Internet on the TV (kinda hoaky, but it works well in a pinch). Located near a major grocery store (full Starbucks inside) and self or full service laundry. Located near two subway (Underground) stations. Near many, many restaurants. Great staff. Some nearby neighborhoods have mulit-million dollar townhomes. Other nearby neighborhoods are a bit run down. Parking is very limited here. 20 minute subway ride to Westminster Abbey or the London Eye. I would stay here again.
OJ, 21 September 2009
Comment taken from Tripadvisor
"Wonderful"
My husband and I stayed here two nights and found the hotel to be a perfect way to stay in London comfortably in a nice location. There is no restaurant or room service or massive lobby but that's not what we needed. Our room was very nicely decorated and new and very clean. And I'm very picky. The free wifi worked well. There was a small kitchenette even. We were on the 4th floor facing the street and did not notice any street noise. The staff were very friendly and helpful and even gave us 30% off at a near by restaurant. The hotel is only a couple of blocks from the underground. The quality for the price was excellent.
FM, 21 September, 2009
Comment taken from Tripadvisor
"In a class of its own!"
I stayed 10 nights in a single room at base2stay on my recent London vacation. It met my rather high expectations, based on reviews on TripAdvisor and elsewhere, in most all respects. I already knew and liked the area, and the base2stay staff were invariably helpful when I had questions about local shops and restaurants.
My room was tiny but clean, fresh, and adequate as a base for my vacation; I was rarely there during daytime hours. Its single window was large and looked out over a quiet mews; I never heard any street noise. However, sometimes I heard stomping footsteps on the stairs or creaking floors in adjacent parts of the building. The clothes closet was a pretty good size but the hanging area was a bit too short for a couple of my jackets - and there wasn't a hook in the room on which to hang a coat (not counting the small hook on the inside of the bathroom door).
I liked the kitchenette-in-a-cupboard, which allowed me to keep some food on hand and enjoy coffee, tea, and a snack or light meal in the room. The fridge doesn't keep things as cold as my home fridge in the US; a review here mentioned this so I wasn't surprised, and it did keep some cheese and a few bottles of water cool enough for me.
The bathroom was a winner, with a comfortably sized shower, good sized sink, attractive tiled finishes, a generous ledge for my toiletries, and a wonderful large heated towel rack. Kudos to this hotel's designers, who could probably have fitted in a few more rooms by creating the ridiculously tiny en suite bathrooms found in many a London "budget" hotel, but did not!
The front desk staff were always friendly and helpful - Tony in particular!
This was great value for the money; the hotel felt upscale, quiet and exclusive, and I was always happy to return to it at the end of the day. It's new, clean, and fresh. The only serious shortcoming, in my opinion, is the lack of a communal sitting room or lobby sitting area. I'm sure that omission is part of the concept, but if this hotel's owners ever builds another base2stay, I hope they revisit this issue.
I'm already browsing the internet to plan my next trip to London, and although I'm finding cheaper room rates, I'm not finding any lodging options that really compare to base2stay in the same price ranges.
It's definitely in a class of its own.
TF, 19 September, 2009
Comment taken from Tripadvisor
"GREAT choice!"
My husband and I chose base2stay based on location, value, room amenities and its high ranking on tripadvisor.com. We were very happy with our choice! This was our third trip to London together and have stayed nearby previously; base2stay was nicer and less expensive. It's a super location just a 3-4 minute walk from Earl's Court tube stop which is on the Piccadilly, Circle and District lines for easy access to just about everywhere the usual tourist would want to see. Its location on the Piccadilly line means direct access to Heathrow in about 40 minutes with no stairs except for the four to the door of the hotel.
Front desk was very friendly, yet professional; check-in and out very quick. As requested, we were given a room with a king bed (two twins "zipped" together and made up as a king) in a quiet location away from traffic, elevator, etc.
Room small by US standards which is to be expected just about anywhere in London. Very well set-up, clean and comfortable. Tiny, efficient kitchenette with microwave, ref, dishes, cutlery for 2. Bathroom large by UK standards with a window which I liked for ventilation. Loved the heated towel rack. Big ledge for toiletries.
Luggage storage space under the bed. Decent sized wardrobe for hanging clothes and a couple of shelves and drawers. We're not the types that completely unpack our suitcases into the available drawers, etc so we did notice there is not room to leave your suitcases out without crowding the room and in our case, blocking the kitchenette. Very nice linens and duvet, mattresses okay, but not great, which I mentioned to the hotel. Might be because of no box springs to allow for the storage space.
Earl's Court area has many eateries;we love Nando's for chicken which is just 1 block west of the tube station (that's to the right as you're facing the station). The hotel does offer laundry service if you're desperate, but there is also a launderette around the corner. One BIG TIP to a happy international vacation is to PACK LIGHT!!
All-in-all, a big thumbs up on base2stay. Only minor points are the mattresses not being at the same quality level as the rest of the room and the lack of suitcase space. Neither of these would keep us from booking this property again especially since we will NEVER over pack again!! Definately check out their website for more details, etc. Note-single rooms are tiny by US standards.
NN, 16 September, 2009
Comment taken from Tripadvisor
"The best service, the nicest rooms and a great location"
base2stay is located in a quiet area, yet close to Earl's Court tube and is therefore the perfect starting point for trips to downtown London and the Kensington area. The service is A+ and the rooms are high class, especially given the moderate price level. Definitely recommendable.
CF, 14 September, 2009
Comment taken from Tripadvisor
"Everything was as promised"
You alway wonder, after booking a hotel based on Tripadvisor reviews, whether it will live up to your expectations. Well, base2stay lived up to all expectations - and more. We arrived at 11am (well before check-in time), meaning to drop off our bags and check in later. But, we were told that a room was ready for us...and we were immediately "at home". We had a lovely quiet outlook over green gardens. Everything was just right - the hidden kitchen, the internet, the large bathroom, the comfy bed. And after check-out, we left our luggage for safe-keeping, then were given a place to freshen up at the end of our day before we left the city. Just wonderful! So, we were able to utilize the services of base2stay for about 34 hours (with a one night stay) - quite amazing! Thanks for providing a base for us in London.
BM, 13 September, 2009
Comment taken from Tripadvisor
"Ideal base2stay"
We stayed here for the second time in July this year (previous visit July 2008) and would agree with the positive reviews posted. This place is ideal for travellers who are out & about each day and simply need an excellent base2stay whilst they explore london. The location is great, convenient for the underground but in a quiet road. The staff were very helpful before and during our stays. It is small enough to be friendly and welcoming but with the elegance of a quality hotel. Take time to walk around the Kensington area with its interesting architecture and visit the markets - eg Portobello Road & Camden as well as the busy traditional sights. A visit to the local museums is highly recommended.
CT, 10 September, 2009
Comment taken from Tripadvisor
"Clean and modern. Well located. Very helpful staff"
My wife and 9 yr old son were very happy with this hotel. Everything was very clean, with a modern aesthetic. The kitchenette was a plus - tucked away nicely. The hotel is well located. Short walk to Earl's Court tube (direct line to Heathrow), or Gloucester tube (District and City lines for the main sights). Good restaurants on Earl's Court, especially the Gourmet Burger place. Walking distance to the excellent Natural History Museum, Victoria and Albert Museum, and Harrods/Harvey Nichols a bit further down. Staff were very helpful. Booking activities, recommending restaurants, keeping our luggage after checkout. Would definitely stay here again.
MS, 8 September, 2009
Comment taken from Tripadvisor
"Great hotel if you are an independent traveller"
Excellent facilities, very new and high quality. Helpful staff, convenient location in Earl's Court with very easy Tube access, and a quiet street for a good night's sleep. Squeaky clean. Rooms are small (depending on which category you book) but the ceilings are high. The mini-kitchens are very handy and the staff are very willing to recommend local restaurants, some of which have negotiated discounts for hotel guests.
If you would like a good location but not in the thick of Oxford Street, a high-service hotel but do not need room service, and are generally pretty independent, then this is a great hotel at a great price. I used to live in the Earl's Court area and I always stay here when visiting London. We have also brought our two-year-old son there and stayed comfortably, but needed to book one of the larger rooms.
TH, 8 September, 2009
Comment taken from Tripadvisor
"Posh, convenient, lovable"
base2stay was top notch. The staff were excellent! The hotel itself is very newly remodeled and they've done an excellent job on it. Absolutely beautiful.
The neighborhood is quiet but very close to 'attractions' if that's what you're into. If you're just there as a retreat, then you'll enjoy the tucked away location away from busy streets.
My single room felt more like an efficiency suite (read - very small) but that's typical in London where real estate is at a premium. The bathroom is nearly the size of the room and all of the fixtures are top quality. You'll want to lounge in the cavernous shower all morning! The bed was very comfortable, dare I say the most comfortable hotel bed I've slept in.
Overall, highly recommended. My last bit of advice, call for the best price.
JG, 8 September, 2009
Comment taken from Tripadvisor
"Why would you stay anywhere else in London!"
Great location, tastefully decorated and cosy, comfortable rooms (the matresses are divine), staff were great, in-room internet access. Perfect and very secure. A great place to rest after a day of intense sight seeing. And loads of great eating options at your door, from pubs and restaurants to a very handy Marks & Spencers supermarket round the corner on Earls Court Road for in-room dining. Wouldn't stay anywhere else in London and will definitely be back.
IM, 6 September, 2009
Comment taken from Tripadvisor
"Very nice little hotel in Kensington with free internet, flat TV and more..."
Very nice hotel in South Kensington - close to Courtfield [Earls Court] Road with many restaurants, supermarkets and any kind of shops. 3 minutes to underground station Earls Court. Very attentive staff at the reception. Highlight: free internet on flat tv in all rooms - free tv and music on demand. Good service.
TY, 3 September, 2009
Comment taken from Tripadvisor
"Ideal for staying with children"
I haven't read previous reviews, so this is based exclusively on my personal experience. I stayed for 6 nights with my family at the end of August 2009. Two adults and two 3 year old kids. The hotel is very well located, in South Kensington, very close (3 minutes walking) to Earl's Court metro station, which corresponds to three metro lines: Circle, District and Piccadilly. Reaching any point of central London is therefore very easy. If you fly to Heathrow, it is just 35 minutes away on the Piccadilly line.
The area is very pleasant and quiet, no traffic and no night disturbance. The hotel is absolutely clean and new, spotless. Not a single complaint in this regard. It is not a cheap hotel in general standards, but it is very reasonable considering prices in London. Besides, we got a huge room, and that is definitely a pleasant difference. I have previously stayed in London in hotels costing double for a room which was one third in size. The kids got a sofa bed which had almost no difference with the main one. Big and comfortable. The bathroom was also big and new, with a really big bathtube. The towels were really plush and we had a lot of them, one and and one bath. Service was very good. Fast, attentive and efficient.
There are only two small downsides. First, the hotel does not have a restaurant and breakfast is not included in the price. In exchange for that, you have a small kitchenette, with microwave, a small fridge and a sink. The idea is that you can buy your breakfast and other meals in one of the nearby supermarkets (there is a Sainsburys at 5 minutes walking distance which is open 24h on weekdays and most of the weekend) and have it there. Maybe it is not a comfortable solution, but at least is a cheap one. Besides, if you go with small kids, which are usually picky with the food they like, this solution is probably better than adapting to normal restaurant menus. The other thing we did not like is that they were somewhat mean with the soap and shampoo and we missed other bathroom commodities normally found in hotels. This is certainly no big issue, but it is in contrast with the overall high quality of the rest of the hotel.
In summary, I would certainly recommend base2stay to anyone, specially if they are going with small children. It is comfortable, clean, very conveniently communicated and has big family rooms. I will surely repeat in my next visit.
ST, 30 August, 2009
Comment taken from Tripadvisor
"Great hotel"
We stayed here in September of 2008. The staff were very helpful, and even let us into our room early at no extra cost. The rooms were spotless, and yes a bit small, but it's London. The rooms looked brand new, and despite being in the basement with a street level window, it was quiet. Loved the internet on the TV too! Would totally stay there again.
LM, 27 August, 2009
Comment taken from Tripadvisor
"Great service, friendly, clean, modern, quiet"
We stayed for one night. The hotel looks practically new, and the entire place was spotless. Our room was lovely, very comfortable bed, the staff are friendly and eager to please, the hotel location is very convenient, yet on a quiet street. The decoration and furnishings are up-to-date and tasteful. Mini-kitchen is well stocked. In-room films are wonderfully priced, only 2 pounds. With heavy luggage the converted old house style of the hotel is ever-so-slightly inconvenient since there are 4-5 stairs to manoeuver, even with the good lifts, but not much can be done about that, I guess. Staff are the biggest asset, on duty 24 hours a day and full of wordly advice on local attractions, transportation, restaurants, supermarkets, etc. We walked to the Royal Albert Hall and Kensington Gardens/Hyde Park. 24-hour supermarket only 2 minutes away. We will definitely return.
SM. 26 August, 2009
Comment taken from Tripadvisor
"Simple but luxurious comfort"
base2stay have hit on a great idea . If you're happy to look after yourself with just a room, fridge, microwave and ensuite bathroom in a "Hotel" that has no other facilities like bar, restaurant, lounge etc then this is completely brilliant. They've taken care with the stuff that matters like lovely mattresses, linen and modern simple "Farrow and Ball" decor and not wasted (your) money on unnecessary frills. The bathrooms are simple but good with fantastic power showers and fluffy towels. Very central but quiet and lots nice places to eat and drink a short stroll away. I'll definitely use it again, as does my fiancee who uses it for business trips a lot. Only drawback is no lounging space in your room or anywhere else so will probably only suit if you'll be out most of the time.
JJ, 25 August, 2009
Comment taken from Tripadvisor
"Great place for Mother/Daughter weekend"
After reading the reviews, I chose base2stay for our mother daughter weekend. It is located near the Earl's Court tube station. I didn't have a detailed map or directions, so the first time looking for the place took a few minutes. There were restaurants and fast food nearby, to satisfy both me and my eleven year old. The staff was very helpful and accomodating. They booked our bus tour and were willing to book any other sight seeing or theatre tickets. They gave us directions and recommendations. They were friendly and efficient. The room was the perfect size for the two of us. The shower was large with a glass door. The room and the bathroom were very clean. We were able to check our email from the free internet on the TV. We will stay here again on our next visit.
CC, 24 August, 2009
Comment taken from Tripadvisor
"Everything about the stay was wonderful"
We found the rooms to be comfortable; the staff to be very accommodating. The location was perfect for our needs.
JY, 21 August, 2009
Comment taken from Tripadvisor
"Excellent location and friendly staff that helped make our visit a great experience"
Base2Stay is close to excellent restaurants and the tube. Hotel staff were very helpful in arranging rail travel to other parts of England. The hotel is on a quiet street. The rooms are a little small but very functional.
IM, 21 August, 2009
Comment taken from Tripadvisor
"One of the best stay I've ever had in England!"
I was unfamiliar with the hotel when booking, but just needed a place to stay for one night in London before we caught a flight the next morning back to the States. My wife and I, with 2 children in tow (4yr and 6yr) weren't sure what to expect. I've stayed at some high price places in London previously that would have been condemned in most other cities. Imagine our surprise at base2stay! From the moment we walked in we were welcomed warmly and thoroughly by the staff. They were all very pleasant and their customer service could have been used for a training seminar.
The hotel itself had all of the attributes that we truly value in a place to stay. It was very clean, all the way from reception and through the halls and the room and bathroom. It had a TV that actually worked, as opposed to 90% of other places we stayed in which the TV is nothing more than a prop. The bathroom was exceptional with a shower large enough for this husky gentleman and water pressure that actually made you feel clean, not just damp. The price was extremely reasonable!
If I had to throw in a few cons, they are not much different from other hotels in London. The hallways are narrow, and even if you use the elevator (lift) you still might end up navigating a couple of small sets of stairs. The rooms are also quite small, although the way they are arranged, even fitting 2 adults and 2 small (or one medium, heh) children does not feel cramped.
Overall it's the perfect place to stay in London and next time we visit, I'll make sure this is our main stay instead of just a stopover.
PB, 21 August, 2009
Comment taken from Tripadvisor
"Good location, pleasant staff, clean but small rooms"
We were there for 2 nights, 2 rooms in early August. Close to underground. nice neighborhood, very pleasant staff. Rooms very small but since we were only there for 2 nights, it was not an issue.. Had rooms on top floor, very quiet. Small issue with rates but was resolved later (in my favor). Would definitely return to this hotel but would book larger room if stay is longer than 2 nights.
NQ, 19 August, 2009
Comment taken from Tripadvisor
"A base2stay hotel with a luxury tint"
I have stayed in the hotel for 6 days and the overall experience was very positive. The hotel is simple, clean with an effort to balance between business and luxury hotel. The location is perfect... near Earls Court tube station (2min on foot) you can reach almost every destination in London... at the same time the road in front of the hotel is really quiet.
I have stayed in a single room. Even though I was expecting to see a small room I was surprised by the space provided. It is not big... but it is not small... it is exactly what someone (at least European) needs when booking a single room. I think I have been provided one of the best single rooms because the view was fantastic. One minor issue was the sound insulation of my door as noise was coming into my room (I could listen what was happening in the corridor)... but the hotel is not busy so... it was only a couple of times that I heard something loud.
Concerning the issue of Green tourism and ecology I can say that I am a little bit puzzled merely because I find it as a way to eliminate running cost... but nevertheless that is my opinion.
In addition Wifi is for free... but sometimes the signal goes off and is not stable... there is also internet TV so someone can read e-mails or surf the internet through the TV or even listen to the radio or music via a TV jukebox... all these for free....
The hotel does not provide any special amenities such as bar, gym, breakfast but if you ask the friendly and helpful staff... they will be more than happy to serve you. I do mean it! They will do the best possible to satisfy the customers and find a solution. They always smile and they always support!
In overall I would recommend you to try this hotel... at least once... I am sure that it will become one of your favourite choices...
AK, 19 August, 2009
Comment taken from Tripadvisor
"Very good location and the best hotel I've stayed at in London (been here 8 times in the last 10 years!). I will come back and I will recommend it to others."
Guest Review Form, 18 August, 2009
"Everything you need is here"
I stayed at base2stay for 6 nights on my first trip to London. The location was great - about 5 minute walk from the Earl's Court Underground Station and very easy to get to and from Heathrow Airport. The room was clean and nicely decorated, exactly as depicted on their website. The kitchenette and free internet browsing from the TV were very handy to have, both of which are often lacking in hotel rooms at this price. The staff were friendly and helpful. I appreciate their efforts to make your hotel stay as green as possible. I would definitely stay here again on my next trip to London and would recommend this hotel.
CG, 17 August, 2009
Comment taken from Tripadvisor
"Great stay"
We really enjoyed our week stay at base2stay. The staff was extremely helpful in helping book a couple of tours and also with providing restaurant recommendations and directions. I would definitely recommend anyone wanting a good experience to stay at base2stay.
MK, 16 August, 2009
Comment taken from Tripadvisor
"Great place to stay in Central London"
I would thoroughly recommend base2stay as a stopover in central London. Room was small but had everything I needed. The staff were friendly and nothing was too much trouble. Would definitely stay here again.
FR, 16 August, 2009
Comment taken from Tripadvisor
"Two thumbs up"
The location is great, the staff is friendly, the rooms are excellent and the price is a bargain. I like it and will stay there next time, too... The rooms are perfect for sightseeing or just getting a good sleep/nap - small but stylish. Highly recommended.
NF, 11 August, 2009
Comment taken from Tripadvisor
"Your ideal home-away in London"
I am glad I have decided to book at base2stay becuase this hotel is absolutely superb you feel really like at home and coming back to your room after a day spent walking all over London is so relaxing. The room was clean and spacious. You don't have the same unpleasent feelings you have in other hotels of the same price in london. I defenitely recommend it.
AZ, 11 August, 2009
Comment taken from Tripadvisor
"base2feel comfortable"
The hotel is a really nice and cosy place to stay. it's stylish but not overdone, just the right style to feel relaxed after a long shopping tour with your best friend!
CS, 10 August, 2009
Comment taken from Tripadvisor
"Nice hotel, great value, good location"
base2stay is an excellent choice for travelers that plan on being active -- and only use the hotel room as a place to sleep. The room is very clean, it's in a very nice neighborhood and the service from the staff is excellent.
NY, 10 August, 2009
Comment taken from Tripadvisor
"Great stay"
Excellent location and room. Very nice to have mini kitchen in London and all the facilities, beds, bath, etc are high quality and comfortable. We would definitely stay here again. Staff very professional and helpful, especially Mr. Potter! Overall excellent quality and value in London.
TC, 10 August, 2009
Comment taken from Tripadvisor
"Excellent value for money"
Although the rooms are small, the hotel is very clean, newly decorated and in a convenient location for site seeing. The small kitchenettes are useful for family breakfasts, and there's a Mark & Spencer food shop within 5 minutes. The front desk staff is very helpful. The cheapest single rooms (which we booked for a teenager) are very small...I wouldn't want to spend more than one jet lagged night in one. We actually upgraded both rooms after we arrived to get a bit more room to move around.
SM, 8 August, 2009
Comment taken from Tripadvisor
"Fantastic service and cost benefit"
Great hotel and great deal: rooms are really practical, very good taste in decoration... bed is very very comfy, shower is really good, and you can even find a mini kitchen inside the closet! Very clean and a great place to rest after a busy day.
Staff extreeeeemelly friendly and helpful - they even offered me to print some stuff with no charge. Free wireless, discounts in local restaurants and a very fair priced vending machine at the hall really show you the hotel thinks about your convenience.
Location is great too - 5 min walk from subway station and in a very pleasant neighborhood.
Will definitely stay there in my next trips, and recommend it to whoever is looking for a convenient and no frills stay (and that doesnt mean poor, old and bad decor and bad service at all here).
RP, 5 August, 2009
Comment taken from Tripadvisor
"Great little hotel"
We stayed in a double room for a few nights before we headed off to Bath. It was recommended to me by a friend as being a clean, modern hotel with reasonable rates for London. We agree.
The hotel is a converted Georgian building located close to the Earls Court tube station (1-2 minute walk) but set back from the busy streets in a quiet area. We didn't find a great deal of nice restaurants in that area though the pub on the corner close to Earls Court station was decent. The room was very clean and modern with a little micro-kitchenette hidden behind doors which come in handy if you want to keep or prepare food (there is a Marks and Spencers nearby). The bathroom was also very clean and modern. High speed internet and a room safe were also provided.
The hotel staff was very friendly and helpful and the rates were very reasonable for London. The only small complaint I would have about our room was that it was small. It's just big enough for you to walk around the bed with a bit more space in front of the bathroom and front door. The ceiling seemed to be a little lower than normal too - and we're small people. They do have larger rooms available for a higher rate though I don't know if it is warranted in a city like London where you will be out for most of the day anyway.
VS, 5 August, 2009
Comment taken from Tripadvisor
"Great hotel"
Terrific location, 2 minute walk from Tube station, clean, neat room (double was not huge but comfortable), great shower. Extremely warm and friendly staff. Highly recommended.
MM, 5 August, 2009
Comment taken from Tripadvisor
"Return"
The rooms are clean, the service is exceptional, and the staff is very friendly and helpful.
PM, 3 August, 2009
Comment taken from Tripadvisor
"Great hotel"
base2stay is a lovely, quiet hotel in a great location. Earl's Court is not my favorite part of London, but this hotel is on a quiet street removed from the bustle, yet still close to restaurants, banks, grocery stores, and the many tube lines that serve Earl's Court station. (And the elevator to/from the Piccadilly line means getting to and from Heathrow with no stairs!)
The rooms are nicely decorated, with a modern, clean look, and the free wireless is a great bonus. The staff were very friendly and helpful, and the rooms immaculate. My room was so quiet, it was hard to believe that I was in the middle of London. While I never cooked any meals in the kitchenette, it was very handy for breakfast (the hotel doesn't offer any meals, but who wants overpriced hotel food, anyway?).
AR, 2 August, 2009
Comment taken from Tripadvisor
Clean, comfortable and ridiculously affordable"
The hotel itself is located in a quiet neighborhood, only a couple of blocks from Earls Court tube station. The front desk staff, especially Tony, were very helpful and polite. I traveled with a friend but we had separate single rooms; though small the rooms were clean and well set up, each having a little kitchenette. For those hot summer stays, the rooms can be air-conditioned to United States standards if desired.
TB, 1 August, 2009
Comment taken from Tripadvisor
"Good value for money, neat, safe and good location"
I had been to London several times and I found this hotel by far was the most value for money. I had stayed in other hotels in London earlier costing more than £150 per single room with less comfort. I payed £96 for a single room at base2stay and my room was equipped with a nice and clean kitchenette. There is a nearby bakery round the corner of the street. I chose to eat my breakfast there everyday. The size of the room is small but it was clean and comfortable.
CC, 28 July, 2009
Comment taken from Tripadvisor
"Excellent hotel"
Great location within walking distance of Earls Court tube etc. Plenty of good restaurants nearby. Smart clean hotel, maybe a bit pricey but was worth the extra money to stay at a bright and clean place with plenty of room.
AM, 28 July, 2009
Comment taken from Tripadvisor
"Clean, comfortable, safe, friendly and affordable"
For 2 women traveling alone, this was a perfect spot. Safe, very close to the Earl's Court Tube Station, clean and the best front desk staff you could ever ask for - knowledgeable and very helpful and all with a sense of humor (rare, anymore). Room wasn't large, but we didn't spend much time in the room, so we didn't mind. Plenty of room under our beds for our suitcases. Beds were very comfortable, the kitchenette was a nice addition, shower was fantastic and it was all we really needed. Quiet location on a side street, but very convenient to restaurants, the Tube, and the supermarket. Plus, the price, made our 3 night stay very affordable, by London standards. I'd stay there again in a heartbeat. Keep up the good work (and the sense of humor).
GF, 27 July, 2009
Comment taken from Tripadvisor
"Great"
I've stayed now several times here in a double occupancy situation, and in different rooms. The place still feels like a great offer for the price range in this area of London. Location is quiet, but just around the corner from Earl's Court Tube station, and so a range of places to eat out, buy food, dry cleaner / laundry, internet cafe etc... Perfect. The style feels still newly renovated and modern, but retains a warm feeling of being well looked after. I mean, rather than that sense walls and railings are painted over ten times already, or carpets cover something up. This is styled in a good way. The details are solid and importantly for me the rooms are quiet (at least inbetween rooms, but like everywhere, it also depends on how loud a guest will be in the hallway too! As a rule though it is quiet) The kitchenette is of course, a small but very adequate unit, the bathrooms always a good size as is the shower, the flatscreen TV big and offerings good, wifi is available for free when I was there. It all works and if there is some issue, as far as I have felt, the staff tries their best to get it right. When I arrived far too early from my flight, they even have rooms to rent reasonably for the hour or so before my room is normally ready, in case I needed to freshen up at least. I never write reviews but I wanted to for base2stay, because until now it has been a solid bet.
FA, 26 July, 2009
Comment taken from Tripadvisor
"A very comfortable and clean hotel which is only a few minutes from the tube. The reception staff were extremely friendly and helpful. Will definitely come back and recommend to others."
Guest Review Form, 25 July, 2009
For 2 women traveling alone, this was a perfect spot. Safe, very close to the Earl's Court Tube Station, clean and the best front desk staff you could ever ask for - knowledgeable and very helpful and all with a sense of humor (rare, anymore). Room wasn't large, but we didn't spend much time in the room, so we didn't mind. Plenty of room under our beds for our suitcases. Beds were very comfortable, the kitchenette was a nice addition, shower was fantastic and it was all we really needed. Quiet location on a side street, but very convenient to restaurants, the Tube, and the supermarket. Plus, the price, made our 3 night stay very affordable, by London standards. I'd stay there again in a heartbeat. Keep up the good work (and the sense of humor).
GF, 27 July, 2009
Comment taken from Tripadvisor
"Great"
I've stayed now several times here in a double occupancy situation, and in different rooms. The place still feels like a great offer for the price range in this area of London. Location is quiet, but just around the corner from Earl's Court Tube station, and so a range of places to eat out, buy food, dry cleaner / laundry, internet cafe etc... Perfect. The style feels still newly renovated and modern, but retains a warm feeling of being well looked after. I mean, rather than that sense walls and railings are painted over ten times already, or carpets cover something up. This is styled in a good way. The details are solid and importantly for me the rooms are quiet (at least inbetween rooms, but like everywhere, it also depends on how loud a guest will be in the hallway too! As a rule though it is quiet) The kitchenette is of course, a small but very adequate unit, the bathrooms always a good size as is the shower, the flatscreen TV big and offerings good, wifi is available for free when I was there. It all works and if there is some issue, as far as I have felt, the staff tries their best to get it right. When I arrived far too early from my flight, they even have rooms to rent reasonably for the hour or so before my room is normally ready, in case I needed to freshen up at least. I never write reviews but I wanted to for base2stay, because until now it has been a solid bet.
FA, 26 July, 2009
Comment taken from Tripadvisor
"A very comfortable and clean hotel which is only a few minutes from the tube. The reception staff were extremely friendly and helpful. Will definitely come back and recommend to others."
Guest Review Form, 25 July, 2009
"All the staff were extremely friendly and helpful. We couldn't have asked for more"
Guest Review Form, 25 July, 2009
"Great for the modern traveller"
base2stay is a great find, located in Kensington between Earl's Court and Gloucester Rd (about 7 minute walk from each). The hotel is "noveau basic"--no frills like a gym or a restaurant, but nice, clean, comfy/cozy rooms with flat screen tvs, kitchenettes, good showers and in-room internet. Perfect if you're the kind of traveler who wants an affordable place to stay but is past the age where hostels and crappy accommodations are acceptable. The staff are ridiculously nice to boot. The only minor drawback is its location--depending on what kind of nightlife you like, it can be a bit far if you're out past the tube's closing. Nonetheless, I will certainly stay here again if I'm in London!
ET, 24 July, 2009
Comment taken from Tripadvisor
"base2stay is best to stay"
I just completed my third base2stay vist in the last 18 months. As a frequent business traveller who accumulates over 100,000 miles+ a year, I think this is one of the most unique hotels in the world. Yes, the rooms are small but they are very clean and extremely well appointed. And the staff is always exceptional. If you are looking at probably the best hotel value in all of London and your tastes don't run towards hotels like Claridge's, look no further!
BT, 23 July, 2009
Comment taken from Tripadvisor
"We all had a wonderful time here in London, this hotel made us feel happy because we enjoy the staff that work here and they're very helpful and friendly. It's very comfortable and pleasant to stay in your hotel, but what made it special is that you make us feel at home...we will recommend this hotel to anybody. Thank you very much and hope you see all in the future again."
Guest Review Form, 21 July, 2009
"All hotel staff were extremely knowledgable and friendly. Any questions we had were addressed to our satisfaction. The rooms were awesome - one of the best hotels we stayed at during our three week trip. We will definitely remember our experience both here at this hotel and London in general. Can't wait to come back again!!!"
Guest Review Form, 21 July, 2009
"A gem of a hotel in London"
base2stay Kensington was an excellent hotel and we loved staying there July 2009. I traveled with my cousin. This was her first time in London, and my third trip. I wanted a hotel that was out of the bustle of the very center of London, but not so far away that there was no energy. Picking Kensington was the perfect choice!
The hotel is located only a block away from Earl's Court tube station (District and Piccadilly lines). The area has a lovely neighborhood feel surrounded by rows of white townhouses, but just a walk away to the tube station is a lively commercial area with restaurants and shops and a convenient super market for supplies.
Our room was clean and well stocked with the usual simple amenities. The kitchenette was great! It comes complete with mini fridge, microwave, sink, and dishes. Comfy bed, spacious modern shower, plenty of closet space, flat screen TV, and free internet browsing were the highlights.
The staff were friendly and professional. They gave great advice for what was located around the neighborhood and provided some discount coupons for some local restaurants. I recommend trying the Gourmet Burger Kitchen and Balans for breakfast!.
Really a wonderful hotel. Book early to get a good rate!
TC, 20 July, 2009
Comment taken from Tripadvisor
"Truly great!"
We stayed at this hotel for three nights in mid July. The staff was very fríendly and helpful, the room great, as well as the area. The free internet was useful when looking up restaurants and other places to go.
I would really recommend this hotel to anyone!
IS, 20 July, 2009
Comment taken from Tripadvisor
"Clean and tidy, at a sane price"
My wife and I stayed at base2stay for 5 nights in July, at the peak of the season. Although we were given a room with a view to the trash area, the rest was just great. The room was of good size (compared to previous experiences at European capitals). It is evident that a lot of effort was given to make the room as comfortable as it was, and to keep the hotel spotless. Would definitely book there again. It must be mentioned that there is no breakfast available, but this was not an issue for us, as we enjoyed looking for a new place to get our espresso at every day. Great stay.
GW, 20 July, 2009
Comment taken from Tripadvisor
"Delightful room, exceptional service"
Lovely hotel and a superb room with patio leading to a small private garden. Although just a few minutes stroll to the busy Earls Court Road (with lots of bars and restaurants), the hotel was in such a peaceful location - no noise at all.
The reception staff were about the best I have ever experienced - friendly, helpful and informative. Nothing was too much trouble. Thank you.
MJ, 17 July, 2009
Comment taken from Tripadvisor
"Nice room, great staff, relatively convenient location"
Very nice hotel. I stayed 4 nights in a single room. There was a nice courtyard view, nice furnishings including a desk and of course the very useful kitchenette, shiny modern bathroom, but little floorspace for my suitcase. I had a minor, minor issue with my shower, but it was fixed without my mentioning it the next time housekeeping serviced the room.
You can use the internet via the TV, but it's not easy. You can only see a portion of the screen at a time. Good for quick use to check flights or something, but not great for general surfing.
The staff were extremely friendly and helpful with local info. The Earl's Court area has almost everything you could need - grocery, banks, bakery, restaurants, and of course a Tube station on the District and Piccadilly Lines.
It was a splurge for my travel budget on this trip, but a welcomed upgrade as the last of 5 hotels I stayed in around the UK and really quite worth the price.
WH, 17 July, 2009
Comment taken from Tripadvisor
"Fabulous service and staff"
We went to base2stay after a rather unpleasant experience at another London hotel. Cheerful staff actually brought a tear to my eyes. Nothing was a problem. Room (twin) was clean, modern, a little small but we were happy all the same. Thank you, thoroughly enjoyed and will definitely recommend.
DJM, 17 July, 2009
Comment taken from Tripadvisor
"Very nice place to stay, I'll be back again"
Good location, very clean hotel and rooms, very friendly people.
IN, 16 July, 2009
Comment taken from Tripadvisor
"base2stay worked out very well"
We rented 2 rooms (spouse and self, second room for 18 and 20 year old sons). Pros: Very good location, minutes from Earl's Court Underground (see tube map) and bus stops and walking distance from many pubs and restaurants. Very nice neighborhood. Desk staff are excellent hosts who were courteous and knowledgeable and accommodating. Management takes cleanliness seriously, has a team approach. Security good, need swipe card to get in front door. Cons: In room internet poor and did not work with AOL but if you bring laptop you will have good internet access. Rooms are a tad small but probably not unusual for London. Small chair and table under wall mounted flat screen TV. Small fridge and microwave and pot for boiling water. Outsourced fitness center.
Overall we were very pleased and would go back again.
BH, 15 July, 2009
Comment taken from Tripadvisor
"All that we expected"
We stayed at base2stay for 7 nights. I had done a lot of research before choosing base2stay based on other Tripadvisor reviews. I was expecting a lot and the hotel really delivered. The room was well-laid out, looked brand new and had relaxing artwork on the walls. The kitchen, with its stainless steel counters, was very serviceable. All of the staff we encountered could not have been more helpful. They were helpful in accomodating our Sabbath needs, opening the electronic doors for us as needed. We would love to stay there again!
SS, 13 July, 2009
Comment taken from Tripadvisor
"An excellent base to stay!"
We stayed at base2stay Kensington for 1 night July 2009. There were 8 of us staying in 3 apartments all going to see Take That at Wembley! All 3 rooms were excellent; just what we wanted, a bit of luxury for a brilliant price. We had a misunderstanding with 1 of the rooms which was quickly sorted out by the reception staff. The rooms were clean, modern and fully equipped, we didn't need any thing more. The staff were very helpful, knew the area well and recommended great a cafe for breakfast. All of us would definitely use base2stay again. A modern hotel in a central location for a great price.
SP, 13 July, 2009
Comment taken from Tripadvisor
"Convenience, style, fantastic service, reasonably priced - what's not to like?"
This was my second stay at base2stay, and I'd stay there again. What took me there in the first place was the "kitchenette" (really a microwave and fridge) that allows you to prepare meals in your room. But what keeps me going back is the immaculate cleanliness, the friendly and helpful service and the convenience of the location. It's within walking distance of a number of key London attractions (Harrods, the V&A, the Natural History museum) and a step away from Earls Court tube station. The rooms are tiny, and I found the arrangement of my first room, where the desk area was right next to my bed, more convenient than this time, where the desk was at the foot of my bed (it's nice to have somewhere to put a glass or a cup beside your bed), but that's a very minor complaint.
On my last day there, I left my bags behind the counter after I checked out. When I went back to collect them in the late afternoon, the desk clerk earned my undying love by asking me if I needed to use a toilet before I set out (I did) - now that's very thoughtful service!
BC, 13 July, 2009
Comment taken from Tripadvisor
"First Rate"
I wanted to write directly to say that our visit at base2stay was excellent. The 'green' rooms were great and very neat and clean! The staff was friendly and helped with our train bookings in London and made our transportation go very smoothly. I appreciate the assistance! We were at another hotel that just directed us to a computer, needless to say, base2stay will be recommended by us to friends from Chicago who visit London often.
PD, 13 July, 2009
Comment taken from Tripadvisor
"Wonderful, clean, great location, and helpful staff"
The staff at base2stay made our vacation exceptional. The hotel was friendly, quiet, clean and had exceptional accomodations. The location is superb! We will always go back to base2stay in London.
AG, 13 July, 2009
Comment taken from Tripadvisor
"A pleasant hotel at a reasonable price in the heart of London"
We were greeted promptly by the gentleman on the reception staff and assigned a nice room on the first floor away from the street. The room wasn't overly large, but was very clean with a large comfortable king size bed and a sleeper chair for our teen. Free Wi-fi a definite plus. There are ample places to eat (from a quick bite, to pubs, to sit down restaurants) within 5 minutes walk and the Tube stop (Earl's Court) is only a block and a half away (which is convenient for the Picadilly line for access to Heathrow and the District or Circle lines for the popular tourist sites). A bit pricey ..., but not out of line for room costs in a large city.
LG, 12 July, 2009
Comment taken from Tripadvisor
"Excellent modern sympathetic hotel, near the tube, nice neighbourhood!"
A very good modern sympathatic hotel with all the things you need. Near the tube, in a nice neighbourhood with all sorts of restaurants and shops. The staff are genuinely friendly and not because they have to. Booking.com made a mistake with our reservation, so no room at the arrival date. No problem! The staff did really everything to give us a base2stay. We really got a warm welcome!
CB, 12 July, 2009
Comment taken from Tripadvisor
"This is a GREAT place to stay!"
This was our third trip to London in three years, but our first time at base2stay. My husband and I stayed here with our two young daughters for 12 nights from late June into July. We had rooms L1 and L2, which are on the lower floor and each have a terrace outside. Our girls loved their bunk bed room! It was small, but really well layed out so that they had a comfortable amount of space. My husband and I had a double deluxe which was spacious. All the beds were very comfortable. These two rooms are at the end of a small corridor, so that we locked the door at the end of that and formed a "suite". It was great! There isn't an actual door that directly connects the two rooms. We were at the back of the hotel and weren't bothered by street noise at all. I don't know how noisy it would be in front, but the hotel is situated off of the main streets. We did occassionally hear people's footsteps in the room above us, but it was never bothersome.
The hotel is extremely clean and bright and looks exactly as it does on their website.The daily maid sevice kept our rooms spotless. They clean any dishes or utensils that you use from the kitchenette, too. We didn't take full advantage of the kitchenette, but it was really handy to keep a few things in the fridge.
The location is not to be beat. It's an easy walk to the tube or bus or to find a taxi, with a Boots, a Marks and Spencer's food store, and post office about two minutes away. There are all types of restaurants in the immediate area. The hotel gives you discount cards for some that they recommend and the ones we tried were all wonderful. We ate breakfast at Balan's several times!
But what makes this hotel stand out is the staff. Without fail, everyone person at the front desk was kind, helpful and genuinely eager to make our stay as pleasant as possible. They responded to any question or request with such thoroughness and willingness it was incredible. My husband was especially impressed with that and said "I've never stayed anywhere with people so truly eager to help".
We've stayed in many lovely (many five star) hotels over the years but base2stay really has something on them all. Everything our family really needs and actually uses in a hotel is here. if you're looking for a spa and a restaurant and a conference room, etc, it isn't here. But we never use those things anyway! This is a fantastic hotel and we look forward to staying here again!
LL, 12 July, 2009
Comment taken from Tripadvisor
"Just a perfect stay"
We just returned from a wonderful brief visit to London, and base2stay was one of the best things about our trip. It's exactly what it's billed as--just what you need when traveling, without any unnecessary extras, and an outstanding value in an extremely pricey city. The hotel is centrally located, a block away from the Earls Court tube station, which is right on the Piccadilly line (45 minute straight shot on the Tube from Heathrow, 10-15 mins into more central parts of London) and the District line (easy access to Wimbledon, Kew Gardens, the Notting Hill area, and all attractions along the river). We arrived really early on a red eye flight the first day, and were checked in by the very energetic and helpful Tony, who apologized that our room wasn't yet ready (it was 8am!), and gave us some helpful local breakfast recommendations. Our room (L4) was immaculately clean (really clean, like Japanese ryokan clean), with simple, soothing decor, comfortable beds, crisp linens, perfect climate control (it was HOT during our visit), a strong, hot shower, nice toiletries, and a lovely little outdoor patio with a table and chairs. It wasn't huge, but it was substantially larger than far more expensive rooms I've had in London on prior trips, and it definitely felt larger than its actual size. They had free wifi, a large TV, and a small kitchenette with a microwave, refrigerator, and plates, cups, and utensils that they replaced each day as needed. The neighborhood was really nice--not far from busy streets with restaurants, convenience stores, a branch of Marks and Spencer with fresh fruit, produce, and lots of prepared foods, and Sainsburys (grocery), but quiet and residential nonetheless. After long days of walking around London, we were really happy to come back to our lovely room, sit out on our patio, and enjoy the nice London weather (we were lucky) with some seasonal cherries, strawberries, and iced tea. We're fairly independent and didn't need any particular assistance from the staff, but they were extremely friendly and always eager to answer any questions or help with any travel arrangements. I wish more hotels would follow the base2stay model! We will definitely stay here again when we return to London.
AT, 9 July, 2009
Comment taken from Tripadvisor
"Great place2stay"
This is my third time at base2stay, room was clean and fresh as always. Staff are always friendly and welcoming. Depending on what your plans are in London depends on whether it's a good location, for us it was perfect. Hotel is clean and new, little kitchenette was well equipped. Definitely would stay here again for business or leisure.
CM, 6 July, 2009
Comment taken from Tripadvisor
"Great hotel"
I stayed here for 3 nights with my teenage and twenty-something sons. It was perfect for us. The hotel is very clean, nicely furnished with beautiful, modern bathroom/showers, and convenient to everything; short walk to bus and metro, lots of restaurants, pubs, grocery stores, bakeries and pharmacies. We especially appreciated the beautiful, safe neighborhood, the air conditioning, elevator, wireless internet, mini kitchen (microwave and refrigerator), and very reasonable price. The staff was excellent - very friendly and helpful. I would definitely stay there again.
MJ, 5 July, 2009
Comment taken from Tripadvisor
"You have done an excellent job with the hotel concept and design. Our 'family suite' was great with kids. The mini-kitchens were extremely helpful and convenient. Good value, excellent product - sincere thanks."
Guest Review Form, 4 July, 2009
"I am very impressed with the decor and atmosphere of the hotel"
Guet Review Form, 3 July, 2009
"Fantastic choice, highly recommended for all"
Loved the hotel. Great location - beautiful & quiet residential neighborhood, immaculately clean and stylish deluxe room with mini kitchen and enough space for our family of 4 (including 2 teenage boys), terrific and always cheery staff. Sainsbury's and Marks & Spencer close by to bring in basic provisions. Easy walk to the museums (V&A, Science, Natural History) and Harrods, and the tube stop is a 5 minute stroll. Just a 15 minute ride to get to Wimbledon. Would recommend base2stay in a heartbeat to anyone travelling to London!
PS, 3 July, 2009
Comment taken from Tripadvisor
"Excellent"
Thoroughly recommended, nice location - central but on a quiet street, excellent staff, comfy clean room.
BC, 3 July, 2009
Comment taken from Tripadvisor
"Recommended"
Very good location, great staff, clean bathroom and bedroom. The only minor negative is the very small bedroom, which I expected. Overall great value.
JO, 2 July, 2009
Comment taken from Tripadvisor
"Fantastic concept, good location, great service"
This is really the way to go for the traveller who does not intend to spend all their time in the room. No room service, no resturants, no fitness centre, no business lounge, no club floor, no breakfast. What they do provide however are spotlessly clean and comfortable rooms, a very clever free interenet service via the TV in each room, a little kitchenette with a microwave where I could heat up food, plates, wines glases and cutlery (a great idea), a kettle and a little vending machine for water and little snacks.
Location was not smack in the centre of town, but it is in a nice, safe residential district, and close enough to get into the heart of town easily. The hotel is only 3 minutes from Earls Court Tube station, which has the benefit of being a terminus for the District Line and being on the Picadilly Line as well - very easy to get to Soho, West End etc. Earls Court is also great for the fact that it is one of the few handicap friendly Tube stations, which means easy access to elevators (useful also when you are lugging luggage around).
Kudos to the absolutely fantastic staff as well - they were welcoming, helpful and gave the impression that they would do anything to make your stay as comfortable as possible. I was late for a lunch meeting and had to drop my host of rather heavy bags and run without checking in, only returning late in the evening. When I got back, the bags were already neatly in the room, with all the documents ready for a quick check-in. Brilliant.
Finally, another great idea was that they have the availibility of rooms for booking by the hour after checking out. This is fantastic for travellers (like us) who had a flights in the evening. We could chill out in the room, take a bath, use the facilities, before getting picked up to go to the airport. A great boon.
SP, 1 July, 2009
Comment taken from Tripadvisor
"Home away from home!"
As a frequent traveller to London I have stayed at many hotels, but this definitely it the best. It's a 'home away from home'. The location is perfect, with easy acces to the city and Heathrow Airport. The staff is very friendy and helpful. The rooms are very comfy and have all you need. I especially liked the digital radio with a great selection of music. And the kitchenette is just super. This definitely is the place to stay when visiting London. On business or pleasure!
KL, 1 July, 2009
Comment taken from Tripadvisor
"I am so impressed by your hotel and staff. My room was amazing and the staff helped with all my needs and questions. Truly the best hotel stay I've ever hard"
Guest Review Form, 1 July, 2009
"A perfect base2stay"
Previous reviewers have more than covered all of the excellent aspects of base2stay, however if I could just mention a few of my own -
1) Location - stunning, handy, quiet, beautiful
2) 'The Team' - absolutely 5 Star - these folk are genuinely great at providing hospitality - (note to owners - look after them and keep hold of your staff - there are 100's of other places in London who 'should' have staff as good as yours, and who are charging 3 or 4 times the rates you do. But your team's pride in their jobs is obvious - well done all!)
3) Showers - nothing worse that a bad shower - the base2stay showers are FAB!
All in all a great stay - and the Bruce Springsteen concert we attended in Hyde Park was amazing too!
LJ, 29 June, 2009
Comment taken from Tripadvisor
"Hop, skip and a jump from Earls Court"
The first thing you notice is the security of the hotel - you need to buzz for reception before you can get into the front door, then use your security key once you have checked in. The second thing is the welcoming friendly staff which never ceased to continue throughout our two day stay at the hotel along with the bright, fresh reception area - the large bowl of sweets offered on the reception desk kept the sugar levels up as you leave for a day out shopping in town .
Our ground floor room was very clean with a view over a mews courtyard and the en-suite bathroom/shower was also very clean, although the shower head had a mind of it's own when it came to getting a shower, it kept tilting forward like a 'limp' lettuce and needed to be placed quite firmly into it's holder for it to work correctly, but overall this wasn't a problem. And once mastered, the push button toilet worked very well.
The TV reception was a little pixelated at times but this could be due to the hot weather (25 degs) causing a bad signal and reception said they would look at it if it was causing a problem. We didn't watch too much TV for this to be a problem.
The kitchenette was 'compact and bijou' and very cleverly hidden behind closing doors with sufficient, crockery and utensils for anyone's needs. Do take some basic supplies when you stay such as milk and tea bags, although supplied by the hotel, but were not topped up each day - we understand you can order 'Breakfast Boxes' from reception at a reasonable price.
base2stay is a good place to stay and reflected good value for money compared to other family members who stayed in nearby cheaper hotels with lower standards and noise from the underground trains.
base2stay is just a very short walk from Earls Court Station (no noise from the underground in our room) giving you easy access to the rest of London - we would recommend the 'pay as you go' Oystercard for travelling on the underground and buses. There are many lovely coffee shops, pubs and convenience shops also within a short walk, which gives it a 'village' atmosphere
Kensington /Earls Court has some wonderful streets to wander around with it's whitewashed Georgian houses /Mews that reflected the sun. Where flower baskets hung on almost every windowsill and doorway. Where the trees in the nearby private parks provided much needed dapple shade on what was a very hot and sunny two day stay in London.
LT, 27 June, 2009
Comment taken from Tripadvisor
"Wonderful hotel, charming staff, spotlessly clean (and green)!!"
I shared 2 rooms with my sister brother-in-law and nephew for a total of 6 nights. The hotel was perfect for our stay. Our rooms had wonderful showers, small kitchenettes and a flat panel TV with free WiFi. I think the staff was the best feature of all. Each day they recommended excellent cafes and pubs as well as great trips for sightseeing. The hotel is located just a 3 minute walk from the tube station at Earls Court. I give base2stay a 5 Star rating!!!
ML, 25 June, 2009
Comment taken from Tripadvisor
"Charming hotel that worked well for us"
My wife and I stayed here during a recent trip to London. We had made early booking arrangements for two nights. About a week prior to our trip our plans changed and we realized we actually needed three nights. Upon contacting the staff they were able to help us out. They apologized in advance as we would have to change rooms mid way through our stay. The first room we stayed in had a toilet that didn't always flush at the first push of the button. Nothing happened. Not a big deal as it would flush on the second or third go. The transition from our first room to the next room went very smoothly. The staff moved our bags, and belongings in the fridge, for us and clearly instructed us to check in with them when we left that day, and upon returning. The second room had a glass shower door that opened the wrong way. Apparently a prior guest saw fit to fiddle with it. The door was corrected the next day without me even mentioning it to the staff. I presume they saw this when prepping the room and took corrective action.
Some of the rooms can be a little snug, however that is not unusual for a building of this vintage, or for European hotel rooms. The mattress in our second room was more than a little worn out. The internet and telly worked well and as expected, they had recently added WiFi however I can't comment on how well it works as I didn't bring any WiFi devices with me on the trip. I gave this hotel a 3 on the value scale mainly due to the currency conversion rate. While the prices were appropriate based what we saw for other London hotels, it is a bit pricey when converted to USD.
The staff was easy to work with and friendly. If you are calling them from the US check out their website for a US 800 number.
PP, 24 June, 2009
Comment taken from Tripadvisor
"Great concept which works well!"
We liked this base2stay concept. You get a clean comfortable room with some very basic cooking facilities, free internet, nice staff, efficient cleaning services, cheap room movies, air cond, etc, in a great location near a hub tube station in London. What more can anyone want in London?
AL, 23 June, 2009
Comment taken from Tripadvisor
"Warm and friendly"
Nice staff, clean and comfortable rooms. Close to earl´s court undergrond it is a very good place for a city break.
FE, 23 June, 2009
Comment taken from Tripadvisor
"Perfect!"
Stayed for one night in to see a play at Royal Albert Hall and everything was perfect. Friendly stuff, great neigbourhood, clean and stylish room, good value for money, close to subway, really a perfect find for a city like London. Yes, my room was a bit small, but it made me feel like back in student times... !
EO, 22 June, 2009
Comment taken from Tripadvisor
"Nice modern design, excellent friendly service, good location"
Location pleasant and very convenient to the Tube, yet quiet. Very clean room had excellent ventilation, great plumbing, many conveniences, pleasant view and good lighting. Service was excellent - got great guidance and prompt response to anything I needed. I traveled with my two children and it worked out very well for us. Safe area. Mattresses could be firmer.
ITJ, 21 June, 2009
Comment taken from Tripadvisor
"Great place to stay with a toddler"
We travelled with our son (almost 2) and requested a portacot for the room. This was already set up waiting for us when we arrived. We had one of the larger rooms (Duluxe room I think it is called) and whilst not huge, there was enough space for us, the portacot and toys and books. The kitchen facilities were practical and hidden away in a double cupboard out of our son's reach. The room was very clean and had a great feel about the place and the decor was stylish. The reception staff were really helpful and friendly. We were there whilst the tube strike was on so really appreciated the fact it is an easy walk to the museums. Definitely recommend the place, our only criticism was a slightly hard to use toilet flush which is so trivial it shows how impressed we were during our stay!
SM, 19 June, 2009
Comment taken from Tripadvisor
"Super Duper!"
We stayed @ base2stay in April 09 for 5 days. We must say, that everything was PERFECT! The rooms are trendy, clean, and modern, a little small, but at the end of the day, it is just a "base2stay". The bathroom is amazing, nice limestone tiles and lovely and clean. The shower was brill, lovely and powerful and everything you want in a shower.
The location is excellent, I personally do not think you can find another hotel closer to a main underground station (Earls Court) and lots of good restaurants in Earls Court too, but not loud, which makes a good nights sleep!!
base2stay is a cheap "no frills" hotel, which when you are in London, you won't be spending much time indoors anyway, so if you don't want a hotel restaurant, a swimming pool etc, then base2stay is the place to be!
Overall, we recommend base2stay and wouldn't stay anywhere else when in London
Thank you for the great hopsitality!
MJ, 18 June, 2009
Comment taken from Tripadvisor
"Very clean, comfortable, affordable"
My 13 year old and I stayed at base2stay for six nights in June 2009. The staff were very helpful and accomodating, the room and common areas were very clean, and it was affordable in an otherwise fairly expensive city. Very conveniently located one block from Earls Court tube, too. No room service, but very convenient food delivery options. Overall, it was great.
LB, 17 June, 2009
Comment taken from Tripadvisor
"Perfect for a family visit to London"
base2stay was absolutely perfect for our our family's first visit to London (my husband and I have been many times, especially me on business and a business expense account!, but this time we travelled with our 13 year old son). Our room was extremely well designed, exceptionally clean and fresh - the bathroom was spacious and new. The Earls Court neighborhood was easy to navigate and not too far from all the expected London attractions - nearby restaurants were reasonable (and the hotel provided special discount coupons for some). A Marks & Spencer Simply Food was a block away - we filled our kitchenette with juice, muffins and fruit for breakfast and snacks to much on before heading out to dinner. With the costs of travel these days, base2stay was a terrific value. I have already recommended it highly to my best friend and her family.
USEF, 16 June, 2009
Comment taken from Tripadvisor
"Great place"
I only stayed for a night at base2stay but I was impressed by the value for money. As I was with my teenage son, we stayed in the bunk room. It was small but had everything we needed and was impeccably clean. The hotel is really stylish and modern and I was impressed by the caring and friendly attitude of the reception staff. It's a lovely area of London and only about 10 minutes by tube to Victoria. I will certainly stay again.
SN, 15 June, 2009
Comment taken from Tripadvisor
"Brilliant base for sight-seeing in London"
We stayed at base2stay for two nights and had a fantastic time. The staff were polite, friendly and helpful. The room was plenty big enough for the three of us and was lovely, modern and very clean, it basically was everything we needed. The location is great, a few minutes from the tube and and nice area so that you feel comfortable coming back at night.
I would highly recommend this place to any one looking for good affordable accomodation in a great location and hope to go back one day myself!
ED, 15 June, 2009
Comment taken from Tripadvisor
"Top quality"
I just spent eight nights at base2stay and can only give it the highest of marks. The reception / concierge (everyone is extremely polite and eager to help with each and every inquiry) I hope Tripadvisor will allow me to say that Ashley is a real Aussie Doll. She is a true asset to the hotel.
House keeping is impeccable. Bathrooms are large and well equipped. Free WIFI is a pleasure. We stayed in several rooms during our stay, as we didn't book ahead and they have returning guests requesting specific rooms. Our favorite is L4 - quiet, spacious and has its own terrace with table and chairs. What a pleasure to find the kitchenette with fridge, micro wave, contemporary dishes and even clean up service. base2stay is an easy 3-4 minute walk to Earls Court tube and lots of bus connections.
Walking through the residential area is a real eyeopener. This is a very upscale neighborhood. We were very impressed with the large private parks for the individual areas. Lost count of them on our walk to Fulham Road.
M&S takeaway has great and varied prepared meals. Boots is close by as are lots of pubs and fast food places. If I do have one little complaint, it was the beds. Albeit, they were comfortable enough, I did feel the springs. Down pillows were a compensation - where do you find that?
ST, 14 June, 2009
Comment taken from Tripadvisor
"Great hotel met all expectations. I highly recommend to stay here"
My wife and I stayed at this hotel based on other reviews from this site and recommendations. We had an excellent stay! The staff are very friendly and accommodating. They helped us with directions, booking attractions, and useful tips about the city. The room was clean, safe, and pleasant. The hotel is very close to the tube stop Earls Court which is very convenient for getting around the city. There are numerous restaurants and pubs within walking distance of the hotel.
FB, 14 June, 2009
Comment taken from Tripadvisor
"Unbeatable value for money"
All the good stuff people say about this hotel is absolutely true. We were just passing through London for one night, our normal B&B was full and we ended up here. It was more expensive (£132) and didn't include breakfast, but this an excellent, spotless and well run place to stay. The room was well-planned, had everything you could need (including an excellent shower) and the staff works really hard to make you feel welcome.. So, if this is inside your budget, don't hesitate.
BT, 13 June, 2009
Comment taken from Tripadvisor
"A good London base"
Staff were helpful, hotel well-maintained & in an important enough location that was not too badly affected by the recent tube strike. Convenient stores nearby provide surprisingly decent microwavable foods, if you happen to be shocked by London restaurant prices. Would especially like to thank the gentleman at the reception who helped us out on transport alternatives during our stay!
BK, 13 June, 2009
Comment taken from Tripadvisor
"Great concept, perfect location, excellent value"
My husband and I stayed here June 2-9, largely based on Tripadvisor reviews. We couldn't have made a better choice for value, location and service.
We stayed in a standard double, directly behind the reception area. We arrived on an early morning flight and took the tube from Heathrow, arriving at base2stay about 9:30am. Though the room wasn't ready, they took our luggage and advised us to come back just after 11. We explored the area on foot, discovering that the Earls Court tube stop is no more than a 3 minute (really!!!) walk away, and that there are tons of cafes, restaurants, pubs, and food shops in the immediate area. We picked up a few groceries at Sainsbury's, had coffee in the in-store Starbucks, and then headed back to the hotel, to find the room all ready and our bags awaiting us inside. Though the room itself was quite small by American standards, it was well laid out. We stashed our two suitcases under the (wonderfully comfy) bed, and made full use of the closet area, which had several shelves, adequate hangers, and a small safe.
The built-in kitchenette saw lots of use; there is a small fridge, glasses, crockery and cutlery for two, a microwave, immersion kettle and a small sink. As others have mentioned, a toaster would be really helpful, and there seemed to be an electrical outlet which could accommodate one. We had breakfast in the room each day, which was very handy.
Our bathroom was large, and it seemed equipped for persons with disabilities, as there was NO shower door or stall, as such...just a walk-in area with 3 shower heads (a people car wash, as it were!) After a first disastrous shower with water EVERYWHERE, we learned to just use the middle shower head, and all was well. The towels and bath products were wonderful, and there was one large, and a smaller sink in the bathroom.
The staff at base2stay was terrifically helpful, especially when there was a glitch with the WiFi (which came in wonderfully handy.) It was the quietest room we have ever stayed in, and we slept better than we ever have at any hotel, which is saying a lot, as I generally don't sleep very well away from home.
Take advantage of the often significant discounts offered at local restaurants; we loved As Greek As It Gets, Strada, and Gourmet Burger Kitchen, and the discounts really helped, as food was generally more expensive than I had expected.
All in all, an outstanding choice; we would stay there again in a heartbeat, though we might try to spring for the superior double next time, for a bit more room.
DE, 12 June, 2009
Comment taken from Tripadvisor
"Great for families - none better"
This was the perfect base for our family trip to London. It is close to the tube and buses, it was comfortable, modern and clean, and a very good value for London. Instead of paying high prices for restaurant meals that our young children would barely eat, we brought in food from nearby shops, used the kitchenette in the room, and everyone ate well without the high prices. The staff was always helpful, for example they ordered pizza delivery for my son, and gave us travel advice.
FT, 10 June, 2009
Comment taken from Tripadvisor
"Loved this little friendly hotel"
We chose base2stay for our London trip based on Tripadvisor recommendations and were not disappointed. The location was excellent, it felt residential but was only a 3 minute walk to Earls Court Tube and close walking to High St. Kensington and local shopping. Our room was very clean and the beds were extremely comfortable. The room noise was minimal and the temperature was perfect. The staff went above the call of duty to meet our requests and needs. We felt the the price was reasonable and were pleased with the quality that we received! We will plan to stay here again on our next trip, we really can't recommend it enough!
AL, 9 June, 2009
Comment taken from Tripadvisor
"Great hotel in great location"
Came to London for the first time with my wife for two nights. The hotel is two blocks from Earls Court Station and we chose the hotel based on great reviews and were not disappointed. The room was in excellent condition as you can see in the pictures I've attached. You also have a small kitchen you can use. My wife and I preferred to go to a café near the hotel. At the front desk you can get coupons for restaurants in the area and recommendations for tours and places to visit. The front desk was really helpful.
I highly recommend this place to stay.
JA, 9 June, 2009
Comment taken from Tripadvisor
"Comfortable hotel with very friendly staff"
We stayed at this hotel for three days in May and 3 more in June traveling elsewhere in the middle. We had a delux room to fit all four of us. The location was perfect. We were very close to the tube and many restaurants and a few pubs. Our kids (21 and 18) got to go to nearby pubs alone. Anything we needed to do was a tube ride away. It was also convenient to the airport. The room was very comfortable and free wifi a plus. The staff gave us any info or comfort we could ask for. I'd recomend this place to anyone.
BNJ, 7 June, 2009
Comment taken from Tripadvisor
"Perfect base for a visit in London - definitely recommended!"
Went to London with 3 friends for the weekend and stayed at base2stay. The hotel is located in a quiet side street and within 3mins walking distance of Earls Court tube station.
Shared the room with 3 of my friends. The room was small but had everything we needed - small kitchenette, big bathroom etc. Every staff member we met was friendly and helpful. I'll definitely stay again next time I'm in London.
SE, 7 June, 2009
Comment taken from Tripadvisor
"Excellent base in London"
We have stayed here 6 or 7 times over the past 3 years. Without fail each visit has been positive. The rooms are decent, clean and the hotel is in a good quiet location. The underground connections are good and there are plenty of places nearby for a decent breakfast (which the hotel does not do). The staff are very friendly and prepared to help.
ET, 7 June, 2009
Comment taken from Tripadvisor
"Clean, comfortable & convenient - would stay again"
base2stay is within walking distance of several attractions, including Kensington Gardens, Hyde Park, and the Victoria & Albert Museum. It's also just a few minutes' walk from the Earl's Court station and access to most of London's tube lines. I liked having in-room internet access, a heated towel rack, a kitchenette, and plenty of restaurants nearby (some of which offer discounts to base2stay guests). Every staff member I met was friendly and helpful. I'll definitely stay again next time I'm in London.
PL, 3 June, 2009
Comment taken from Tripadvisor
"The place2stay"
I found base2stay during my last stay in London and after reading the TripAdvisor reviews, I decided to give a try. I was not disappointed.
The hotel is not located in the Centre of London. However, due to its great location on the Piccadilly tube line (Earls Court Station), you are 20 minutes from Westminster Abbey, 35 minutes from King Cross St Pancras Railway station (Eurostar) and 45 minutes from Heathrow Airport.
The people are the reception are great, very welcoming, even fluent in French.
I had the single room. For North American standards, it is small but so well designed and cute, that it is not a problem. It is spotless.
You have a small kitchen. You will find food on Earls Court Road (Marks & Spencer). The bathroom is also very clean, nice hot shower (you push a button ). Nice toiletries (same than in the Concierge suites in Club Med Cancun!).
The bed was one of the most comfy I ever slept in (5 hours jet lag helped). The room was very quiet. Plasma TV and Wi fi completed the nice hi tech notes. I passed next to a few hotels on Gloucester Road and Barkstons Gardens and they were not as nice.
I would go back in a heartbeat.
GM, 2 June, 2009
Comment taken from Tripadvisor
"Just as the name says"
base2stay is a clean, comfortable place to stay in London with kitchettes in every room. The ability to eat in and avoid going out for meals three times a day makes travel more relaxing and enjoyable. The staff are polite, helpful and accommodating and the overall value for money is probably the best in the city.
KT, 2 June, 2009
Comment taken from Tripadvisor
"A great spot to base yourself for a London holiday"
We had a great time at this hotel and the staff were friendly . It is two blocks from the Earls Court tube station . This is not in a touristy area . We like that some might not. It is a short walk to Hyde Park & Harrods. We would definitely stay here again.
STM, 31 May, 2009
Comment taken from Tripadvisor
"Superb staff, hotel - functional, affordable and conveniently located!"
base2stay is conveniently located near a major tube station (Earls Court) and also within walking distance of many attractions. We were able to walk to parks on some days and hop on the tube for sightseeing on other days. The room was small but very functional. We were not missing anything. The decor is very smart and clean and the room makes excellent use of space. The WiFi connection came in very handy too. Besides exploring London for the first time, what made our stay excellent is the wonderful, helpful, friendly and experienced staff at base2stay. You are welcomed immediately and will feel very comfortable to pop your head into the office to say good morning and good night. If you go, make sure to ask for Tony P. Not only was he friendly and knowledgeable, but it was important to him for us to enjoy our stay and for us to experience the best of London. We would definitely stay there again and recommend it to a friend.
HD, 31 May, 2009
Comment taken from Tripadvisor
"Best cost benefit in London"
London is not a cheap city, more when you looking for a good hotel and good location. Usually the prices get higher and service lower. This hotel was an amazing surprise. A friend of mine recommend me and I was truly impressed, not only for the service and location (outstanding) but for the size of the room and really affordable price.
The hotel stays in South Kensington, a block away from Earls Court subway. From there you can reach almost any place in central London. Around the hotel you find all sorts of food stores and pubs. Therefore, the unnecessary room service and restaurant that hotel has eliminated does not make any difference. Indeed, could be better (for the flexibility) and also cost.
Regarding the service, outstanding. Not a word to mention about it. I have travelled a lot on business purpose and stayed in even luxury hotels than this with a pretty worst service.
The room are recently refurbished spacious (at least the twin that I asked). all of them has kitchens and free internet available and are quiet (in large hotels you often listen doors closings, elevators, etc). This was not the case here.
Definitely I will be back to this hotel when I am in London.
AM, 30 May, 2009
Comment taken from Tripadvisor
"Excellent Service and Low Price!"
I stayed at this hotel for an entire month on a recent work-related trip to London and found it to be excellent! The quality of service, the cleanliness of the room, the Kensington/Earl's Court location, and the low price are the reasons I rate this as the NUMBER ONE hotel in London. I loved having my own little "kitchen in a closet" with a microwave, electric kettle, sink, and ice box. The new flat screen TV and the wifi were additional benefits. Again, I highly recommend this hotel to anyone who is travelling to London. Personally, I have been recommending it to anyone and everyone that I have been meeting on this trip which is work-related but includes leisure activities.
CJ, 28 May, 2009
Comment taken from Tripadvisor
"base2stay was comfortable & spotless, with wonderful service"
My wife and I checked in at base2stay on a week-day afternoon in late April. We had made the tube trip from Heathrow and the very easy walk from Earl's Court station to the hotel. Upon arrival we were greeted warmly at the reception desk and were delighted to find that we had been upgraded to a larger room. When asked for my credit card, I realised that it had gone missing. Calming my fatigued panic (we had other cards), I thought it probable that the card had been left at the Heathrow Express desk. A call was placed immediately by the young gentleman (Mr. A. P.) at reception and it was there..... secure. Normally, that would be the end of the story..... nice, concerned service, and I would trek back to Terminal 5 to retrieve my card. But the attention, at this point, rose above and beyond the call of duty. Mr. A. P. informed me that he needed, for personal reasons, to go later that day to Heathrow and would be happy to retrieve my card for me - I needed only to supply him with an authorization note and a bit of card information for security purposes. The next morning my credit card was slipped under our door...... and it was his day off!! That is service!
This wonderful boutique hotel, so convenient, and so quiet, is a perfect location for a London stay...... and everything is modern and new. Finally, and this is major...... the bed we had was unbelievably comfortable. We don't get to London often, but when we do come it will be base2stay for our stay.
KS, 27 May, 2009
Comment taken from Tripadvisor
"I will stay here again"
Without exception, the staff members are unfailingly pleasant and helpful. Proximity to Earls Court tube makes it easy to get where you want to go, and the local neighbourhood has decent shops and restaurants. You can also get to and from Heathrow by tube, which is quite a saving in cab fares. True, the rooms are small by American standards. My daughter and I managed quite well, and were comfortable. Give it a try.
NLY, 27 May, 2009
Comment taken from Tripadvisor
"Hidden gem"
We stayed there for a week end of April 2009 and we were very pleased to have found this lovely hotel. As opposed to many 3 star London hotels, this one is very clean, on the modern side, no old-fashioned stuffy-dusty feeling about it.
We appreciated very much the friendliness and helpfulness of the staff. Congratulations to the owner(s) for making sure the employees do not say ''no'', '' it is not possible'', ''we don't know'' but always try to be of assistance and help. Furthermore, we appreciated the way the room was spotlessly cleaned every day, including the kitchenette and the dirty dishes.
The hotel has a very good location, within walking distance to the underground station, small shops, supermarkets and an assortment of different restaurants and cafes. Hotel staff happily provides extra info about restaurants and even discount coupons for some of them.
We also liked and found useful the thick info folder in the room.
We stayed on the fifth floor in a standard double room. It was medium to small (which is not unusual for London), very efficiently put together and furbished though.
We will definitely return to this hotel for our future trips to London and we warmly recommend it to all those who need a clean, modern and comfortable 3 star hotel during their stay in London.
CS, 24 May, 2009
Comment taken from Tripadvisor
"Very comfortable stay, highly recommended!"
We stayed at base2stay for 5 nights in mid May 2009 with our 3 yr old daughter. Knowing how small London hotel rooms usually are, I had concerns before I saw our room. We stayed at Room #111 which was big enough to accommodate the 3 of us, the push chair and lots of suitcases. Uncomplicated simple design in the room & bathroom with new furniture & fixtures. The room was properly cleaned everyday, dishes washed and even we found toys, that were scattered around when we left, neatly organised and stacked in the cot! Team at the reception were extremely helpful with everything. Location wise it is 5 min walk to Earls Court tube (which is pram accessible :)) and from there you can go anywhere in the city. I sincerely believe this is a great hotel to stay if you are visiting London & are interested in museums as it takes 15 mins tops to walk to the Natural History/Science/V&A museums. Also it's close to Waterloo station if you prefer southwest countryside. Lastly, it is a child friendly hotel - no open plugs around in the room, high banisters in stairs, nice lift for kids .. very safe.
AL, 20 May, 2009
Comment taken from Tripadvisor
"The best in London"
We recently returned from a six-night stay at base2stay Kensington with our three children. The service and facilities were so great that we would not consider staying anywhere else next time we go to London. The staff were not only professional and polite, they went out of their way to assist us - and always with such a friendly attitude. The rooms are on the small side, but it's the centre of London so we expected that. My parents spent three nights at London's Waldorf before joining us, and they definitely preferred base2stay. The rooms are so clean and the power shower was wonderful. We honestly could not fault this hotel. It's such a great concept, I wish there was one in every city!
LB, 15 May, 2009
Comment taken from Tripadvisor
"40th Birthday Celebrations"
Three girlfriends and I met in London to celebrate our 40th birthdays. It's the first time we have got together without husbands and children in years! The hotel we found on the internet was superb. We all shared one elegant and well equipped room. Excellent facilities and very attentive staff. I wouldn't hesitate to recommend this hotel. Central location, lovely rooms and reasonable prices.
HS, 15 May, 2009
Comment taken from Tripadvisor
"Excellent hotel"
Guest Review Form, 14 May, 2009
"Excellent stay"
This is my second time at base2stay and this stay was as good as the first. It is a very comfortable hotel, with excellent service, exceptional value (for London) and a great location, walking distance High Street Kensington and on the District line. I highly recommend it.
UKT, 13 May, 2009
Comment taken from Tripadvisor
"Excellent"
I just returned from my stay on May 7th 2009 and it was wonderful. The hotel is 1 block from the Earl Court station. I had a single room, even though it was small you did not feel cramped at all. Nice things like the flat screen TV with internet, music, diming overhead lights, closet space, comfortable bed, full glass shower doors, nice shower head functions, and microwave, fridge, kettle, silverware etc, I wish I had stayed several extra days. It was a very comfortable hotel and very helpful staff.
BB, 12 May, 2009
Comment taken from Tripadvisor
"Friendly design, new (so clean), practical, well located"
Really friendly receptionist. Modern & Zen attitude design! Really good price. Well located: Earls Court on Piccadilly line. No food provided as each room has its small kitchen: quite easy & cheap!!!! Practical: kitchen, Wi-Fi, TV, air conditioning, laundry less than 8 hrs. Quiet and safe area.
MP, 11 May, 2009
Comment taken from Tripadvisor
"I have travelled through Europe and most of the time the room are small and the prices are high but this hotel was nice size, very clean and the price was very reasonable and the customer service is top notch."
Guest Review Form, 9 May, 2009
"A real base"
I really enjoyed this hotel.
I did have a slight problem locating the hotel, although it literally is just down the street from the Metro.
The only room left when I booked last minute was a bunk bed, which was not necessary as a solo traveller, but the kitchen and microwave in the hotel room is a major plus. I felt really comfortable being able to bring back and store food, and or heat it with the microwave. Maybe a bit too comfortable as I looked forward to being in the hotel!
The shower was really amazing after staying in several European hotels this one takes the prize. Free Wi-Fi was a great benefit as well. Only downside was no in house food, although the hotel goes out of their way to get you discounts and provide you other options.
You feel like home in this hotel, and I would have really liked to have stayed in one of the non bunk bed rooms.
LC, 8 May, 2009
Comment taken from Tripadvisor
"Great hotel"
I stayed in this hotel for 3 nights in February with work. Its very close to Earls Court tube station. The rooms are spotlessly clean. I stayed in a double room which was fairly small but the ambience and decoration made up for this. The shower room was a good size.
CP, 6 May, 2009
Comment taken from Tripadvisor
"Excellent in all ways"
Just came back from a 4-night stay with my husband and 4 year old daughter at base2stay. It was all that it promises to be on the site, every positive review is true. The reception people are lovely, check-in and check-out flawless, the area beautiful for first impressions of London.
The rooms are clean, look brand new with excellent bath facilities and huge fluffy bath towels, the bed had great linen but the mattress was rather on the soft side.
EK, 6 May, 2009
Comment taken from Tripadvisor
"Everyone was wonderful to us, but Tony Potter went above and beyond to relieve a stressful situation. I had 'lost' my Visa card - thought it might have been left at Heathrow. Tony called, it was there and he picked it up that evening and returned it to me the next morning - on his day off. Extraordinary! One can't buy such good will."
Guest Review Form, 1 May, 2009
"Everything was great; clean and comfortable and absolutely great staff"
Guest Review Form, 30 April, 2009
"No wonder base2stay continually scores well on Tripadvisor et al. Thoughtful, discrete and friendly service. Well situated, clean, comfortable and quiet hotel. I look forward to my return."
Guest Review Form, 28 April, 2009
"Great location, price and amenities"
Clean, efficient, great neighbourhood and great price for London, well-kept - spent six nights - had three rooms - for my wife, two daughters and their husbands - Staff were extremely helpful at every turn. Toilet facilities superb, great showers - tube stop (Earl's Court) on the line that goes directly to Heathrow. Highly recommend!
UKT, 27 April, 2009
Comment taken from Tripadvisor
"Great medium priced hotel"
I stayed in a bunk room which was all that was available. By London standards not badly priced at £119 but this would have been really cheap if there were 2 in the room. Despite being bunk beds they are very comfortable. More like single beds on top of each other than than kid's bunks. Room is simply but tastefully appointed. Bathroom is great with quality fittings, nice soap and shampoo and plenty of hot water. Room has a 'cupboard kitchen' which would be a cost saver if you could be bothered.
Earls Court is a great place to find a reasonably priced meals and only a stones throw from South Kensington where there are also loads of restaurants. It is also well situated for the V&A and Natural History Museum. Only possible downside is that the hotel does nothing other than accommodation. No bar, no dining room, no breakfast etc.
Book well in advance - it is often full, especially if there is an exhibition at Earls Court or Olympia.
JK, 27 April, 2009
Comment taken from Tripadvisor
"Honestly the best staff I've ever encountered and a wonderful experience"
My mother and I stayed at this hotel for 10 days and every single day I had a great conversation with someone on staff and I am still amazed at the experience. I can honestly say I've never encountered such sincere, dedicated, enthusiastic staff in a hotel. Never. This hotel honestly deserves a very extensive review and after writing only a little of what I have experienced I've realized that it needs so much more, therefore I have published a very extensive review of the hotel on my blog (http://artisus.wordpress.com) and have condensed my review below.
The Pros:
-Absolutely AMAZING staff (Vinny, one of the supervisors, and Anthony, one of the evening/morning clerks were always particularly accommodating)
-Staff was open to negotiation (I was able to negotiate a slightly lesser price because of the length of my stay; and Vinny was able to negotiate my mother and I a discount on massages which he booked for us- the discount was small but worth it)
-Bed was EXTREMELY comfortable (We had a king size bed because any doubles had been previously booked and our second day in London we stayed in bed until 3 or 4 because it really was that wonderful)
-Shower absolutely DIVINE (though if you panic and are turning the right hand knob and wondering why nothing is coming about don't fret and call for the handyman, which is what we did, it's apparently a "mixer" so all the water is controlled only through the left knob... it was unexpectedly 'high tech') and they provided shampoo/shower gel (an interesting combo in my opinion) smelled really good!
- In a really great, quiet location but very close to anything "happening" (Kensington High Street is about a 7-10 minute walk; Earl's Court Tube is about 1-2 minutes stroll; restaurants are abundant)
-(and to prove myself an honest fanatic) The staff, the staff, the staff, the staff! I can't even describe it properly but I've stayed in some very expensive, very luxurious places before and have never encountered staff so honestly enthused at the idea of booking me a tour or massage or theatre experience. I give the staff two thumbs WAY up and would say that their gentility was the best thing about my trip.
The Cons (yes, there were a few but all very, VERY minor)
-The toilet paper roll, I'm sorry to say, was mildly annoying. It is not covered and therefore when you unroll a sheet the entire thing flies across the bathroom
-There wasn't much hanging space except for in the closet (which probably makes me sound silly but if you have a purse or two, or a coat or sweater that needs to be ready for the parting, you might not find it so silly)
-The hotel does not provide wash cloths/face cloths unless requested and even then they may only give you one as they don't stock many
-To make for a more impressive and attractive entrance the housekeepers short-sheet the side of the bed (at least for a king-size) furthest from the door. And I mean SHORT-SHEET; there was about a forearm's length of duvet wrapped at the foot of the bed and absolutely NOTHING hanging gracefully off the edge furthest from the door. It may look pretty, but it's annoying if you're on the 'wrong side'.
Recommendations for Eating:
base2stay does have some discounts for nearby restaurants. Our favourites, which we visited several times were Strada (Italian food with a 20% discount), and Balan's. We did, however, greatly prefer the Balan's on Kensington High Street than the one off of Earl's Court Rd. The one on the High Street had friendlier staff, a cleaner atmosphere, and was much quieter. (If you go to Balan's try the "Bakewell Cherry Tart"- I don't know what it was made it so good but it was DELICIOUS)
If you're looking for some English "tea and scones"- which I noted during my trip is a fading indulgence- try "The Muffin Man" which is on Walker Street off of Kensington High Street by Marks & Spencer's. The scones are absolutely delicious. Also, EMI records has a building just across the street so you may see some celebrities if not their Hummers (a Hummer in London seems so out of place!).
As for chocolate, which is what my mother and I always indulge in, the best place is Thornton's (in our opinion). We prefer it because they had a greater selection of dark chocolates and let me tell you I bought 5 bags of their "Cherry Almond Fudge" to bring back with me because it really is that good. The closest one to the hotel is on Oxford Street, where lots of people go for it's shopping experience.
Recommendations for Spa Treatments:
My mother, who has fibromyalgia, and I inquired at the front desk when we checked in about massages. They have a 15% discounted partnership with "Simply Fab Company" which sounded very sketchy to me at first. The perk with this company is that they come to you. We both opted for 90 minute Swedish massages and the front desk (Vinny specifically) booked it for us and managed to haggle back 7 pounds for us, which may not seem like a lot but everyone's watching their pennies these days. The masseuse was named Gretchen and she was absolutely AMAZING. I don't like deep-tissue things (terribly ticklish) but that was honestly one of the best, if not the best, massages I've ever had. So I do recommend the peculiarly named Simply Fab Co (www.sfcstyle.com).
In conclusion, I highly recommend this hotel and will definitely be staying there again if the chance arises. I hope that you try it if only to encounter the staff and see how really astounding they are.
AT, 25 April, 2009
Comment taken from Tripadvisor
"Sleek, minimalist, central...and affordable!"
I have stayed at this modern and ultra clean hotel twice since it opened. It is exactly what I am looking for in a London hotel - a clean, no-nonsense, well-located place which meets my budget. It's perfect for those travellers who don't plan to spend much time lounging in the hotel room for hours on end - but rather are looking for somewhere to leave their suitcases and crash at the end of the day. The beds are very comfortable and all of the facilities still seem brand new. The staff is very friendly and helpful.
BF, 24 April, 2009
Comment taken from Tripadvisor
"Comfy and full of amenities!"
I stayed at base2stay for five days at the end of a long stay in England. They were wonderful from the moment I arrived. My room was super comfortable, the kitchenette was stylish and well-appointed, and the staff couldn't have been more helpful. There were three supermarkets within a two block radius, so I could stock up my fridge and make lovely meals. But there were also tons of pubs and restaurants in the area if I wanted a night out. It's within walking distance to the V&A and the British Museum and the Museum of Natural History, close to a great gym, and a block from the Tube. And did I mention the post office on the corner? I love this place and its staff!
AN, 24 April, 2009
Comment taken from Tripadvisor
"base2stay is the place to stay"
I would truly recommend this stylish hotel to anyone going to London on a budget. My husband, daughter and myself had a very pleasant 6 night stay (April 2009) in this hotel that is exactly as shown in Internet. The elegant décor, comfortable triple room, spacious bathroom for London standards and well designed mini kitchen made our six night stay a most pleasant one. However, the real asset of base2stay is a very qualified, efficient and well trained staff always ready to assist us with tourist information, tour bookings and theatre tickets among other things; they also did our electronic flight check-in, amazing! On top of this, the location is great, a quiet charming neighbourhood but at 3 minute-walk from the tube station and a very convenient commercial area with little restaurants, pubs, places to buy food, pharmacy and anything you may need. In sum, a wonderful choice, I would definitely repeat the experience.
VU, 23 April, 2009
Comment taken from Tripadvisor
"Clean, simple, friendly and hip"
We loved this place. My boyfriend, 15-year-old son, and I were in a lower-floor room with a king bed and a single. Everything had a kind of cheerful, efficient, fresh white feel about it. The beds were very comfy and we had a little kitchenette and a FANTASTIC shower. The location (Earls Court tube station) couldn't have been more convenient and there's a lovely park and neighborhood surrounding the hotel. It's not a chic neighborhood but it feels as if real people live there, diverse, busy, working people. There are no frills to this hotel - no coffee or breakfast in the morning, no tea in the afternoon, no sherry at evening - but it doesn't matter. The most outstanding aspect of the hotel was the staff. The people at the front desk couldn't have been nicer or more helpful, going out of their way to secure us tickets to a Chelsea game, to print out boarding passes, to be genuinely cheerful if we had a question or need. We really really liked them and all decided we would stay in exactly the same place next time. Although our room was on the lower floor, looking out at an alley, it wasn't unpleasant. I imagine there are wonderful rooms to be had on upper floors. Since you won't trust my review unless I think of a few negatives.....I wish there had been separate overhead reading lights for each bed, so we didn't have to have the entire room ablaze for my son to stay up studying. And, the doors between hallways shut noisily because of the mechanism making the halls fire-safe. But they slam occasionally. But all in all, these were minor infractions that I had to wrack my brain to come up with. Excellent hotel, good rate, I believe, for central London.
MP, 22 April, 2009
Comment taken from Tripadvisor
"Shhhh...let's keep this place our little secret...this place is AWESOME!"
I loved base2stay. From the moment I checked in until I picked up my bags to leave I was provided with excellent service from the outstanding staff at this hotel. They are happy to provide helpful information on how to get around London and other tips to make my stay at their hotel more pleasant. I even saw a staff member run a block from the hotel to catch up with two guests because he'd heard from another staff member that they were looking for a church to attend Sunday mass. Talk about going above and beyond! HUGE bonus points to the staff for allowing me to print my boarding pass at the reception desk. It's certainly the little things that make a big difference. The hotel is well-situated about a two minute walk to the Earl's Court tube and a five minute walk to Gloucester Road tube. I was able to easily navigate my way to the places I needed to go from these tube stations. The rooms were exactly as pictured on the website. I was in a single room. It was smallish but so well designed that you don't feel like you're in a small room. My luggage stowed easily under the bed. There was a desk, closet and completely outfitted kitchenette. Housekeeping even does your dishes for you each day. There are many stores nearby where you can get food items to prepare in the kitchen which helps save money in such an expensive city. The room was clean and the beds were comfy. The bathrooms were large for what I would've expected for a single small room. I thought the push-button shower was very cool and really appreciated the towel warmer. Speaking of towels...what a relief to finally stay in a hotel that provides adult-sized towels. The bath sheet sized towels were a nice touch of luxury in what some would call a budget hotel. The hotel provides free wireless internet that was very reliable during my stay. There's a flat screen on the wall where you can also use internet if you didn't bring a laptop and you can get movies for £2. I would've liked to have been able to adjust the positioning of the TV but, hey, that's my only complaint about the room. I really loved this little hotel. Kudos to the management and staff for providing such excellent service!
JP, 20 April, 2009
Comment taken from Tripadvisor
"Very thoughtful and courteous staff. Thank you."
Guest Review Form, 19 April, 2009
"I would like to keep it a secret...but..."
I would like to keep it a secret, in fear that it may become too popular and create a different hotel (although, if they stick true to their philosophy, it will remain the same)...which is WONDERFUL!!!!
The location is perfect for anyone loving the central city of London....and extremely perfect for the first time visitor. The convenience to Earl's Court tube as well as the local pubs, cafes, shops, and wonderful "community feeling" of the area could not be beat.
The hotel will NOT disappoint you...the rooms are true to the web site...the mini kitchen is perfect and very handy....the beds very comfortable...the bathrooms modern and the showers are like a massage.
We took out three different rooms for the group who traveled with us. ....Standand double, a Double/King, and a Deluxe (a dream come true for four people).
The staff was helpful and fun...we hope to return to London in the near future and will stay no place else but base2stay!
TW, 14 April, 2009
Comment taken from Tripadvisor
"Great place to stay"
My oldest daughter and I used base2stay as our base while visiting my youngest daughter who is studying abroad in London for the semester. We stayed in one of the hotel's bunk bed rooms and found it to be very comfortable. It was so nice to have a refrigerator in our room and there are plenty of places close buy to buy things to stock it with. The location is so convenient to walking to many nearby attractions and restaurants and there are many tube stops close by too. The reception staff was very helpful and allowed us to store our luggage after we checked out so we could do some more sightseeing before catching the tube to the airport. All in all a very nice place to stay.
VA, 13 April, 2009
Comment taken from Tripadvisor
"Not in my 20's anymore, but still want to see the world."
Place was perfect for my needs. Pictures posted here by other travels portray the rooms accurately. I had no surprises. I could've stayed in a hostel or lower end B&B and dealt with the small inconveniences for a lower price -- but I didn't have to. I'm a bit older now with some money and willing to spend it for the guarantee of privacy, my own toilet, hot water. Small single room. Clean, modern and tasteful. Stocked the fridge with fruit cups and yogurt from the nearby Marks & Spencer for breakfast. Drank the provided tea and coffee in the neat little kitchenette. Then left for the whole day to sightsee and have fun. Came back at night. Watched the telly. Showered. Slept. I did miss after a few days encountering new people at breakfast like you would at other places.
GM, 13 April, 2009
Comment taken from Tripadvisor
"Great 'Base Camp' for seeing London on a budget!"
We stopped in to Portsmouth for a liberty port with the US Navy and wanted to see London on a short schedule and tight budget. base2stay proved to fit the bill quite well. We were able to get a room for three of us for a little over $100 USD each.
The location was a little off the beaten path in the middle of a residential area so it was quiet and not overrun by tourists. The good news was that it was within a couple of blocks of a tube station which carried us pretty much anywhere we needed to go with an all day pass.
After seeing some of the hotels friends were staying in for twice the price in downtown London, we definitely realised we got a great deal on a relatively well appointed room! We would stay here again.
JS, 13 April, 2009
Comment taken from Tripadvisor
"Clean, modern rooms - large for London standards"
I stayed in base2stay for 1 night with friends for a night out & was impressed. Clean spacious rooms & friendly, helpful staff. The rooms are self contained with fridge, microwave, sink & crockery & there is no restaurant or bar, but usually hotel restuarants in London are overpriced & poor quality, so you're better off venturing down the street to one of many restaurants. Within about 3 mins walk from Earls Court Tube station, off the main street so nice & quiet area. Highly recommended & will definitely go back.
RC, 13 April, 2009
Comment taken from Tripadvisor
"Very pleased with everything"
I was not familiar with the name, so I based my decision on the website and Tripadvisor recommendations alone. I am happy to report that the decision was a great one! My whole family, husband and two children, enjoyed the accommodations and would return in a moment. The location was perfect, just close enough to restaurants, the Tube, etc.. but not too close. Our room was spacious and very clean. The staff was very friendly. Our family had the room at the front of the hotel, which was a little noisy because of the street traffic in the morning, but we weren't lounging about anyway. Things to do, places to see! There were many good restaurants right down the street, but after one delicious dinner out, we spent the remainder of the evenings dining on our own creations purchasd at Simply Foods, down from the Tube. It was much more economical and relaxing for the kids. Overall, the hotel was great and I would highly recommend it to any of our friends.
SF, 12 April, 2009
Comment taken from Tripadvisor
"This is my fourth stay so it goes without saying that I'm very happy with the hotel. I'll be back!"
Guest Review Form, 11 April, 2009
"Thanks for helping us obtain a hire car at short notice"
Guest Review Form, 11 April, 2009
"I would highly recommend this hotel and definitely would come back. Besides the nice clean, quietness and great mini-kitchen, the hotel's best asset is the qualified and very efficient staff and customer service. Excellent really!"
Guest Review Form, 11 April, 2009
"Excellent place to stay - clean, modern, comfortable and very well fitted. Nice area and close to tube station. Fantastic value."
Guest Review Form, 9 April, 2009
"Very friendly and helpful staff, great location, lots of local restaurants to choose from close by, very convenient location with easy access to the Underground."
Guest Review Form, 8 April, 2009
"Easy access to transportation anywhere on the continent. All hotel staff were knowledgeable and helpful. People in the area were very friendly."
Guest Review Form, 8 April, 2009
"A great base for a London stay"
I stayed at base2stay for two days for a business trip to London. Overall I'm extremely impressed.
The hotel is located literally a few minutes' walk from Earl's Court station, which makes it very accessible from Heathrow Airport and Kings' Cross/St. Pancras station via the Piccadilly line of the London Underground. The vicinity of Earl's Court station has a number of shops and places to eat. While transport links are good, the hotel is located in a very quiet street.
I stayed in a single room on the lower ground floor. At first I was worried that I'll be below the ground level, but it turned out that this room is at the ground level at the other side of the hotel. The single room is very small, but exceptionally well laid out. It has a very comfortable single bed, a small desk, a wall-mounted flat screen TV, a wardrobe, a kitchenette and a bathroom with a huge shower cabin. The design of the room is very elegant and modern, something that I really liked.
I was particularly impressed by the kitchenette which is hidden next to the wardrobe. It has a full set of plates, cups, glasses and cutlery for two people, a sink, a small fridge and a microwave. All of this make the hotel room seem more like an apartment. There are Sainsbury's and Waitrose supermarkets nearby, so it is extremely convenient to buy food there, heat it up in the microwave and eat in the room.
There are also a number of options for internet access. If you don't have a laptop with you, it is possible to access the internet via the TV. It's a bit cumbersome to use sometimes, but great to check e-mails. With a laptop there are even more options. On arrival you get a code for Wi-Fi access, which gives you a limited amount of time. The next day you get another code. Wi-Fi access can sometimes be a bit slow, so for heavy duty internet access it is possible to buy access to a wired high speed internet connection, which is indeed fast enough for most purposes.
The room was exceptionally clean and well-maintained, as is the hotel in general. The staff were always very friendly and helpful.
Overall I had a very enjoyable stay, and will definitely visit again, and would recommend this hotel to anyone.
SP, 6 April, 2009
Comment taken from Tripadvisor
"Will definitely stay there again. Great value!"
SK, 5 April, 2009
Comment taken from Tripadvisor
"pleased2stay"
My husband and I had two four-night stays here in March while traveling in England and Scotland. From start to finish our experience was positive. Reservations were easy to make on their website. We arrived at Heathrow, followed the signs to the Underground, bought an Oyster card and made our way without a hitch to Earl's Court station (where there is a ramp to the street for folks with luggage). From there, it was just a block and a half walk to the hotel.
We were assigned to room L-3, which is at street level (two windows face the "mews" - a quiet, gated block-long street). The queen bed was very comfortable; there were two bedside tables, a good-sized closet with shelves, hangers, and safe; a kitchenette with sink, microwave, dishes and glassware, and a mini-fridge (move the shelf and you have room for a ½ gallon of milk, juice, bottle of wine, leftovers, etc). We took advantage of the kettle and ate breakfast in each morning, using the coffee/tea they provided, making instant oatmeal or purchasing breakfast goodies from one of the excellent food shops nearby (Marks & Spencer, Sainsbury, etc.). There is suitcase storage under the bed, but not if you have two 24" suitcases, as we did. However, this room has lots of nooks and crannies which worked just fine. Air conditioning/heat responded promptly and the windows open a little to let in fresh air.
The wide-screen TV with several channels (inc. BBC and Sky News) also offered internet access using a simple-to-master system with the TV remote and a keyboard - this was a great time-saver unless you really needed to listen to voicemail or do a lot of printing. The bathroom in this room was well thought out - a towel warming rack, lots of counter space to spread out toiletries, a shower head that delivers, large towels, and some nice shampoo and soap.
Our second visit started in room G-12, which is a little smaller. When L-3 became available, we moved back there. Both rooms are excellent value for the price, and we wouldn't hesitate to recommend base2stay or stay there again ourselves.
Staff at this hotel are first-rate, reflecting management's philosophy (see their website). We are grateful to General Manager Nassar Khalil and those we met (including Amie, Ann, Adam, Vinny, Lucy, Jack and Ahlam, as well as the fine housekeeping crew) for helping make our visit to London memorable.
SO, 4 April, 2009
Comment taken from Tripadvisor
"Really enjoyed our stay! Hope to be back."
Guest Review Form, 4 April, 2009
"You get the impossible with base2stay"
We loved this hotel! I must say when we travel we look for the impossible, or should I say almost the impossible. We wanted an affordable hotel without compromising luxury. It needed to accommodate a family of 4 to one room and hopefully in local area with great access to all of London. We found this in base2stay! The rooms are modern with a luxury feel. They have tall ceilings, flat screen TV with free internet use and Wi-Fi. They even come with a very small mini-kitchen that proved to be well appointed and efficient. The bathroom was great, the heated towel bar a nice touch. The kids slept in single beds converted out of chairs, a bit small but heck teenagers can sleep anywhere! We stayed in L-1 that had two doors that led out to a patio, an added bonus. The Kensington location was perfect with very easy access to all of London by way of the tube. It is a upscale residential area filled with great people and local restaurants. Nice to come back to after sight seeing the tourist areas all day! The hotel staff was superb from any guidance we needed to requests that were asked. We like to seek out local restaurants with really good food, the staff recommendations never let us down! During our stay we did experience a power outage that impacted the water system. This was out of the hotels control, but they were very responsive in obtaining a generator and even gave a credit on 1/2 the room rate for the day. With the given circumstances, I actually felt bad for the staff. If you want a hotel with pools, restaurants and a fitness center this is not the hotel for you. But, if you want affordable luxury in a great local location with easy access, you will not be disappointed!!
WW, 3 April, 2009
Comment taken from Tripadvisor
"My new place to stay in London"
The room was nice, the bed was very comfy and the duvet was nice. Our room had a sink, microwave, and fridge which came in handy. The bathroom was large, bright, and clean. The staff was awesome, very helpful and friendly. The entertainment system in the room was great as well with all the music and movies. They have arrangements made with local restaurants to give discounts which was nice. The hotel is about a four minute walk from the Tube and a 10 minute walk from a few different grocery stores...this place absolutely rocked and I'd stay here again in a heartbeat!!
LS, 2 April, 2009
Comment taken from Tripadvisor
"Great weekend"
The hotel upgraded our room to a superior one for free! The room was nice, elegant and spacious. Very silent and great location. Plenty of good restaurants within 500m. We will come back.
SI, 30 March, 2009
Comment taken from Tripadvisor
"The receptionist let me check-in early and that was tremendous having come from abroad! It was nice to have a clean room and wash up upon arrival."
Guest Review Form, 30 March, 2009
"I always stay here in London"
This place is a gem. Very modern, chic,clean, quiet, well-equipped, and moderately priced. Kind of a zen feeling to the rooms. And close to Gloucester and Earl's Court underground stations.
DB, 25 March, 2009
Comment taken from Tripadvisor
"Stylish little gem near Earls Court station"
This hotel is stylish, affordable and the perfect base for business or a city break. The interior is done with an eye for detail, unlike the big chain hotels without style. It is just what you need. No breakfast included, but neatly self-catering unit in each room, with fridge and microwave, wine opener, cutlery glasses, water boiler and etc. all at no extra cost. Shops nearby to shop for breakfast at your own time and leisure. Wireless internet and digital guide included. Location: 3 minutes walking distance from Earls Court tube. In 13 stops you are at Heathrow on the Piccadilly line. Earls Court has a lift, so no carrying your luggage up and down stairs or escalator at tube station. Near exhibition centre, Science museum. etc. The staff are always ready to help, just buzz if you need them to help with your luggage up the front stairs.
HO, 24 March, 2009
Comment taken from Tripadvisor
"Brilliant! Everything was fabulous. Perfect haven after long days walking around the city."
Guest Review Form, 24 March, 2009
"Thank you very much for a great stay in an awesome place! We will be back!"
Guest Review Form, 23 March, 2009
"I would like to thank you for a very satisfying stay here."
Guest Review Form, 23 March, 2009
"Nice and quiet neighbourhood with the convenience of the tube. Am pleasantly suprised by the cleanliness and facilities in the room for the price we pay. We will definitely return!"
Guest Review Form, 22 March, 2009
"The perfect hotel in London"
A great stylish hotel. Very convenient (walking distance of Earls Court Tube station on both Piccadilly and District lines) and residential location, with many good restaurants nearby. Clean and modern room, immaculate bathroom, convenient mini-kitchen, and very friendly and helpful staff. In addition free internet access and a music box of about 1500 tracks!
This was our 2nd stay at base2stay, and we will not search for another hotel when in London.
RM, 19 March, 2009
Comment taken from Tripadvisor
"Excellent hotel, great location, friendly staff"
Gust Review Form, 18 March, 2009
"Clean, comfortable & clever"
We stayed with our 3 teenagers and had a brief but very comfortable stay. The rooms were brilliantly equipped, comfortable and clean and the staff very friendly. Will definitely book in again.
JB, 17 March, 2009
Comment taken from Tripadvisor
"Great place to stay at an excellent price. The room is very nicely furnished with comfy beds. I will highly recommend base2stay to anyone staying in London!"
Guest Review Form, 17 March, 2009
"Will be highly recommending this fantastic hotel to friends! Thank you."
Guest Review Form, 16 March, 2009
"Highly Recommend"
No complaints...
Had an enjoyable and comfortable stay at this hotel. It's quiet, clean, new, and modern. The staff were pleasant and helpful with questions. I spent 3 days in London shopping on Oxford Street and Covent Garden, both areas are easy to get to from the hotel using the tube.
Getting to the hotel from the airport using the tube was unbelievably easy and cheaper than taking a taxi. The Piccadilly line will take you to the hotel with no transfers. Once you arrive at the Earl's Court tube stop, there is an elevator - a plus with luggage.
The hotel is a short walk from the tube stop (make sure to leave through the Earl's Court exit, the Warick Road exit). On the same street as the tube stop there are numerous restaurants, pubs, food shops/markets, pharmacy, post office, internet cafe... anything you need.
I stayed in the single room and felt the size was just right for me. Not as small as I expected based on previous reviews. It was very clean and cosy. Loved the mini kitchenette - includes a sink, microwave, fridge, teapot, dishware and utensils. Also loved that I could control the temperature in the room. There is internet access and movies available for 2 pounds. Nice bathroom, was a good size with a towel warmer.
I plan on staying here again when I return to London.
NYCP, 9 March, 2009
Comment taken from Tripadvisor
"Excellent stay, we'll be back"
Very nice hotel, conveniently situated in Kensington, close to lots of restaurants, pubs, a bakery and mini market and a 5 minute walk from Earl's court tube station. The area is safe, so you can move by foot even in the night. In the room there's a little kitchen where you can prepare coffe, tea, or have a fast meal.
I found the room incredibly clean and I think the price is appropriate for the service the hotel provides. I would absolutely come back!
OPR, 9 March, 2009
Comment taken from Tripadvisor
"Because of my husband's health, we really appreciated the kitchen accomodations, that was one of the main reasons we chose this hotel."
Guest Review Form, 10 March, 2009
"Fantasic - wish I could stay longer and will be back"
Guest Review Form, 8 March, 2009
"Brilliant place to stay"
We spent 3 days in London to celebrate my husband's birthday so we were out a lot of the time. However this is just the most wonderful place to base yourself. It's quiet but 5 mins from tube. Small clean rooms, flat screen TV, little kitchen with microwave, great shower in bathroom- in fact everything you could need in a small space. Rooms were cleaned every day to a very high standard, staff were helpful and pleasant. Can't wait to stay there again and would recommend to anyone who wants a nice place to base themselves.
RP, 4 March, 2009
Comment taken from Tripadvisor
"I have stayed here several times and have forward bookings for May 2009. I run a small business, so when travelling I look for high quality combined with value and I find this in base2stay. I've promoted your concept to other business people I know who visit London regularly. You deserve to do well!"
Guest Review Form, 4 March, 2009
"This is great. Will happily use again."
Guest Review Form, 4 March, 2009
"First class value for money. Good location. Staff discreet/not intrusive. Brilliant stay, will be back."
Guest Review Form, 1 March, 2009
"This concept is genius. Room and staff are five star, access to Earls Court tube (one block), restaurants, gym superb - you get meaningful choices as guest! Also, wait-staff at local restaurants (which provide guests with discounts) love the guests and chat as old friends (not just a cash-machine!)."
Guest Review Form, 28 February, 2009
"A great base to stay in London"
We stayed at base2stay for six nights in February and it was definitely the cleverest and best hotel we've stayed in so far in London (this was visit nr 19).
The location was great. It was very easy to get to all central London destinations and there were also great restaurants and supermarkets near by. The street was astonishingly quiet and we couldn't hear the traffic (if there was any on the quiet street) in our room.
The room was smallish but very well organised (we never travel light and still had room to our two large suitcases and to move around). The mini-kitchenette was really useful. We made our own breakfast every morning with food from the supermarket. Hotels with breakfast of the same rating were a lot more expensive and still the breakfast isn't usually that spectacular. The contemporary styled furniture was good and clean and the room was comfortable and exceptionally clean. The shower was also very good.
The staff was friendly and helpful. It almost felt like you were staying in a flat rather that a hotel since you didn't see a lot of people in the hotel corridors, the lobby etc. But you still got the benefits of a good hotel like you could leave your suitcases at the reception if your flight was later etc.
One of the best features at base2stay is that you get internet on the TV in the room and it was very easy to use it. The hotel's website was really informative as regards restaurants, shops etc in the area and the internet is almost a must while travelling.
The staff was really helpful with booking seats on flights etc if you needed help.
base2stay is definitely our base when ever we travel to London. Reasonably priced, the rooms include all you need from a fridge to a microwave oven and the internet as well as a comfy bed. What else does a traveller need?
TFF, 28 February, 2009
Comment taken from Tripadvisor
"Excellent value for London"
base2stay is a modern, clean hotel based in Kensington. We picked the hotel based on price and reviews, we were not disappointed. Check-in was easy and quick, the room was small but most rooms in London are. The room was modern with all the essentials (tv, kettle, fridge...etc). The hotel is only a 5 minute walk from the tube station which is fantastic. When staying in London I would not hesitate to book this hotel again."
CJ, 27 February, 2009
Comment taken from Tripadvisor
"Great feeling, clever solution (bed, kitchenette)"
I joined my partner who was in London for business, for the weekend. We knew the vicinity from previous visits, and liked it because of its atmosphere, nice strolls, shopping, dining and Piccadilly line service. So we searched for another hotel in the same area and thanks to Tripadvisor we found base2stay. Clean room, small but with clever solutions (high bed with space below, kitchenette including all you need including even microwave, cleaned up by the housekeeping staff every morning), proper desk, TV with radio and movie on demand functions. Everything very clean, modern appeal, state of the art. Only thing I disliked was the window that is 19th century - but with blinds and curtains closed it was ok. Staff booked a table in a Greek restaurant nearby for us, great experience and we got 20% discount because being guests of base2stay.
SG, 24 February, 2009
Comment taken from Tripadvisor
"The mini kitchenette was super! Your website was really useful and the internet in the room was really good. Thanks!"
Guest Review Form, 21 February, 2009
"Wonderful, caring service"
I stayed twice at base2stay during January and February, 2009. I found the customer service attitude from everyone I dealt with to be outstanding! The property is clean, well kept, compact, and easy to stay in. I especially liked the maid service that included washing up the dishes and kitchenette utensils. I recommend this to anyone looking for a very luxurious budget hotel.
NMF, 15 February, 2009
Comment taken from Tripadvisor
"Love the kitchen!"
Guest Review Form, 12 February, 2009
"First class work - fantasic facility - do not compromise - base2stay every time"
Guest Review Form, 6 February, 2009
"Very happy with base2stay"
My daughter and I stayed at base2stay during Thanksgiving week. We were in London to celebrate her 16th birthday. I could not have been happier with our accomodation. We stayed in a bunk bed room. I was a bit disappointed at check in to be directed downstairs. Oh no, I thought, a dark basement room. Wrong! The room had French doors at the far end that opend to a tiny courtyard, giving the room natural light and a feeling of space. In nice weather, the table and chairs would be perfect for enjoying a drink or even a meal heated in the in-room kitchenette.
The room was very small, but also very well-designed, making the most of the space. Everything was very modern and kept clean. The closet was small, with an area to hang clothes and several shelves since there is not a bureau. There is also a desk and an easy chair. Interestingly for such a small room, the bathroom was a very decent size with attractive fixtures and a great shower. Free internet access is available via the wall-mounted flatscreen TV. It was a little difficult to get used to, but it does the trick for checking email or the location of a restaurant, etc. Not as good as one's own laptop, but nice not to have to schlep it along!
The kitchenette is very convenient, containing a mini-fridge, a sink, a microwave, a wonderful English electric kettle and a remarkable array of dishes and serving pieces, even including a breadboard and corkscrew. It was great for a light breakfast and snacks. Although everything needed for heating ready made meals is available, there is really no where to eat comfortably unless the weather is pleasant and meals are taken in the courtyard.
The location couldn't be better. Just a three minute walk from the Earls Court tube station, all of London is an easy tube or bus ride away. Earls Court Road itself is a very "real people" place, with lots of British chain restaurants, local pubs, a Simply Foods by Marks and Spencer as well as more basic grocery stores, a Boots pharmacy, and so on. Even though the area is full of converted mini-hotels and B&Bs, the atmosphere was not really touristy...more like a lot of visitors hanging out in a regular neighborhood. base2stay is located just far enough away from the busy street to be quiet. We felt very safe no matter what time of day or night we were out.
I paid £95 per night for our room, which given the price of London hotel rooms was more than fair for the quality of the accomodation. I am never sure how many "stars" to give a place like this. On one hand, it's not the Ritz. On the other, it doesn't pretend to be! I gave it four because I don't want to be misleading, but it is five in terms of what it claims to be. I can say that I woud happily stay here again on my next trip to London.
SM, 31 Janaury, 2009
Comment taken from Tripadvisor
"Great spot, great price, great hotel"
base2stay is a great concept. Neat, tidy, functional and it looks great. Free internet, little fridge, microwave and kitchenette. Awesome location. All the staff friendly and helpful. It was everything we needed, in a great location for subway and restaurants and supermarket. Good rates.
MSA, 31 January, 2009
Comment taken from Tripadvisor
"Location, price and design"
Believe the positive reviews. We liked the location (near tube and restaurants), the price and the quiet street. Well designed. Great power-shower (lovely shower-soap). Smart kitchenette with a microwave, fridge, sink, kettle, tea and coffee. Good flat-screen TV with internet. New films only £2. Will be back in July.
PK, 26 January, 2009
Comment taken from Tripadvisor
"I'd recommend a friend"
Very pleasant helpful staff, beautifully clean room, quiet; all very acceptable.
RWS, 25 January, 2009
Comment taken from Tripadvisor
"Brilliant service and value"
A series of apartments in a converted Edwardian house. For London the rooms are large and exceptionally well appointed. I have stayed in London hotels for over 500 nights in the last 5 years and this place offers excellent quality and value for money. Everything was fresh, clean and worked perfectly. The air conditioning was excellent.
I arrived early and the staff were very helpful ushering me immediately to the room. I didnt use the kitchen facility but it was first class. There are 3 major food stores within 5 mins walk (M&S, Sainsbury's and Waitrose) with a range of prepared meals that you could bring back and cook. There are also literally dozens of different restaurants within a 5 minute walk.
It has a great AV/TV system, offers free internet access and shows films for £2 compared to £8 in most other hotels. My room cost £85. That was quite stunning value.
FE, 24 January, 2009
Comment taken from Tripadvisor
"Fantastic value"
Guest Review Form, 24 January, 2009
"Time in London"
base2stay is situated in an excellent location for a short break in London. It is within easy walking distance of underground stations and the museums. The staff are friendly and efficient and sorted us out a room even though we arrived at the hotel early. The accomodation was excellent - a large comfortable bed, a super shower and a mini kitchen that had all you would need to make a snack. The room was immaculately clean and very well presented. I would recommend the hotel to anyone needing a central location in the city.
UFD, 20 January, 2009
Comment taken from Tripadvisor
"Superb stay - great value"
Guest Review Form, 21 January, 2009
"Very convenient to underground, supermarkets and restaurants. Pleasant walk across Hyde Park from Marble Arch!"
Guest Review Form, 20 January 2009
"Outstanding!"
Guest Review Form, 17 January, 2009
"Great value in the heart of London"
Finding an inexpensive hotel in London is next to impossible. That's why we were so pleased to find base2stay. It's near the Earls Court tube, it has great access to everything in London.
The look of the hotel is minimalist chic, which makes the property feel much more upscale than its price tag would indicate. It was comfortable, quiet, and enabled us to get around easily without spending a bundle. I highly recommend it!
LZ, 11 January, 2009
Comment from Tripadvisor
"Don't hesitate to book if you are in London"
My wife, son and I arrived in London for the New Year celebrations - the big attraction of base2stay was that unlike many London hotels they keep their prices at normal rates which is excellent value normally, but exceptional at that time of the year. The reception staff were very friendly and the room was perfectly clean and decorated to a really high standard. My son had a settee bed, but this was good quality and very comfortable. The room was even cleaned on New Year's Day and the staff waited until we went out just before lunchtime to maintain the room. For location it is a five minute walk from Earls Court tube and the links across London from there were great - even on New Years Eve we were back at the hotel in 20 minutes.
I have used this hotel previously for business and would not hesitate to recommend it for business or leisure - brilliant.
MR, 8 January, 2009
Comment from Tripadvisor
"Modern hotel in historic building"
Great experience at base2stay. It's in a nice location, 5 minute's walk from Earl's Court tube station (convenient access to Heathrow - 45 minutes by tube, direct). But it's quiet!
Pluses: excellent decor, furnishings. Very modern interior, and very well-designed. But it's in a historic-looking building in a beautiful neighborhood. The rooms feel bigger than they are since everything is so well laid-out - no wasted space! Bathroom was excellent - one of the best hotel showers I've used. Nice complementary toiletries as well. Internet access via wireless or via TV (big, flat-screen). Comfy beds. Nice elevator, but there are a few stairs as well. Professional, helpful staff. Efficient check-in/check-out process (didn't seem to have an automated checkout though).
"No significant complaints - mainly, pleasant surprises. And I'm pretty picky!"
GM, 6 January, 2009
Comment from Tripadvisor
"Great location and lots of places to eat in the area. Wish we had spent more time exploring the area. Great location to tube!"
Guest Review Form, 1 January, 2009
"Excellent, well located, nice dining recommendations."
Guest Review Form, 1 January, 2009
"What a BRILLIANT hotel!"
We found base2stay via the internet and was absolutely delighted by the facilities and staff. We wanted a family break for 2 adults and a 12 year old - who was to celebrate his 13th birthday whilst we were away!
The room was a Superior room, with a large double bed and unusually for a hotel, a VERY comfortable single bed. We loved the fact that we had loads of space in our room. Unlike cheaper hotels, the wardrobe had doors, so everything was neatly hidden away. The small kitchenette, also hidden behind doors, had a fridge, sink, kettle and microwave, which enabled us to cook breakfast and an evening meal! The bathroom was spotless and the shower hot and powerful.
What was quite unique was the interactive TV, with all the free to air digital channels, plus free intenet access, internet radio, its own mini "i-tunes" with all manner of CD's and games pre loaded and free to play. The movies cost just £2 each. I know London has rather a lot of attractions, but it was nice to come back to our room and have plenty of entertainment whilst we relaxed.
The other unique feature was the fact that we had 3, totally uninterrupted nights sleep! No slamming of doors, no shouting down the corridors, no heavy footsteps from the room above, despite the hotel being full during our stay. The area felt safe at night. M&S and Waitrose were 2 mins away as was Earls court Station and Harrods was only a 15 min walk along Cromwell Road. We will definitly be returning in the summer for another short break.
LG, 31 December, 2008
Comment from Tripadvisor
"Brilliant base2stay!"
We stayed one night at base2stay whilst visiting the International Horse Show at Olympia (one stop away on the tube from Earls Court). The hotel is about a 3 min walk from Earls Court Tube and a street full of restaurants, take aways, off licences, supermarkets, really handy if you want something to eat and drink. There is a vending machine at the hotel which has chocolate, crisps, cans of drink etc. Check in was the quickest ever, no queues of people, a nice greeting from the receptionist.
We had a standard double room on the 3rd floor, which had everything we needed - lovely comfy bed, nice clean modern bathroom, nice flat screen TV positioned perfectly for watching from bed!, mini kitchen with cutlery and plates/cups/glasses/microwave, free internet through the TV, and good storage space.
The whole hotel was very clean and modern and tastefully decorated, even the christmas wreath on the front door was classy! I would def recommend this place if visiting/working in places in West London.
LD, 21 December, 2008
Comment from Tripadvisor
"Fantastic, clean, everything did what it was supposed to do, beds lovely, kitchen great. Will be back."
Guest Review Form, 20 December, 2008
"Staff very friendly and chatty, extremely willing to offer help. Thank you."
Guest Review Form, 19 December, 2008
"Very convenient location with easy access to all areas of London"
Guest Review Form, 5 December, 2008
"This is a great hotel, well situated, the rooms are comfy and well equiped and the staff extremely helpful. Thank you!"
Guest Review Form, 4 December, 2008
"Great value and location - loved it!"
My friend and I stayed at base2Stay November 6-12 for a girlfriend getaway, and were very pleased with our choice. We were looking for a hotel that was under £150 per night, on the Piccadilly line, a short walk from the nearest tube stop, had two beds, an in-room safe, and a mini-kitchen. base2Stay ticked every box and then some.
We paid £134 per night for a twin room, and it was a decent size - not large, but there was ample room for the two of us. The room had a clean, modern appearance and was comfortable and pleasant. The mini-kitchen was discretely hidden behind a set of doors, and there was a small desk and flat screen TV with internet. The kitchen was equipped with a microwave, kettle, and mini-fridge, and included plates, silverware, and glasses for two, as well as a decent corkscrew.
The room and bathroom were very clean, and the carpet and furniture were all in good condition. The room does not come with an iron, but I requested one and it was delivered promptly along with an ironing board.
One of the selling points for us was the arrival base - you can rent a room for £15 an hour upon arrival, which would allow you to freshen up. We didn't need to use it though, since we had only a short wait until our room was ready, despite arriving at 9:30 am. Still, I think this is a great option for early morning arrivals.
We found the staff to be very accommodating and friendly, and they were happy to put half of the bill onto each of our credit cards. The hotel is in a quiet neighborhood, and I didn't hear any street noise or anything from the surrounding rooms.
I liked the Earls Court area because of the variety of shops and restaurants. It caters to both residents and tourists, and the streets weren't filled with tacky souvenir shops. There were some nice bakeries, a post office, and cheap internet café across from the tube stop. The Earls Court Exhibition Center and the Brompton Cemetery are both just about a ten minute walk from the hotel.
I was really pleased with the accommodations and location, and would highly recommend base2Stay.
DM, 1 December, 2008
Comment from Tripadvisor
"Great Base 2 Stay"
Absolutely loved it! Fantastic location just a short stroll to Earls Court Station. On Piccadilly Line with lifts and ramp to road so easy to arrive directly from Heathrow with luggage. Fab restaurants, pubs, M&S food supermarket, post office, ATMs and laundromat all within a very easy walk. Queen bed room and kitchenette facilities were exceptionally well designed and easy to live in. Simple things like space under the bed for suitcases all made. Internet via the TV was useful. Decor of the rooms and entire property was very calming, just a fab find. Would highly recomend and definitely return.
TT, 24 November, 2008
Comment from Tripadvisor
"An absolute must!"
base2stay Kensington, was the best hotel/apartment I have ever stayed in. It was clean, spacious, nice bathroom, comfortable bed, great kitchenette. What else could you ask for? The location was outstanding, it was close to the supermarket, heaps of restaurants/cafes, the underground and the gardens. We shared the biggest room of the whole building with a suite and a big bathroom and a king size bed and a balcony. The TV was awsome too!! It was absolutely freezing when we got to London, but when you got into the hotel and our room it was lovely and warm. I recommend it to everyone! It was sensational.
EM, 23 November, 2008
Comment from Tripadvisor
"Recommend this one"
My wife and I used base2stay for 2 nights while we were attending a seminar, friends also attended and we were able to get 2 adjoining rooms on the ground floor with a joint terrace with tables and chairs. The seminar finished quite late, and, although there are restaurants around the hotel, it was great to have a kitchenette in a cupboard in the room with crockery, cutlery and glasses. Marks and Spencers food shop is only a few paces away (it stays open quite late) and we were able to buy micowaveable meals and cook and eat the meals on the terrace (it was quite sheltered) Good bathroom and power shower. TV with internet capability. Air-conditioning and heating worked well. All in all a change from the usual multinational high rise hotels aroud the area. Highly recommended if you a attending anything in and around Earls Court. The reception/concierege staff were great, and security is good.
Anon, 17 November, 2008
Comment from Tripadvisor
"Great hotel!"
Love the hotel and location! Location is great - very close to Earl's Court tube station, right on the District & Circle and Piccadilly lines (all the way to Heathrow!). Would love to come back again!
MB, 15 November, 2008
Comment from Tripadvisor
"Great stay"
My 9-year old son and I booked a "bunk" bed room on the main floor. It was very nice. The bathroom facilities were excellent. We paid 97 GBP including VAT. Overall, I would recommend this hotel for style and cleanliness.
CC, 9 November, 2008
Comment from Tripadvisor
"base2stay continues to impress"
We saw all the positive reviews on this hotel and decided to spend a little more than we normally would for a night in beautiful Kensington. We are so impressed that we'll probably stay here again when we come back to London. It is conveniently located (1 block walk) by Earl's Court Underground (tube) station, such that making it to and from Heathrow is a £3 one-way fare per adult. We booked a double plus a single sleeper for £157 ($256) per night. We were so happy with the room and friendly service. This hotel definitely has the priorities right for us. Central, quiet location combined with stylish design. This place is definitely worth the extra, if you're trying to watch your spending.
AG, 3 November, 2008
Comment from Tripadvisor
"We'll be back to base2stay!"
How lucky we were to find base2stay! Our reservation for a room with bunk beds was received and confirmed efficiently via email and our inquiries as to transportation from Heathrow was also handled well. When we arrived, we found a clean, well-kept building just two minutes from the Earl's Court tube station! The room was clean and exactly what the website promised! A wonderful "base" location for trips all over London, helpful, efficient staff, free internet access, a dreamy shower, and efficient use of a small room - perfect for two adults who don't necessarily want to share a bed. We will definitely stay here again!
RF, 31 October, 2008
Comment from Tripadvisor
"Just what we were looking for"
I booked for the first time base2stay based on TripAdvisor reviews and I was not disappointed. Very efficiently laid out room. Great shower. Little kitchenette wonderful. Ability to search web on TV which I wasn't looking for actually turned out to be very useful for checking the status of the Tube in the mornings, booking a show, checking the weather. Very quiet and extremely clean. Pleasant staff at front desk. The location is fantastic - plenty of restaurants nearby, Marks & Spencer Simply Food store for groceries. ATMs, bakeries, Earls Court tube. All within 1-3 blocks. And trees in the parks. Next time I visit London I don't have to find a place, this is it!
AF, 21 October, 2008
Comment from Tripadvisor
"Amazing staff"
Having arrived at 8am after a 24 hour flight from Australia we were thrilled to be able to have use of our room. The location, cleanliness and helpfulness of the staff...we would definitely recommend it.
HB, 11 October, 2008
Comment from Tripadvisor
"Great base"
I stayed with my 8 year old son during Thanksgiving of last year. We stayed in a room with a bunk bed; he loved every minute of sleeping on the top bunk. The kitchenette was great in the mornings. Nice walk to the museums and restaurants. My favorite was Nandos, great chicken dishes for a good price. Short walk to the tube was fantastic, we took the train from Heathrow. The shower was fantastic, nice TV. Next trip to London I will definitely stay again.
LH, 9 Oct, 2008
Comment from Tripadvisor
"base2stay a great place2stay!"
Was very pleased with base2stay. The bathrooms, with power showers, were wonderful. And the toiletries provided were very nice. The kitchenettes were helpful and most useful for the budget traveler, like me! Also very much appreciated free web access in the rooms. The location, near Earls Court tube station - and a Marks & Spencer, Oddbins, Boots, a couple of good bakeshops and pubs - was great. The staff was exceptionally helpful and friendly. I would definitely stay there again!
TT, 6 October, 2008
Comment from Tripadvisor
"Even better than expected"
We just returned from a 2 week trip that included stays in several European cities. Although we paid considerably more for supposedly superior 4 star hotels in at least two of our other destinations, we felt that base2stay clearly outshone the competition in price, location, room cleanliness and bathroom quality. The kitchenette was an added bonus. If only base2stay could expand into some other European countries, I'd never have to research where to stay in Europe again! Keep up the great work B2S!
D, 26 September, 2008
Comment from Tripadvisor
"Great Place"
Decided to stay here at the last minute (£147 for twin/double) - we were not disappointed - the room met our needs with facilities to have food in the room to save a few bucks. The service received from the front desk was the best I've ever had - every question was answered with a smile and when they didn't know it - they looked it up and called back - that's service. It had a great big screen TV which included free access to the internet that was a bonus. The area of Earls Court is nice - stayed there on other occasions and have always felt safe and there are lots of people around the main street - this hotel is 5 minute walk from the tube and trust me - 2 women with 3 weeks of France/London under our belt - it was nice that it was only the 1 block!!!! There is a lift in the event one needs it (it was a bonus with the luggage). If your looking for a modern, updated, clean, well taken care of, fridge, microwave, sink, dishes etc and great service - then stay here - you won't be disappointed.
TB, 26 September, 2008
Comment from Tripadvisor
"Perfect base to stay"
I stayed here with a colleague for a week while on a business trip. The location was perfect (only a 2 minute walk to Earls Court tube) and really safe and quiet but with plenty of amenities near by. The furnishings were modern and the hotel was well presented. The free internet available on the TV was great for checking internet banking and other simple tasks. The kitchenette was great for our usually rushed DIY breakfasts. Cleaning was immaculate. Staff were fantastic and very helpful even with unusual requests such as for bandaids and stamps! Overall, this was a perfect base and I will definately stay again as it was great value for money.
CB, 24 September, 2008
Comment from Tripadvisor
"Best kept secret!"
Great modern & chic hotel with excellent location (2 mins from Earls Court Tube, with lots of restaurants around). Super friendly staff. Staff went out of their way to make sure they answer your questions. The room was very very clean. Great facilities inside the room....flat screen TV, high-tech bathroom, and also include a very equiped kitchen. The hotel is very energy-saving friendly, which is a total plus.
DD, 22 September, 2008
Comment from Tripadvisor
"Fantastic"
I was actually booked in the BW Shaftesbury Kensington who were shambolic. However they sent me here. Thankyou!!! Staff were great, the place was immaculate and quiet. Really handy for the tube and seemed quite safe. The room was functional and big enough for a short visit. Inside the wardrobe was a surprise as I found a microwave, sink and a fridge. It would be quite handy if you were staying here whilst working for the week. I would absolutely stay here again.
PP, 19 September, 2008
Comment from Tripadvisor
"Modern hotel, convenient location, good value"
I stayed here for 4 nights from Sunday to Thursday. Overall I would highly recommend this hotel and I would definitely stay here again.
Accessibility: Earl's Court tube stop is the nearest one to the hotel. If you are flying in and out of Heathrow, this is ideal as it is on the same line (Piccadilly) and no transfer is needed. Once at Earls Court, there is an elevator and ramps so very easy with luggage. From there the hotel is about 2 blocks away. The hotel itself has an elevator as well.
Facilities: As other reviewers have commented, the hotel and rooms are done up to modern and minimalist standards, and the room I was in (single room - 114) the space was used efficiently and the layout worked very well. The bathroom was full-sized, which I am sure is appreciated by all travelers. The kitchenette came in useful and I saved some money by food shopping and storing breakfast items in the fridge.
Area: Earl's Court Road (which is the tube stop exit) is full of shops, cafes and restaurants: Somerfield supermarket, Marks and Spencer Simply Food, Boots, Starbucks, Coffee Republic, Wagamama (to name a few).
MA, 14 September, 2008
Comment from Tripadvisor
"Pretty darn good"
The hotel was very clean and the staff very nice. Our stay was superb, staff were helpful and location was great! I would definitely stay here again and recommend it to others.
CC, 4 September, 2008
Comment from Tripadvisor
"Great hotel, great area of London"
This is a wonderful hotel. We stayed for 6 days (two adults, one child) It is clean, ultra-modern and comfortable. We had a double with a pull out chair for our daughter. The beds are very comfortable and the air-conditioning was used every day during our stay. It was nice to have the option to open the windows during the day and have the air on at night for sleeping. The lift is much appreciated when you have children. Check-in and check-out were efficient and fast - the hotel accommodated us for an early check in. The hotel staff were very professional and efficient.
The rooms are comfortable and the bathroom is larger than you would see in most London hotels. The heated towel holder is a luxury I wouldn't expect in a small hotel.
The maids are excellent and quickly brought items that we needed (iron board, iron) The staff are very attentive and were helpful in picking restaurants, finding transportation, booking venues. We used the internet mainly to read mail, check the weather etc.
You are a close proximity to Earls Court Tube (5 minute walk) and to two really great grocery stores (Tesco and Sainsbury's) The restaurant recommendations are excellent and getting the discount really was appreciated. Go to the Greek restaurant they recommend - it's the best Greek food I have ever eaten anywhere! Wagamama's is fun too....great for kids...and the Italian restaurant was superb.
You will be pleased with your stay at base2stay...it's a lovely residential area and it's easy to get around using the tube and bus system. If we go back to London - we will stay at base2stay. I hope this hotel keeps their pricing moderate....it is really on the edge of affordable with the exchange rate to pounds.
CL, 1 September, 2008
Comment from Tripadvisor
"Great place to stay"
My husband and I recently stayed at this hotel with our three children. We loved this hotel. The location was great and very close to the tube. There were several restaurants in the area and grocery stores. The hotel offers 20% off coupons for many of the restaurants. The kitchenette was extremely handy.
We booked two rooms, one superior for our three children and a king/double for my husband and myself. The rooms were very well appointed. The bathroom and shower were great. The beds and linen were also very nice quality. The two rooms were connected by a large patio outside with two tables and plenty of chairs. The weather was great in London, so we took advantage of eating our breakfasts outside. The staff were very friendly, pleasant and helpful.
The free internet was also handy. The hotel is very clean and well maintained.
I would definitely recommend this hotel and would stay here again when I return to London.
FT, 28 August, 2008
Comment from Tripadvisor
"Wonderful place to stay!"
My husband and I stayed at base2stay twice during July. Everything was exactly as described on their website. The hotel is located in a quiet neighborhood - just minutes away from Earls Court tube station. The rooms are very clean and comfortable. During one stay, we had a little patio outside our room. The staff were very friendly and helpful. In our opinion, base2stay rates a "perfect 10."
QA, 27 August, 2008
Comment from Tripadvisor
"Would come back here"
Small clean rooms in a perfect location. Located near Earls Court tube stop, so its easy access anywhere. The room had everything you needed, a fridge, tea, microwave, and internet access in the room via a flat screen TV. Lots of great restaurants within walking distance and a very safe suburban neighborhood. We would come back here. London was so expensive for Americans that this was a nice break for us.
AD, 24 August, 2008
Comment from Tripadvisor
"Great hotel, definitely coming back!"
I stayed at base2stay for four nights last month with my girlfriend while visiting London. The hotel is located right near a major transportation hub that gives you easy access to London's amazing bus and subway systems, so it was incredibly easy for us to get around the city. The hotel was immaculately clean and everything is laid out in a thoughtful manner so the space is far more 'functional' than your ordinary hotel room. I loved the modern design and generally appreciated the attention to detail - nice flat screen TV's; outlets for cell phones, computers, etc; a little kitchenette to save money on breakfast. We did a lot of research before choosing this place, and I can't imagine finding a better value for your money. London is getting SO expensive and base2stay just gives you far more 'bang for the buck' than any other hotel. I highly recommend this place and will definitely stay there again when I come back to London.
ER, 12 August, 2008
Comment from Tripadvisor
"More than just a base to stay.."
I chose to book here for my stay in July 08 on a recommendation from another Tripadvisor member. After reviewing all of the positive comments, I really wasn't worried at all and neither should you be. This hotel is everything it says it is and more.
My hair straightener broke and I blew the fuse in the room. The staff were very attentive to fix the problem and to even direct me to another room that was empty so that I could dry my hair. This time I would use the hairdryer that they supply and its no dinky hairdryer.. its quite good for a hotel to provide - it even had a nozzle which makes blowdrying easier!
In sum, if you go to London and want a reasonable place to stay, look no further because I don't believe you will get better value for your money anywhere else.
L, 8 August, 2008
Comment from Tripadvisor
"Perfect place to stay in London"
Just returned from a 5-day stay at base2stay with my teen daughter and totally agree with the other reviews that I've been reading over the last 6 months! So easy to get to - we got our Oyster Passes (easy/cheap way to ride the Underground) at Heathrow, took the tube right to Earls Court, and walked the short block to the hotel. Even though we were early, we immediately got our room, and were very impressed: spotless, nicely furnished, great bathroom facilities, wonderful little 'kitchen', and as we found out that night, superb bedding. Staff was wonderful, room was wonderful, neighborhood was convenient, with many interesting places to eat, close to busses and underground.. We were extremely pleased!
TC, 6 August, 2008
Comment from Tripadvisor
"Very nice!"
We stayed at this hotel for four nights, two adults and a small child. We loved it. The hotel is nice, modern, pleasant staff and very convenient. Easy walking distance to the tube and grocery stores/coffee shops. We walked to the museums nearby and thought the neighbourhood was very pretty and quiet. We had a family room on the ground level and were pleased that it also had a private patio- a nice plus! Would highly recommend this hotel. London was unseasonably hot the week we were in town and I was very happy that I booked a hotel with air conditioning!
KJ, 30 July, 2008
Comment from Tripadvisor
"Great place for a great price"
This is our second stay within 6 months. Place was always immaculately clean. The in-room internet access was handy. Location was great as it was a short 3 min walk to the nearest Tube stop (Earls Court) and a ton of restaurants. There are also two handy self-serve laundry facilities nearby (on the same street as the tube stop). As long as the quality is kept, we don't think we'll be using any other place whenever we visit London.
JD, 26 July, 2008
Comment from Tripadvisor
"Good place for exploring London"
I stayed at this hotel for nearly 2 weeks at the end of May. The hotel is very conveniently located to the Earl's Court tube station and there are several supermarkets within a few blocks. My room was in the basement, there was little noise from any of the other rooms or floors. The kitchenette was good for its purpose. The bathroom was very spacious. The shower was great - good pressure and plenty of hot water. My purpose wasn't to spend a lot of time in my room, and everything worked well while I was there. Overall, a good experience and a good location.
KS, 25 July, 2008
Comment from Tripadvisor
"Excellent London base"
Excellent value for price. Beautifully modern and well organised - barely knew there was a good kitchen in that space! Central to tubes, close to V&A etc. Will definitely use again - very friendly and helpful personnel, very clean, good A/C, not a thing to be negative about.
DT, 23 July, 2008
Comment from Tripadvisor
"no regrets..."
My son and I stayed here in July of this year. We tried 2 different rooms. One with twin beds and the other being the bunk beds. Both rooms had the same amenities. Given the chance to return to this hotel I would chose to stay my whole time in the bunk bed room. The beds were just as comfortable as the other but the cost would have been less. My son is 16 and had no problem sleeping or climbing to the top bunk. Other than that I would just like to repeat what others have said in relation to the hotel itself. The staff was helpful, hotel was clean and well cared for, location was close to the tube and many nice restaurants nearby. Our favorite was Zizi's just by the Earls Court tube and a 5 minute walk from the hotel. Best Italian restaurant I've been to and would definitely return. One suggestion would be that a person should take in the wonderful museums close by and within walking distance. We really enjoyed London and all its charms.
SW, 22 July 2008
Comment from Tripadvisor
"Best night's sleep EVER in a London hotel"
We went to a concert at the O2 and were concerned at the suitability of the hotel as regards transport accessibility. We needed have no concerns as it is 5 mins walk from Earls Court tube.
The room we had was quiet and good, facilities which included fridge, microwave etc were excellent. Bathroom with powerful shower -great. Staff welcoming and profferred advice, such nice a change.
I have stayed in many London hotels with mixed experiences but I can say that THIS was probably the BEST.
CH, 16 July, 2008
Comment from Tripadvisor
"Excellent hotel"
I have stayed at this hotel twice, and each stay has been faultless. The rooms are clean and modern, and the bathrooms have a real luxurious feel to them. Upon arrival the staff were really efficient and helpful, and I had checked in within 5 minutes. The air conditioning in the rooms is good, and everything was very clean. The rooms also have microwaves, small kitchenettes, cutlery and sinks. The hotel is well designed, and feels like a 4* or 5* place.
In terms of facilities, the hotel offers free internet through the TVs, which also have 18 digital channels, music, radio and pay films (£2 each). All in all, everything feels like value for money. The hotel doesn't have a restaurant, but guests can have a decent 'breakfast box' delivered to their room in the morning for just under £4. It was fine, with cereal, fruit, muesli bar and fruit juice. I actually quite liked not having to get dressed before eating!
The hotel is very close to Earls Court tube, so if you are in town for anything on the Piccadilly or District Lines its well placed.
Overall, recommended without hesitation.
R, 13 July, 2008
Comment from Tripadvisor
"A gem of a hotel"
I have stayed at this hotel four times on business trips to London and it is consistently excellent. The concept is one of "limited luxury" which basically means that unnecessary/expensive extras are dispensed with in favour of excellent core facilities such as clean and stylish rooms and bathrooms etc. The location is excellent for exploring central London since the Piccadilly Line is only minutes away at either Gloucester Road or Earls Court Tube stations. The surrounding area is packed full of bars and restaurants and the rooms even have galley kitchen facilities if you prefer to cook. I've stayed in many different London hotels over the years and this is the best by a long way. It would always be my first choice for business or leisure trips due to its unique combination of value for money and comfort.
F, 11 July, 2008
Comment from Tripadvisor
"Great choice"
Our group of 6 stayed at base2stay in late June for 5 nights as part of our European vacation. We had 2 rooms (triples). One room was on the lower ground and the other on the first floor. The rooms were modern, clean, quiet, and very pleasant. The kitchenette was very convenient. The presence of a small fridge, microwave, kettle, plates, and utensils made our visit to London much easier, since we were able to have breakfast in our rooms. This saved a lot of time in the mornings so we could head out earlier to enjoy London. It also made things easier for evening snacks etc.
The location of the hotel is very good. It is on the Piccadilly line (direct from Heathrow), so taking the Underground Tube from the airport to the hotel was very easy and economical. The Tube station "Earl's Court" is a 3 minute walk. The area felt safe. The hotel is in a mostly residential area with some other hotels and shops mixed in.
Earl's Court Rd (where you exit from the tube) has many little stores and places to eat (including Subway sandwiches, Baker's oven, and other fast food). Marks & Spencer Simply Food was an especially convenient little grocery store. You can purchase items for breakfast the night before. It also has a wide selection of ready to eat meals that can be microwaved in your room as you choose. Barclay's bank ATM machines and a post office are directly across the street from the Earl's Court Tube station. There is coin laundry on a nearby street. This was useful for us as we needed to do laundry before continuing our vacation in Paris.
The location was great for taking the tube to most of London's biggest attraction sites. This is very important because you can totally eliminate the need for taking expensive taxis. Earl's Court tube station has 2 key lines (Picadilly and District) and the underground system is extremely easy to use.
Overall we were very happy with base2stay.
T, 8 July, 2008
Comment from Tripadvisor
"Great comfort, superb value"
I recently stayed at base2stay in London for a week and I loved it! I have stayed in many hotels but I have never experienced such a welcoming, accommodating and charming staff. The hotel is also beautiful, very Zen-like. My room offered every amenity I needed including a/c, a mini kitchen, which is a real bonus in an expensive city like London, a large flat-screen TV and easy to connect internet for my notebook; the bed was so comfortable that despite a 5 hour time difference with the US, I did not feel as jetlagged as I usually do. I travel to London quite often and this was the first time I stayed at base2stay, however, it won't be the last. I truly enjoyed my time there and will, without hesitation, make it my hotel of choice each time I visit this beautiful city.
EP, 6 July, 2008
Comment from Tripadvisor
"What a gem!"
Spent 2 nights here in May 2008. Took the tube from Heathrow after a long flight from Australia. Just a short walk up the road to base2stay. Staff were friendly and helpful. The room on the second floor was beautifully modern and very smart. The bathroom was superb with modern appliances and all the amenities of a five star hotel. The small kitchen is a huge bonus. If you don't want to eat out in London (and who would) you can buy whatever from the nearby supermarket and do your own in-room catering. This place is a gem! I have already recommened it to two other people who have made bookings.
W, 26 June, 2008
Comment from Tripadvisor
"Excellent modern hotel"
Stayed at Base2Stay for 4 nights in May 2008. Room was warm and cosy with nice modern decor. Loved having a mini kitchen, esp the microwave and it was great that this was cleaned daily. Bathroom was good too - loved the shower.
Easy to get to from Earl's Court tube stop. Heaps of places to eat nearby plus supermarkets etc. A nice stay in a pleasant, clean hotel in a good location.
SS, 24 June, 2008
Comment from Tripadvisor
"I can't wait to stay here again!"
A previous reviewer wrote that, while they enjoyed the hotel, they felt that it was too far. My husband and I chose base2stay for our week long stay in March and felt that the location was superb. For one, the hotel was down the street from the underground station. Since we flew in/out of Gatwick, we chose to use the tube to Victoria and catch the Gatwick Express to/from the airport. This could not have been any quicker or easier, even with suitcases and classic London weather.
The Kensington area is full of food options. We had no problem with finding breakfast/lunch/dinner each day of our stay. In addition, because we were so close to the tube (Earls Court), the ride into the city center was quick and painless. My husband and I were specifically looking for a hotel that would be away from the tourist areas and in a quiet, livable area. We certainly were not disappointed.
The hotel itself was wonderful. Besides the fact that the front desk was really warm and friendly upon our arrival, they always greeted us as we were entering and leaving the building. Additionally, the housekeeping staff was very attentive and nice throughout our stay. I also appreciated the fact that there was a vending machine that was reasonably priced.
Without a doubt, I will be staying at base2stay on my next trip to London. I wish that I could find a few of these over in the States! :)
Ms GS, 22 June, 2008
Comment from Tripadvisor
"Quite happy"
Based on the hotel's website, and the reviews on TripAdvisor, I chose base2stay for my recent visit to London. I was not disappointed. The room was very clean, and while my single was quite snug, it had everything I needed.
I especially enjoyed the kitchenette feature, as I could sleep in a bit, and have a late breakfast on my own schedule. The maid would do the washing up every day. I also appreciated the beautiful shower, and the high ceilings.
The room comes with a booklet filled with information on how the "mod cons" work, and also, information on local resources, such as supermarkets. I especially liked the new Sainsbury's--it's huge.
The hotel is only a block from Earls Court tube stop, and I discovered that there are no stairs walking to the Picadilly platform, which is great if you're toting luggage on your way to Heathrow.
The keyboard you use to access the internet is a little tricky, but I got the hang of it. I was emailing friends and family almost every day, simply because it was convenient. I also liked listening to the BBC Radio on the telly.
My room overlooked a mews, and I enjoyed watching the locals come and go from their homes there. There are several restaurants in the neighborhood, and there's another tube stop (Gloucester Road) a few blocks away. I will definitely consider base2stay for my next visit to London! :)
MH, 21 June, 2008
Comment from Tripadvisor
"Perfect Price & Place"
I stayed at base2stay three times in May/June and found it to be the perfect London accommodation for many reasons. It's only a a block to the Earl's Court underground station, which is linked directly to Heathrow airport via the Piccadilly line [much cheaper than Heathrow Express or a taxi, and there's an elevator at the station so no carrying suitcases up/down stairs]. There's a Marks & Spencer food store, drugstore, laundromat, pubs, restaurants and other stores by the station.
Best of all is the hotel itself - the clean rooms and helpful staff, everything is pristine white and the windows are huge so there's lots of light (the windows open and they have both heavyweight blinds and curtains). The bathrooms (with large showers) have lots of room for toiletries and the towels are big and thick. There's a compact kitchen in every room with microwave, fridge, sink, dishes, plus a kettle and instant coffee and real milk. The flat screen TV comes with a keyboard and free internet access (my fave!). There's a safe, hairdryer, phone and alarm clock. The reception and cleaning staff are friendly, very professional and always ready to help.
I ran into the Manager (a very pleasant, talkative man) and told him how much I liked the hotel. He said it was a new concept and the low prices depended on giving clients the best essentials and cutting out high-cost items like food service. It works for me and friends of mine who recommended the hotel to me. We plan on making it our regular 'base 2 stay' in London!
DLT, 20 June, 2008
Comment from Tripadvisor
"Highly Recommended!!!"
Staying in London has never been so great. The rooms at base2stay are wonderful, stylish furniture, comfortable beds and everything is so clean and tidy. It was a pleasure to stay at this hotel. The power shower in my room was excellent after a busy day. I really slept well in my comfortable, quiet room. The staff was very very friendly, too! This hotel is my first choice in London!!! I can highly recommend this place!
Mr F, 13 June 2008
Comment from Tripadvisor
"Great hotel"
Me and my daughter just came back from London and our stay at base2Stay. I have been in London many a time and lived in everything from Hostels to 5 star hotels, this is the best so far!
It was my first trip with my daughter and her first abroad which made the choice of hotel more important than ever. I wanted to be on the Piccadilly line with access to other Underground lines to make the whole travelling around thing as easy as possible. I wanted a safe neighbourhood, grocery shops close by, great beds, nice and clean room and most importantly a really good shower (this is harder than expected to find in London). And, we got it all and then some!
Also, the space was used in a perfect way and had a bunk bed (daughters choice), one closet, mini kitchen, desk, two chairs and then that fantastic shower. A good thing was that there was enough space under the bed to put the suitcase.
The staff was friendly professional and helpful! I will go back to London in the autumn with my son and we will stay in the hotel again.
WR, 2 June, 2008
Comment from Tripadvisor
"Loved it!"
We stayed at base2stay from May 18th to 23rd in one of the bunk rooms. The room was just perfect. Bathroom was large and spotless with modern amenities. The hotel staff were very polite and helpful and it was one of the first times I have stayed somewhere and actually looked forward to going back to the hotel at night. I would recommend this hotel for anyone no matter their age and look forward to my next stay!
V, 30 May, 2008
Comment from Tripadvisor
"Expectations exceeded!"
I monitored the reviews for base2stay on TripAdvisor for two months. I give the hotel and staff all the high marks that previous guests provided. Comfort, value, amenities and location ---- we looked for a quiet property with a lift that had comfortable beds. base2stay was our choice. We stayed at the hotel for a total of eight days this month and were very satisfied with the room and the hotel staff.
Vinny helped us with our restaurant plans and etc and his follow up to make sure our visit was enjoyable. The other staff were also very professional and responsive.
As one who travels alot, I highly recommend base2stay to anyone thinking of making their plans to stay in the Kensington area.
AM, 30 May, 2008
Comment from Tripadvisor
"A fantastic hotel"
My husband and I really enjoyed our time at base2stay. We stayed for five nights in a standard double room at the beginning of May.
Our room was well designed and beautifully decorated in a clean simple way. Our favourite feature was the mini-kitchen and the fact that it was cleaned daily.
The hotel is in a very convenient area with many restaurants and the Earl's Court tube station down the street. We also found the nearby Marks&Spencer Simply Food and the Boots pharmacy to be really handy.
The members of the staff were polite, friendly, and helpful. They helped us with understanding train information and how to dial a number in the UK.
S, 27 May, 2008
Comment from Tripadvisor
"Perfect stay"
We had a wonderful stay for 4 nights at this fantastic hotel. The room was spacious and immaculate. The location was great as it is a short distance to the Earl's Court underground station and many great pubs and restaurants in the area. Also many grocery stores in the area to take advantage of the mini-kitchen in the hotel rooms. Best of all, the staff was friendly, courteous, and professional. You don't appreciate the difference this can make until you experience the opposite. We arrived late morning expecting to leave our bags and walk around the area until our room was ready. Our room was not ready, but Manuel found a comparable room that was available to check-in immediately. Another gentlemen volunteered information on where the 24 hour grocery store was located without asking. Can't say enough good things about our stay at base2stay and will definitely stay there on any future visits to London.
SD, 24 May, 2008
Comment from Tripadvisor
"Lovely"
I just wanted to tell you that our one night stay on Saturday 24th May was lovely. My husband and I could not find one fault with either the room that we were allocated or the service provided at reception. The room was immaculate and the corridors and staircases were spotless. I will therefore be recommending base2stay to all my friends and work colleagues.
Ms S, 26 May, 2008
Comment from Tripadvisor
"Everything about the hotel was wonderful"
My husband and I stayed at base2stay from 4 May to 9 May 2008. Everything about the hotel was wonderful. It is probably the most fantastic hotel that we have ever come across. The members of the staff were polite, friendly, and helpful. Our room was beautifully designed and decorated. We were delighted with the mini-kitchen and the fact that it was cleaned daily.
I did not think it was possible to say so many good things about a hotel. Many thanks, to you and your staff, for a very pleasant time at base2stay.
Mrs N, 21 May 2008
Comment from Tripadvisor
"Perfect for our stay"
This hotel was perfect for our needs during our stay in London. The location was fantastic 100 to 150 metres from the Earls Court Tube, on the Piccadilly Line. We took the tube from Heathrow and arrived at the hotel at 8.30am and were offered a room at 10 pounds per hour where we could shower change and relax until our room was ready or we chose to leave.
After a quick shower we went for a walk, on our return the luggage was waiting for us in our room, check in was completed and we were shown to our room. We booked the deluxe double with the patio - the room was spotless, large and very comfortable. The room book showed recommended restaurants in the area and area facilities we found this very useful. The TV was great and the movie choice quite good.
The concept of this hotel was great, you pay what is quoted, the room was very large and extremely comfortable, the furnishings were tasteful, bathroom clean and the bath large. The staff were helpful and always friendly, I would definitely look at using this hotel again if I returned to London.
M, 21 May, 2008
Comment from Tripadvisor
"Bravo"
We travel to London often on business and spend a significant amount on luxury hotel accommodation (I'm really fussy!).
I booked base2stay at the last minute on recommendation of some clients of ours. What a revelation! This concept is brilliant - great contemporary design, hugely comfortable rooms with lovely white linen, immaculately clean everywhere, incredibly convenient (Earls Court Tube is literally 2 minutes away on foot), attentive and smiley staff (it matters) and great restaurants on the door step. However, probably best of all for us was the mini-kitchen in our room with a sink, full sized fridge and lovely simple white crockery - we called at the local M&S food store and stocked up - complete independence - fabulous! I think I'll be hard pushed to justify spending £250+ on a room again when such affordable luxury is available at base2stay. Finally, the icing on the cake was that the bill I had expected to pay on booking was exactly that when checking out, no hidden extras at all - great!
J, 20 May 2008
Comment from Tripadvisor
"Enjoyed our stay"
Base2stay was great. We had a small double, which was bigger than I expected it to be. Our unit was at the end of a hallway and looked out on a quiet interior area. Internet access via the tv is free. There were limited kitchen facilities with a fridge, microwave, and kettle. The housekeeping staff washed up for us daily -- worth the price alone (it's a fine balance between economizing on some meals and having to do dishes on vacation, right?)! Conveniently located.
JM, 19 May, 2008
Comment from Tripadvisor
"Almost perfect"
I chose base2stay because of the very positive reviews. I can only add mine. I asked for a quiet room. I got room L3 which overlooked a nice courtyard. I slept very well. No noise from outside at all. Definitely recommendable!
PA, 16 May, 2008
Comment from Tripadvisor
"Beautiful little find"
After much frantic searching about a month before my short trip to London I found base2stay. I booked a standard double with breakfast box for about £100, which for central London is great for such a lovely little hotel. The room was exceptionally clean. Bed was very comfortable and the shower was the best I've had in a long long time! Internet is free via the TV and the room came complete with 'mini kitchen', which I imagine would be very handy on business trips, longer stays or anyone on a tight budget - especially since they have a list of recommended take-aways of various cuisines at hand. Staff were very helpful and friendly and the hotels approach to being 'green friendly' was refreshing. Great find, will definately be back and recommending it to friends.
S, 13 May, 2008
Comment from Tripadvisor
"A Great Base in London"
Bravo to the fine staff at Base2Stay Kensington! All during our 5 night stay, we enjoyed our clean, well-organized rooms, an attentive and professional staff, and the great location.
I chose this hotel after MUCH research online. The reviews were quite positive, but even more impressive to me was the management response when there had been a problem. To me, this shows a management who cares about their guests.
We had one twin room and one king room on the 2nd floor. One room had a tub with a shower and the other had a shower. The handy little kitchenette and the non-smoking policy were important elements of our choice to stay here.
We had requested "quiet" rooms and we were on the courtyard side of the building, which was very quiet indeed. I never heard any noise at all either above us or to the side, and I am a very light sleeper. The king sized bed was very comfortable and this was this best I have ever slept on a trip to Europe.
Having 2 tube stations quite close by was handy, although we just used Earl's Court as it was closer. We never had any trouble hailing a taxi right outside the hotel when we needed one.
There are plenty of cafes and fast food places about two blocks away and the nearby food stores allow you to fill your small fridge with any drinks or treats you might like.
Well done, Base2Stay!
KC, 13 May, 2008
Comment from Tripadvisor
"Free internet through televison"
Great little hotel on a quiet street short walk to museums. There was a free internet service through television-set. It worked great!
Mini kitchen looked great: microwave, water boiler, fair trade tea bags, salad bowl, forks, knives, wine glasses... Loved it!
S Kal, 2 May 2008
Comment from Tripadvisor
"Great find!"
I stayed at Base2Stay for 2 days in April. I was traveling alone to visit universities in London, and wanted to stay somewhere clean, safe, and with convenient access to the tube. Base2Stay met all these conditions and exceeded my expectations.
The room was compact but well laid out, with a single bed, desk, flat screen TV mounted on the wall, built-in kitchenette and closet, and a fairly large bathroom with a great shower. Everything was clean and new. The decoration was tasteful and modern. It also had internet through the TV for free, which allowed me to check and write emails and browse the Internet. For convenience I ordered the breakfast box and got a ton of food--cereal and milk, orange juice, nutrigrain bar, muffin/cookie.
The hotel is about a 5 minute walk to Gloucester Road tube station, but also convenient to the Kensington area--the V&A and Natural History museums are about a 15 minute walk. Nearby tubes are on the District and Circle lines, with easy access to Paddington station for the Heathrow Express.
Overall I thought this was a particularly good hotel for the price. I've stayed in hotels in this price range in London before and found them to be a bit older and more dingy, so this as a great find.
N Green, 30 April, 2008
Comment from Tripadvisor
"Loved it! Very impressed"
Just back from a wonderful stay at Base2stay. Check-in was supposed to be from 3pm but when we arrived about noon Manuel on reception said he could have them ready by 1pm. We were in no rush so went off for some lunch, leaving our luggage. The room was a good size and extremely comfortable. We had a bathroom with bath and a strong shower, and the kitchenette was very handy for when you just need a proper cup of tea. Over three days I was at a loss to work out where exactly they've cut back on services to cut back on prices. The room was serviced everyday and the staff were brilliant. The location is wonderful: about two minutes from Earl's Court tube station (which is wheelchair accessible), on the Piccadilly line - brilliant for both Leicester Square and Heathrow. The hotel is a stone's throw from Earl's Court Road with its vast selection of eateries. A wonderful find, will most certainly be returning.
Iss, 27 April, 2008
Comment from Tripadvisor
"Fantastic"
Absolutely loved this hotel, situated in a good location for London attractions as it was near the tube station. Hotel was good value and had luxurious but comfortable room for great value especially for London.
JB, 18 April, 2008
Comment from Tripadvisor
"Great value"
Clean, very comfortable bed and room. Courteous and helpful staff. Incredible location. Great value, especially because London is so expensive! Great to have the mini-kitchen, too.
NBG, 10 April, 2008
Comment from Tripadvisor
"Great place to stay"
Base2Stay is a great budget hotel find in a city of quite expensive hotels. I felt very comfortable in the neighborhood, which was essential for a female traveling alone. I would definitely recommend this hotel to others and stay here again.
KD, 3 April, 2008
Comment from Tripadvisor
"Practically perfect in every way"
I chose the hotel largely based upon reviews from TripAdvisor.com. I searched online for literally hours to make sure I found the best hotel for the best price. And this hotel was everything I had hoped for, and more.
My standard for a great hotel is simply that I like to find the cleanest, classiest hotel for the cheapest price. Comfort is supreme. Décor is also very important to me. I can't stand old or shabby decorations in a room. Location is important to a point, just so it is in a safe place.
This hotel is perfect in every way! The décor is modern, new and classy. The bed and linens were comfortable, the pillows firm. I loved the light dimmer, so I could adjust the brightness of the room as I liked.
I stayed in room L18, a single room. It was small, yes, but it didn't need to be huge, since I was traveling by myself. The bathroom was clean, and quite spacious. The towels were thick, and there was a heated towel rack. The water pressure was fabulous.
I loved the mini-kitchen. I purchased nearly all of my meals from "Marks & Spencer Simply Food" which is very nearby. Also I shopped at two or three other nearby grocery stores, but the M&S had the best ready-made meals.
The free internet was useful, as I was able to email home when I arrived. I signed up for the paid internet service so I could use my own laptop. 7.95 for 24 hours is reasonable, and the service was great. I was able to upload my large batch of trip pictures to my web albums very easily.
Staff were friendly, and helpful. They weren't gushy, but if I wanted gushy I would have stayed in a B&B. I prefer to keep to myself, but be treated with respect and courtesy, which I was.
Basically, it was practically perfect in every way. I would highly recommend this hotel to any of my friends visiting London. Kudos to the management and staff of this excellent hotel!
SH, 2 April, 2008
Comment from Tripadvisor
"Excellent location and fantastic price"
My fiance and I stayed at this modern, stylish hotel twice last year (we actually got the exact same room on the second stay and was still in excellent condition). It is an excellent base to explore London, 5 mins walk from from the Underground. Are planning on staying again this summer.
Prices appear to have increased slightly from the £80 for the double room we paid last year but for the quality of accommodation on offer I still think this represents excellent value. We have stayed at 5 star hotels such as the Radisson Edwardian, new Hilton Canary Wharf, etc. and I would still prefer to stay at this hotel for the quality of accommodation and value for money.
Plenty of nearby Starbucks etc. to have breakfast if you want an amternative from the breakfast box (subject to additional charge). The mini kitchen is an excellent idea - very useful to store drinks, etc. and the takeaway option is very good - I used this on my first stay.
The Aqua Lisa showers were particularly amazing - my fiance is demanding we install one in our new bathroom!
Staff were very friendly and helpful too and always available to help.
SJ, 2 April, 2008
Comment from Tripadvisor
"A great hotel"
I reviewed hotels and found this hotel to have the best reviews. They were helpful in the booking and gave us a quiet room over looking the gardens. It is only a couple blocks from Earl's Court tube and some good resturants in the area. Our room was always clean and loved the shower and being able to have some snacks since it has a fridge,microwave, sink glasses etc.
They helped us confirm our reservations home and printed it all out. I would get an Oyster card for the tube as it was a big saver.
This hotel is outstanding and modern and a good price for London.
LO, March 30, 2008
Comment from Tripadvisor
'A-Plus'
"My two teenage children and I stayed six nights at base2stay in early March. We had a superior room (base2stay's classification) with a queen bed and an easy chair that was folded out into a single bed. We found the beds very comfortable to sleep in, even the fold-out one. Our room was quiet and clean. It was in the back, just above a lovely patio. The weather was cold and windy during our stay, but the room heater worked well - the temperature quickly adjusted to whatever we set the control to. Our spacious bathroom was superior, too, with a window and a huge ledge in front of the sink, a tub/shower combination, and a heated towel rack. The towels were plentiful and huge.
The keyboard for the internet took some getting used to, but my son was soon using it every night to surf the net and e-mail friends while lounging on the bed.
The front desk staff was professional and helpful. The morning we first arrived (after a seventeen-hour trip) we inquired about storing our luggage at the front desk until about 5 pm, after some sightseeing, but we were pleasantly surprised to find that our room was already all prepared for us, hours before the official check-in time.
The cleaning staff was quiet and efficient, too.
London is an expensive city, but base2stay's rates for a three-person room were in line with the other hotels I looked at. Our stay at base2stay was head and shoulders a nicer experience than the other London tourist hotels I have stayed in."
Miss Glynn, March 29, 2008
Comment from Tripadvisor
'hi tech comfort'
"perfect hi tech base to stay (as per hotel name). Small, cozy hotel in great location with great staff and the latest in hi tech room and bath furnishings. All spotlessly clean and state of the art. Would recommend a double room even for singles, as more spacious. Highly recommended - I will definitely stay again."
R, March 29, 2008
Comment from Tripadvisor
'Best Value in London'
"Just returned to the States from spring break in London. A friend and I took our 3rd grade sons while our husbands stayed home. We stayed at base2stay, and it was a phenomenal experience. We searched high and low for a nice "budget" type hotel, and while this would not be classified as "budget" in the United States, it was definitely on the lower end of prices in the UK. We paid 119 pounds, or approximately $240 per night. This includes VAT. Each mother/son had their own room - we opted for the rooms with two single beds, which we pushed together to form a king in each room. We were there for 5 days, and everything from 2 suitcases fit nicely into the armoire they provide. The bathrooms are nicely appointed. The bathrooms are quite chilly due to the draft from the large windows, but they provide towel warmers to alleviate some of the cold you feel when stepping out of the shower. The kitchenette had everything we needed - a microwave for warming breakfast, an "instant hot" pot for boiling water for tea bags or instant coffee, which are provided, and a small refrigerator to keep your milk, wine, etc. The hotel is in an excellent location. We were able to get to most sites staying on the same tube line as Earls Court, which is less than a 5 minute walk away. There is a market right around the corner called "Simply Foods" if you choose to purchase some food for your room. We ate at two great restaurants in the neighborhood which the hotel provided 20% off coupons for - Wagamama, which is a great little Japanese restaurant that our boys loved, and Strada, which is a little bit nicer Italian restaurant, that we all enjoyed. The free internet service on the large-screen TV in the room is a HUGE bonus - I've never seen this in a hotel. The boys played video games and watched a movie as well. The movie cost $6. My son fell asleep in the middle of watching a movie, and when I inquired about the ability to pause the movie and restart it the next night, the hotel said the TV couldn't do that, but they told me to go ahead and watch it again and they would only charge me once. These were the little extras that will make me come back!!!"
GSM, March 27 2008
Comment from Tripadvisor
'Good Value, Super Location'
"My daughter and I were in London for 4 nights. It was my first trip to London, and I researched quite a few hotels, before choosing Base2Stay. We had a room at the back on the 3rd floor. The window didn't have a view of anything interesting, but it suited my needs as it was extremely quiet. The bathroom was not large, but there was plenty of room for cosmetics on the shelf over the sink. The shower was an on/off power shower. The bed was comfortable, too.
It was nice to have the refrigerator and tea making facilities in the room.
The location can't be beaten. The hotel is a 5 minute walk from the Earls Court Underground station. The Piccadilly line is most convenient, as I came in on the Eurostar from Brussels and my daughter flew into Heathrow from Dublin. No changes for either of us. The people at the front desk were very helpful and our room was always clean when we returned. The maid washed our tea/coffee cups and had them ready for us. We will be returning later this year, and this will be our choice of hotel."
JB, March 17, 2008
Comment from Tripadvisor
'Great value'
"A great value in a very expensive city. A short walk to the Earls Court Station so getting around was easy. We also made use of the daily fitness center membership at a very nice club about a five minute walk away."
ML, March 9, 2008
Comment from Tripadvisor
Gorgeous hotel and great price!
"The hotel is only about 2 blocks from the Earls Court station. The location is in one of the nicest and most affluent neighborhoods in London! The hotel is thoroughly modern from top to bottom. The room was one of the largest and most comfortable I have found in London for the money. All rooms have flat screen TVs and with integrated internet at no extra charge. The staff was excellent...I will definitely stay here again!"
SL, Feb 6, 2008
Comment from Tripadvisor
'Wonderful staff at base2stay'
"When the airline lost my luggage for two days, the staff at base2stay was so compassionate and helpful--calling the airline for me and generally being helpful. For that reason alone, this is my new favorite place to stay in London. Room was small but comfortable, everything is new, and the bathroom was huge by London standards. Don't stay anywhere else!"
F2, Jan 18, 2008
Comment from Tripadvisor
'New Year's Eve Trip'
"My boyfriend and I travelled to London for New Year's Eve. We started planning the trip last May so made several hotel changes over the course of eight months based on reviews and openings. We were thrilled that this one became available at the last minute (based on reviews) because it was perfect. For a "reasonable" London price you get a clean and modern looking hotel. It was very spacious and came complete with a kitchenette… perfect for having a cup of coffee to warm you up before you go outside. The staff was great and even though our room was on ground level it was by no means a spoiler (the staff did offer to move us if it was a problem). The room had a flat screen TV with internet access which was perfect for checking your email if you were meeting up with friends. The Hotel itself was perfectly located a few blocks away from the Earl Court tube stop which made is easy to navigate the entire city. Overall it was a perfect hotel and I would highly recommend this place to anyone visiting London..."
LT, Jan 15, 2008
Comment from Tripadvisor
'Funky and friendly place in the heart of London'
"I've just came back from my trip to London and I stayed in a place I can recommend to anyone looking for a modestly priced (by London standards) and smart place. Located in the quiet backstreets of Earl's Court it's a perfect starting point for any trip, be it the museums (literarly round the corner), West End or Tower Hill.
Every room is equiped with a small kitchenette anex and the area is full of little take aways, pubs and restaurants so the fact that the hotel does not serve food is hardly noticeable. Apart from that the house keeping is superb, rooms are serviced and clean all the time.
The counter staff at the reception was great, very competent, helpful and at ease making you feel welcome and a bit like home. There is somebody in the house at all times so you know that whatever problem you encounter there will be someone friendly to help you solving it.
A great place for a weekend break or even longer get away, a strong new point on my travel map!"
BK, Jan 11 2008
Comment from Tripadvisor
base2stay...4ever!!!
"Having stayed in London hotels of all types over many years, from basic B&B's to 5-star deluxe, all I can say is that base2stay deserves top marks by anybody's standards. From its friendly, welcoming and helpful staff to its stylishly furnished rooms, fully equipped with everything a traveller could possibly need (flat screen t.v. with 20 channels & 30 movies; microwave - such a godsend when you consider how expensive eating out in London is! - fridge, power shower, etc.), staying at base2stay is a wonderful and relaxing experience. Some reviewers have commented on the smallness of the single rooms; however, I found my room to be perfectly adequate space-wise, because it was so well -designed. base2stay will definitely be my London "base" from now on - 4ever!!"
RT, Jan 08, 2008
Comment from Tripadvisor
'excellent accommodation'
"I was extremely impressed by this hotel and booked due to price and overall great reviews on this site.
The size of the room was very adequate for a single person, very clean, modern design and furnishings, crisp white bed linens and shower was spacious with great water pressure. It was fantastic to have the flat screen TV with access to internet and music. My room was on the second floor and was always quiet. The staff were very responsive and courteous. The common areas were always very clean and quiet. Excellent location to Earl's Court tube station, with access to both District and Piccadilly lines.
I would highly recommend this hotel!! I made sure to let my friends in London know about it so they can recommend to future guests. I would absolutely stay here again."
TD, Jan 05, 2008
Comment from Tripadvisor
'Very Nice Experience'
"We went to London for the Led Zeppelin reunion concert and needed a not so expensive room but one that was worthy of a last minute London vacation experience. The Base2Stay was more than we could have asked for. Much like most in London, the rooms were somewhat small but they are so well arranged that you have plenty of room without feeling cramped. This hotel is very clean, well maintained and looks newly remodeled. The staff was very prompt, courteous and friendly. It is an ideal location just a short 5 minute walk from the Earls Court tube. Around the corner is an awesome pub called the 'Blackbird'. I would highly recommend the Base2Stay for any London travellers. I thoroughly enjoyed my stay with them and would stay there again."
DJ, Jan 05, 2008
Comment from Tripadvisor
Perfect!
"We have just returned from a two night stay at base2Stay Kensington, and have nothing but praise for this excellent hotel. We were given a friendly welcome by the reception staff and our twin bedded room was clean, stylish, well equipped and comfortable. All rooms have a compact kitchenette with sink, fridge, kettle and microwave; we found this to be a really useful addition. The hotel is in a quiet and smart residential location, only a short stroll from Earl's Court underground station. We will return, and can thoroughly recommend this hotel."
EM, Jan 04, 2008
Comment from Tripadvisor
'Fantastic Hotel'
"I have (finally) found a great hotel in London. base2stay is stylish, immaculate, with great showers, great sheets, comfortable rooms and fully equipped in-room work stations (including free internet), for a reasonable price - singles from GB89. I also loved the Keiji products in the bathrooms - yum. The place has been very thoughtfully designed including enough room under the bed to tuck your suitcase and mini kitchenettes in all rooms including kettle, microwave, fridge and some nice wine glasses, plates etc. and cutlery."
The location also makes this a great hotel: it's set in a nice area in Kensington (Courtfield Gardens), a short walk from either the Earl's Court or Gloucester Road tube stations which brings in District, Circle, and the Piccadilly lines. This means a straight shot from Heathrow on the tube for GB4, or a reasonably fast connection to Victoria Station for the Gatwick Express.
It's a terrific hotel on many levels and I look forward to staying there on subsequent trips to London.
APB, Dec 29, 2007
Comment from Tripadvisor
Perfect!
"Arrived at hotel to find we had been upgraded from a standard double to a king superior with a small private patio area, so It was a good start to our stay! The room was amazing, had everything we needed (plus some more .. ) the small kitchen area is a really good idea and makes the hotel stand out from others we have stayed in before. I am surprised how cheap this hotel is considering the standard and location. (Close to two different tube stations and bus routes) Would definitely stay here again and I highly recommend it !!"
CT, Dec 18, 2007
Comment from Tripadvisor
'Best value hotel'
"This hotel is almost perfect. Modern, bright, clean and QUIET! The staff are very helpful, and the location is very convenient. I would not stay anywhere else in London (unless I won the lottery!)"
JW, Dec 14, 2007
Comment from Tripadvisor
'Excellent'
"Located a 5 minute walk from Gloucester Road tube, close to supermarkets in Cromwell Road and a 10 minute walk from the Natural History Museum. Clean, modern appearance, comfortable bed, plenty of hanging space, good hairdryer, large plasma TV. Modern bathroom with decent toiletries and power shower. Room had a "kitchen" cupboard with sink, fridge and microwave. Much better than a Travelodge at £90 for a single room."
B9, Dec 12, 2007
Comment from Tripadvisor
'Loved my stay here'
"I can't say enough good things about base2stay. It was cool, clean, comfortable and quiet. I hated to leave!
It wasn't huge but rooms in London rarely are. I booked a superior double (99 pounds a night). I was at the end of the hall on the first floor (second floor to Americans). The view was a bit restricted but that wasn't a problem.
Things I liked: the shower (lots of pressure, lots of hot water and the temperature never wavered); the heated towel rack; big bathroom; comfortable bed; free internet; generous closet space; and the mini kitchen.
The mini kitchen (refrigerator, microwave, sink, electric kettle, dishes, silverware and cutlery) was great. Not only did it have plates, cups and silverware, there was even a salad bowl and a big chefs knife. Make a stop at M&S or Sainsbury's and you could heat and serve a decent meal in your room.
Staff was friendly and helpful. The vending machine down the hall was reasonably priced. And Earl's Court Road, just a few minutes walk away, has tons of shops, restaurants, pubs and grocery stores. This is a terrific neighborhood.
I stayed here three days and then, for a splurge, moved to a more posh hotel in Soho that cost alot more money. It was nice, a little bigger room and had a bathrobe. But, I felt that base2stay was the better hotel. I'd return here anytime. Can't recommend it highly enough. Thanks for a great stay!"
CM, Dec 1, 2007
Comment from Tripadvisor
Love it!
"I just came back from London and had great 4 nights there (Nov 19th-23th) at Base 2 stay. It was excellent. Location is only 5 mins walking from Earl's Court tube. I booked standard double 99 pounds/night and had everything like published..nice double bed, clean bathroom, microwave, plates, glasses, fridge, TV+Internet flat screen...all i expected. Great value and strongly recommended!"
GT, Nov 29, 2007
Comment from Tripadvisor
'My Best Stay in London'
"I travel to London at least twice a year and I was there recently between 11-15 November and as always for the last two years stayed at the Base 2 Stay Hotel in Earls Court (Kensington). I really love the attention, cleaness, location and quality of this hotel. It is by much far better than most of the 4* hotels (converted from old houses) in London, believe me I have tried most of them. It's extremely clean, definitely not showing any sign of age. Everywhere is neat and tidy. The toilets are awesome. All the rooms have a small kitchenette, LCD Telly, free internet, refrigirator. Basically an excellent package. All the staff are extra attentive. I will suggest anyone going to London to stay in this hotel without a doubt. It's worth the money to the last penny."
ZI, Nov 16, 2007
Comment from Tripadvisor
'Fantastic London Hotel'
"Stayed here for 3 days during November 2007 in a Standard room. We can only say great things about this place. Nice location, very neat and clean room and nice staff. Having a small kitchenette and microwave made eating in a doddle as there are a number of local supermarkets. Fantastic value for money for central London."
AY, Nov 8, 2007
Comment from Tripadvisor
'Fabulous Restful Stay'
"Stayed for 2 nights while touring Europe with my mother in late September. Arrived after 9pm and it was so nice to see a happy, smiling face after getting snarled at by the French at the Eurostar station in Paris when we missed our train!!! Front desk staff was amazing, got us right into our room and brought us any additional items that we asked for the entire time we stayed with them.
Tube station a quick 5 minute 2/3 block walk, bakery and coffee shops right down the street if you don't get the breakfast in the box they offer (looked excellent but didn't have the time to partake). Reception was always quick to recommend a great place to go see or eat at, and there is a list of base2stay 'providers' on you TV where you can get discounts if you tell them you are staying at the hotel.
Hairdryer provided by hotel was excellent - no wimpy wall attached ones here. Plenty of vanity space in bathroom for 2 people, desk with TV/Web browser, small wardrobe with drawers and hanging space, in room fridge-bar-kitchette type set up (wonderful)!
Kudos to base2stay, would love to come back when we visit in February!"
TV, Oct 20, 2007
Comment from Tripadvisor
'Great value'
"I just returned from a five day stay at base2stay and was very pleased. The staff was always friendly, helpful and efficient. The location was very convenient to lots of restaurants, food shops and the underground. I loved that I could get on the Piccadilly line at Heathrow and 40 minutes later I was 2 blocks from the hotel. As a single woman, I always felt perfectly safe in the neighborhood.
While the room was small, I didn't find it much smaller then some other places I have stayed in London and NYC. Because the decor and furnishings were contemporary and streamlined, it didn't feel crowded. My suitcase slid right under the bed. The flat screen tv had great reception and a nice variety of options. I was pleasantly surprised with the spacious bathroom that was very clean and had great water pressure.
For the price, I think this hotel was excellent. I find that I spend minimum time in my room when I am in London, but it was nice to come "home" at the end of each day. I will definitely stay here on my next visit."
CG, Oct 12, 2007
Comment from Tripadvisor
'Wonderful stay'
"My husband and I stayed 6 nights in September, at this lovely hotel after finding it through Tripadvisor. Our room was very spacious, with a king size bed, large bathroom and very handy kitchenette. We loved the free internet which was used through the big screen TV. The room was very clean, and the decor of neutral tones was welcoming and relaxing. The staff at this hotel were always friendly and helpful, we were always greeted with a smile by all staff members. I would like to make special mention of Nyasha who set up msn for me, organised a car to take us to Waterloo Station and offered excellent shopping tips, she was terrific. The hotel is located in a quiet street within easy walking distance to Earls Court Station and shops. We loved this hotel, it was everything we had hoped for and would highly recommend it to anyone wishing to stay in that area when visiting London."
SN, Sep 30, 2007
Comment from Tripadvisor
'Terrific Hotel'
"I loved this hotel. It was like having a little studio apartment that someone cleaned every day. I would stay here again. The neighborhood and location are great, safe, and close to lots of shops and the subway station. The staff is friendly. My room was lovely and immaculate. The shower was wonderful and powerful air-conditioning kept me cool."
EBK, Sep 27, 2007
Comment from Tripadvisor
'Does what it says on the tin....very well'
"Booked here for a one night stay, and it did the job very well. It was clean, comfortable and a great 'base 2 stay'. We highly recommend it as an inexpensive hotel in a great location."
MY, Sep 24, 2007
Comment from Tripadvisor
"Well designed and comfortable"
base2Stay was every thing I thought it would be after checking their website and reading about it in a magazine. The rooms are compact but very well designed. The bed was huge and very comfortable. The mini-kitchette is well hidden in a closet but there when you needed it. The TV with internet browsing was excellent for getting the latest info on the tube strike which hit London just after we'd arrived. The breakfast pack contained plenty of food for the price and kickstarted my day before heading to Heathrow. Staff were very informative and courteous. Thumbs up for this new hotel!
PC, Sep 22, 2007
Comment from Tripadvisor
"What a find!! Stay here if you can!"
My mom (60) and I (26) stayed at base2stay for the last 4 nights of our 5-week trip to Europe, and we definitely saved the best for last!! I cannot say enough about this hotel. It is well-situated one block from the Earl's Court tube station in South Kensington. The room was simply fantastic. We stayed in a room with bunk beds, but it was still very comfortable, and we loved the bathroom - very spacious with big, comfy towels and plenty of counter space. There is a big flat screen tv in the room, and the air conditioning is honestly one of the best I've ever used. The staff was very helpful with recommending day trips. There is no breakfast at the hotel, but for cheap and delicious coffee and pastries, try Bakers Oven just across the street from the Earl's Court tube station.
DFW, Sep 19, 2007
Comment from Tripadvisor
"Outstanding hotel"
I stayed in one of the single rooms here for 5 days and found it to be an absolutely outstanding hotel. In general, I felt like I was in a high-end boutique hotel, which I guess it is, just without the high-end price. The design throughout the place is very clean and modern, with high-end fixtures in the bathroom and a flat-panel television on the wall.
The location is excellent - it's a very short walk to the Earl's Court Tube station and good restaurants on Earl's Court Road, and not very far to Kensington Gardens, museums, and lots of other stuff. At the same time, it's very quiet; I very rarely heard any noise from adjacent or upstairs rooms, and the tucked-away location means that there is no street noise at all.
The staff were very helpful, offering restaurant recommendations along with discount coupons for several nearby places. They were also nice enough to let me check out late on the day that I left.
LA, Sep 8, 2007
Comment from Tripadvisor
"The Best"
Ultra modern, smart hotel. All of the amenities you want like a kitchenette and internet access through the tv. The hotel is a good value and you can save even more by taking advantage of the kitchenette and saving on food. The furnishings are new and the room was very clean.
LOVED IT!
SC, Aug 30, 2007
Comment from Tripadvisor
"Peaceful & Charming"
I had a wonderful 6 night stay at this hotel. It is a very easy 5 minute walk from Earl's Court station in a safe neighborhood. It's in a great location for seeing the London sights and is within 5 tube stops to all the major sightseeing areas.
The front desk and housekeeping staff were very helpful and friendly, and did their best to answer any questions I had. The bed was the most comfortable I've used when traveling and had great pillows...I slept so well everynight! The power shower was perfect and they provided lovely aromatherapy toiletries. The free internet via the TV was very useful for checking my e-mail and browsing the web.
There are many restaurants and fastfood establishments close to the hotel, as well as places to pick up groceries. There's also a bank with ATMs and a post office right outside EC tube station.
I highly recommend this hotel to any traveler and will definitely stay there again if I'm in London.
SR, Aug 23, 2007
Comment from Tripadvisor
"Amazing!"
What a relief to stay at a great hotel in London as I always struggle!!! Rooms are great - free internet, big bathrooms, plasma tellys -would definitely definitely stay here again!
CJ, Aug 3, 2007
Comment from Tripadvisor
"Free internet (what a wonderful asset)"
My ratings for this hotel are:
5.0 of 5 stars Value
5.0 of 5 stars Rooms
5.0 of 5 stars Location
5.0 of 5 stars Cleanliness
5.0 of 5 stars Check in / front desk
5.0 of 5 stars Service
5.0 of 5 stars Business service
My daughter and I stayed at Base2Stay for 13 nights in June/July 2007.
We booked a bunk room, and it was perfect for our needs. Our room was L2, which had a delightful little patio, we loved opening the door to fresh air after a long day of tourist activities. The kitchenette was just right, we kept fruit and yogurt in the fridge for breakfasts, along with bottles of water, and used the microwave to warm soup or pasta at dinner time.
The location is so convenient to the tube station, as well as a grocery store, laundromat, post office, and several restaurants. The staff were friendly and always promptly helpful if we had a need, they showed us how to use the free internet (what a wonderful asset) and the safe. When the tv didn't work one afternoon a knowledgeable staff person was at our door in minutes and fixed the problem.
The housekeeping service was excellent and our room and bathroom was spotlessly cleaned daily. We always felt safe and comfortable while in our room, and would not hesitate to stay at Base2Stay again.
Thank you for your contribution to making my first trip to London such a pleasure.
SN July 24, 2007
Comment from Tripadvisor
"Great Stay @ base2stay"
Recently spent 3 very comfortable nights at base2stay.
The service was excellent and friendly, rooms (we stayed in 2 different ones - for those that are interested we particularly liked rm L3) were spotless, beds were exceptionally comfortable and the bonus of having a mini kitchenette was very handy.
Also, I really appreciated the fact that there was a decent hairdryer provided!
All this was especially pleasing given the price. I would add however, that the only discernable difference we found between our £119 and £99 rooms was the size of the bed (king or double respectively). In fact, we prefered our £99 room. So if you're not looking for a huge bed, save your money.
MP July 16, 2007
Comment from Tripadvisor
"Convenient area"
I booked them directly from their website. Pretty easy to find, about
5 mins walk from Earl's Court stn. Convenient area with lots of fastfood, pubs and a M&S grocery store nearby.
I booked a single room, and it was clean and a decent size, the bathroom was actually quite big, and was clean and had a nice shower.
There was a microwave and kettle, so if you want to buy instant meals from M&S instead of eating out every night, it is possible.
IT, July 15, 2007
Comment from Tripadvisor
"Spot on - better than expected"
Location - good class of area, Earls Court Tube 2 mins walk, supermarkets 5 mins walk, museums 15 mins walk, Kensington Palace end of Hyde Park/Kensington High Street 25 mins walk Room - spotless, bright, modern, comfy bed, good tv, very handy kitchenette (microwave/fridge/all utensils/crockery etc). Standard double is quite small/cosy, but more than adequate.
Staff/check in process? - no probs at all, quick, efficient/friendly Value for money - spot on, better than expected
Recommend?- Definitely, It's exactly what it says on the tin - a base2stay (but with a cherry on top). Give it a whirl.
MO, July 10, 2007
Comment from Tripadvisor
"Stylish, handy and great value for money"
This hotel is a great find. Having stayed in many a grubby sub-standard hotel in London I cant praise Base2stay enough.
Firstly, it's easy to get to on foot from Earl's Court tube station and on a nice leafy quiet street. Smart on the outside and on the inside, the hotel feels new - everything is immaculate.
Check-in was efficient - the desk staff welcoming and friendly. I even had my room upgraded. I was a little surprised though to have to swipe my credit details on arrival even tho i had paid in full in advance but was told this was company policy in advance of any services i might use and would be voided at the end of my stay if no services were charged.
The communal spaces of the hotel are uncluttered and clean. Stylish and modern with attention to detail.
The room was great. Clean and spacious. Everything in calming colours (mushroom, cream, white). The kitchenette was very useful fully equipped with microwave, kettle, cutlery, plates, glasses etc. plenty of wardrobe space and a safe.
The bathroom was spotless and very modern with a large powerful shower.
A large plasma screen was linked to a range of digital facilities.
The bed was very comfortable.
With no restaurant or bar, the hotel equips each room with an extensive directory of local bars and eateries - addresses and phone numbers supplied. This was useful but, with the fantastic Wagamamas nearby, in my case it was largely redundant.
On the whole i'd definitely recommend this hotel to friends. Stylish, handy and great value for money.
TE, July 6, 2007
Comment from Tripadvisor
"Really enjoyed it"
I stayed for 3 nights at this hotel and really enjoyed it. While the single room was a bit small, the modern bathroom and free internet access more than made up for the small size.
The air conditioning was a pleasant surprise and the kitchenette was great for keeping water and other food items cool. Close to Earls Court tube station and grocery stores. The staff was extremely friendly and my room was ready for me even though I arrived two hours before check-in.
Would stay again.
UTC, June 24, 2007
Comment from Tripadvisor
"Crisp and clean"
I stayed in base2stay with my boyfriend who was on a business trip.
Booked this hotel at short notice, was really pleased with our stay there.
The place is great, and would recommend to anyone looking for a 4* property in London. I find the staff helpful, eager to help and very friendly, starting from check in (we arrived late at night and received suprisingly efficient and proffesional service, the night manager made us feel very welcome and important).
Our room was lovely - it was crisp and clean, and I cannot think of one thing that I can call a negative.
The bedding was beautiful, the bathroom was spotlessly clean and extremely well appointed, there was a LCD TV with movies, and even free internet access! The toiletries in the bathroom were pleasant.
It was also a great location. There is a shopping area just along the road, with Mark and Spencer Food, and several other shops to buy something to eat, as well as plenty of eateries and bars - The receptionist gave a list of those they recommended, a very impressive service for a London hotel!
Well managed and in touch, we will definitely be going back!!!"
5* all round!
DB, June 9 2007
Comment from Tripadvisor
"Great hotel - ideal location"
Wanted to book a nice hotel in London but not to expensive. Found this little Gem. It was by far the cleanest hotel we stayed at on our 2 week honeymoon through France and Italy and the UK. We arrived at the hotel at 11:30am after our overnight flight from LA and they gave us our room early which was awesome. Loved to BIG flat screen tv with Internet on it. The front desk people were awesome the really want to make your stay at this hotel enjoyable. The hotel is right near the Earls Court station which seems to be one of the main stations for the metro. London is a very easy city to get around in with the metro.
SFG, Jun 7, 2007
Comment from Tripadvisor
"Sophisticated and reasonable"
This is a small sleek hotel in an older building that has been remodeled in a sophisticated fashion. Elevators, flat screen tv's, air conditioning, wireless internet available for a charge, very helpful at the desk. No dining but easy access to coffee shops, grocery store, and tube station (about 2 blocks). Our double room was small with tiny kitchenette, spacious bathroom. Next time, we will pay more and get a larger room. Everything's expensive in England for Americans, but this hotel was a good value. We will stay here again.
WM, Jun 1, 2007
Comment from Tripadvisor
"Good Value. Nice Location."
I stayed here for a week in mid-Feb of '07 The weather was very cold and it snowed the 1st night there. The single room stayed comfortably warm throughout my stay. The candid pix of the single room are accurate. It's like a very clean but small ships cabin. I liked and used the mini kitchen with a microwave, mini-fridge, electric kettle, plates, glasses and utensils.
Located on a fairly quiet street only a short walk from the Earls Court Tube station. Plenty of good places to eat in the area plus a couple of small grocery stores.
CM, May 24, 2007
Comment from Tripadvisor
"Quality"
We booked to stay at the very last minute. As it was our anniversary, I wanted to do something special. The hotel were good enough to source some lovely flowers and write me out (in lovely gold pen) a quality card. The service at recpeption, and in general, was really personal, professional and friendly. The staff were able to get us a 20% discount at a qaulity Italian restaurant around the corner. They were geniunely interested in our our day and how we found the room etc. In the morning there was some confusion of wether we had ordered breakfast or not. Instead of allowing it to become a problem the staff member simply resolved the problem. They even allowed us to have the room until 12pm. The room itself was really well furnished, spacious, with a little patio outside. Overall the service and room provided by BASE2STAY was QUALITY. :)
SW, May 22, 2007
Comment from Tripadvisor
"A memorable stay"
We booked a weekend break in early May and had the most wonderful time at the hotel. The room was large and spacious and the small kitchen was great for preparing pancakes at breakfast. The staff were helpful and courteous and even allowed my partner to use their computer to check the flights home. This is a stylish hotel, conveniently located.
We had an amazing weekend and would recommend it to anyone wishing to stay in London!
PE, May 16, 2007
Comment from Tripadvisor
"Comfortable and friendly"
My husband and I recently spent 4 nights at Base2Stay. We arrived from Australia early in the morning and caught the Underground to Earl's Court Station. From there it was a short easy walk to the hotel.
Although we had arrived well before check-in time, the friendly young staff were very accommodating and had a room ready for us in half an hour which meant we were able to drop off our luggage and head out for the day.
Our room was clean, modern, well furnished and the highlight was the large flat screen TV with free internet access. As the hotel is a couple of blocks back from the main street it is quiet.
Base2Stay is well appointed in that it is close to the station and also Gloucester Road where you can catch the hop on hop off red double decker bus which travels to the important sites. The hotel staff were able to give us a map and times of the buses.
Although breakfast isn't part of the cost there is a lovely little bakery in the main street and at least two mini supermarkets where we were able to buy relativley cheap supplies.
Our time at this hotel was very pleasant and we would certainly stay there again should we return to London. Highly recommended - no need to look further!
BC, May 4, 2007
Comment from Tripadvisor
"Exceeded our Expectations"
We spent 2 nights here after disembarking from a transatlantic cruise.
The pictures and descriptions offered on line are all accurate. The staff was friendly, extremely helpful and the rooms were ready. I liked the free flat-screen computer in the room. There were several grocery stores and fast food (pizza and a Subway) in the neighborhood within a 5 minute walk which made it so convenient. I would definitely stay here again.
NJD, May 1, 2007
Comment from Tripadvisor
A friend suggested your wonderful hotel based on a newspaper review. We stayed with you last month and were very impressed. Monika and the rest of the staff took excellent care of us. I only wish I'd gotten the name of the other young woman employee who gave directions to our very incompetent cabbie on the evening of March 19. She stood in the cold (and snow) to explain to him how to get us to the Gielgud Theatre. He was completely clueless. I hope to visit base2stay again soon.
MS, 24 April, 2007
Comment from Tripadvisor
Congratulations on the standard of the service at your hotel, and the quality of the accommodation. I stayed at your Hotel for my first time yesterday. I have never before found Hotel staff in London so charming and helpful. The quality and cleanliness of your accommodation is of a standard that few hotels achieve.
DF, 13 April 2007
Comment from Tripadvisor
Everything is a 10! We requested connecting rooms and the staff made arrangements to put our children's room next to ours. Very good. Our refrigerator broke and someone came to check it immediately (though it wasn't necessary as we used the fridge in our sons' room). And we asked lots of touristy questions, like where the Underground was and how do we get an Oyster card. You were all very helpful and friendly. Thanks much for an enjoyable stay.
NM, 2 April, 2007
Comment from Tripadvisor
We picked base2stay from the positive ratings and reviews on TripAdvisor.com. However, as impressive as those were, what convinced me to stay with you were the thoughtful and courteous responses by the management. Your attention to the concerns of your patrons and the care you have taken to explain "your side of the story" indicate to me that you take your reputation and the quality of your service very seriously. We are glad to have discovered you!
GM, 19 February, 2007
Comment from Tripadvisor
I and two of my colleagues recently stayed in 3 rooms at base2stay and it was just great. We work for a non-profit museum with a very small budget and you really fit the bill. Your establishment was very comfortable, has the best shower and internet in the rooms - so you got high marks from us.
IG, 10 January 2007
Comment from Tripadvisor
I stayed at your excellent hotel as part of a group booking. We all enjoyed it immensly, and we are recomending people to stay there.I hope to be able to come back and enjoy your good beds, showers, atmosphere and service again sometime.
RRH, 10 January 2007
Comment from Tripadvisor
My friend and I recently stayed in your Kensington location. We were in the UK for pleasure. For me, it was my 2nd time in your country. I just wanted to let you know that we were very pleased with our room and your services. The room was clean, the amenities were excellent, and your staff was very helpful and courteous. The location was excellent. We used the underground often and your proximity to Earls Court station was very convenient. Also, your proximity to so many restaurants made it easy for us to find good places to have dinner upon our return from long days of sightseeing. I rarely compliment hotels (I have occasion to travel with my job in the States), but I was very pleased with your facility and thought I would let you know. Should I have reason to visit London again, I will most likely again stay at base2stay. I will also recommend you to my friends and associates.
DG, 23 November 2006
Comment from Tripadvisor
I wanted to let you know that one of our top agents stayed with you this past weekend in London. She is raving about your property, the concept, and location. Traveling to, and having experienced the greatest hotels in the world, she was so pleased by her time spent at Base 2 Stay. She stated that the service was certainly not that of a budget hotel, and was wow'd by the personal touches and execution that is typical of a 5 star.
CC, 30 October 2006
Comment from Tripadvisor
We would really like to thank you for our great accommodations. Our room was bright and sunny, the bed, linens and pillows were also quite comfortable. We have been searching for affordable rates and great accommodations for such a long time - it was nice when the hotel's description finally lived up to its word.
RPH, 23 October 2006
Comment from Tripadvisor
We stayed in your hotel during the summer and had a really lovely time. Your bathroom products were really nice and would appreciate knowing where you bought them (even if they are specially produced).
RF, 17 August 2006
Comment from Tripadvisor
Base2stay's entire staff deserves commendation for their unrelenting efforts and commitment to customers. I was in London on business and to visit my partner. Business kept us longer than anticipated in your wonderful city and we had to check out of another establishment and find another place on very short notice. Your marvelous staff anticipated our anxiety about finding a place to stay on such short notice and was diligent in finding us a room. They also know that their best critics are not the newspaper travel reviewers, but their customers. Thank you for building such a strong team of customer-oriented employees. Again, we want to extend our wishes for your continued success. We will definitely recommend your wonderful hotel to our friends and colleagues.
JW, 15 August 2006
Comment from Tripadvisor
I wanted you to know that we enjoyed our stay at your hotel very much. We checked in during the month of July and had 3 rooms. The accomodations were excellent and the staff were very professional. My wife and I both work in a large hotel/casino and we tend to be somewhat critical of where we stay.
TL, 30 July 2006
Comment from Tripadvisor
Click here for Tripadvisor Reviews
Some reviews (c) 2005-08, TripAdvisor, LLC All rights reserved
- base2stay kensington rated "excellent" by 189 travellers
